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Richmond BMW Midlothian

Midlothian, VA

4.7
621 Reviews

12100 Midlothian Turnpike

Midlothian, VA

23113

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Showing 621 reviews

December 12, 2025

Had a great experience. My advisor Rebecca was great and maintenance done thoroughly and quickly! More

by sharonaepps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Williams, Robert Jackson
December 10, 2025

Excellent service, provided by Rebecca Kunz. Clear communication in what the car needs and she got it done on time. More

by Jwakilpoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Kunz
December 08, 2025

The team at RIchmond BMW Midlothian always provide quality service. A special shout out to Bilaji. He is an excellent salesman and works to find you the vehicle. I always enjoy my car buying experienc More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Balaji Rajamohan
November 30, 2025

They are customer friendly and all the work is above board and honest. Superb mechanics and the best service representatives. More

by Dave A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Yurcaba
November 26, 2025

We had a fantastic experience working with C. Armstrong and purchased a beautiful certified BMW!! More

by cherierickards
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Armstrong
November 20, 2025

Richmond BMW Midlothian is always professional annd courteous. Our Service Advisor, Tim Peterson, is the best. He stays in contact with us and keeps us informed on the status of our service. More

by kupkake1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Balaji Rajamohan
November 18, 2025

Sales and finance are very friendly and make you feel comfortable and provide a pleasant experience and cars are great the financing is very smooth and easy 1st class More

by bub13211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry schuler, James Williams, Kirk Randolph
November 13, 2025

I brought my car in for recall, tires, alignment & oil change.the tires felt like driving a rough truck. The alignment was way off. Called the service writer back, he did not return the call. Spoke to ser More

by Tomhandy1
Workmanship
Recommend Dealer
No
Employees Worked With
Service advisor, McCormick was service writer & mechanic
Nov 20, 2025 -

Richmond BMW Midlothian responded

I'm sorry to hear about your experience. That's not how we aim to treat our guests, and I understand your frustration. I'm available to speak directly and review what happened. Alex Utz, General Manager, (804) 897-2251

November 12, 2025

Good communication and service on my i4. Can't beat an EV for the maintenance! More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scot
November 06, 2025

Charles Armstrong was my sales consultant and did a great job helping me with my decision to buy and then ensuring the process went smoothly. I really appreciated how he coordinated my meeting, with Finance, More

by clayrjacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Armstrong
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