Richmond BMW Midlothian
Midlothian, VA
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The team at RIchmond BMW Midlothian always provide quality service. A special shout out to Bilaji. He is an excellent salesman and works to find you the vehicle. I always enjoy my car buying experienc quality service. A special shout out to Bilaji. He is an excellent salesman and works to find you the vehicle. I always enjoy my car buying experiences with the entire team. More
Richmond BMW Midlothian is always professional annd courteous. Our Service Advisor, Tim Peterson, is the best. He stays in contact with us and keeps us informed on the status of our service. courteous. Our Service Advisor, Tim Peterson, is the best. He stays in contact with us and keeps us informed on the status of our service. More
Sales and finance are very friendly and make you feel comfortable and provide a pleasant experience and cars are great the financing is very smooth and easy 1st class comfortable and provide a pleasant experience and cars are great the financing is very smooth and easy 1st class More
I brought my car in for recall, tires, alignment & oil change.the tires felt like driving a rough truck. The alignment was way off. Called the service writer back, he did not return the call. Spoke to ser change.the tires felt like driving a rough truck. The alignment was way off. Called the service writer back, he did not return the call. Spoke to service mgr & he was a joke. I told him how my car was riding & a sound the a/c was now making. I told him my son also drove the car since he had previously owned it 3 yrs before me noticed it also. He told me my adult son, " must have hit a pothole". I had told him we were in a parking lot.. then he said he had a stethoscope & used it on my car & no noise from the a/c was heard. He said they " adjusted" the alignment. Its still pulling terrible to the right... I am 70 yrs old and driving since 1970. Im insulted by this treatment. I will not return here. More
Charles Armstrong was my sales consultant and did a great job helping me with my decision to buy and then ensuring the process went smoothly. I really appreciated how he coordinated my meeting, with Finance, job helping me with my decision to buy and then ensuring the process went smoothly. I really appreciated how he coordinated my meeting, with Finance, Service and Follow Up. More

