Richmond BMW Midlothian

Great experience from order to delivery. Always kept updated on progress of build and final paperwork was painless. Couldn’t be happier with the car. Thanks Jenna! Always kept updated on progress of build and final paperwork was painless. Couldn’t be happier with the car. Thanks Jenna! More

Did NOT pay Taxes collected, resulting in fines and we never received our license plate. Totally unacceptable. never received our license plate. Totally unacceptable. More

Great sales staff Best prices. easy to buy with home delivery and bmw genius. Cheers easy to buy with home delivery and bmw genius. Cheers More

Great customer service and very professional. Explained the worked needed very well. Scheduling was easy and convient. Explained the worked needed very well. Scheduling was easy and convient. More

Midlothian BMW and Tim Peterson are terrific to work with. I take all of 3 BMW to Midlothian BMW because of the great service i get. Jerry Schuler in Sales is also terrific to work with and is wonder with. I take all of 3 BMW to Midlothian BMW because of the great service i get. Jerry Schuler in Sales is also terrific to work with and is wonderful to work with if looking for a new BMW. More

Very professional , always made it their duty to make sure I was satisfied and understood the repairs that were being made Service advisors and technicians were fantastic … I highly recommend their ser sure I was satisfied and understood the repairs that were being made Service advisors and technicians were fantastic … I highly recommend their services More

The service team is very knowledgeable, professional, and of great customer service. I drive all the way from Newport News to get such great service. Raven and Scott are great guys. Thank you of great customer service. I drive all the way from Newport News to get such great service. Raven and Scott are great guys. Thank you More

always a great experience! Knowledgeable service staff with honest evaluation of needed service/fix;they always treat me and my car right! Knowledgeable service staff with honest evaluation of needed service/fix;they always treat me and my car right! More

This was far the best experience I have had buying a preowned vehicle from Midlothian BMW. I have purchased many high end cars and can say the customer service here surpassed any of the dealerships I ha preowned vehicle from Midlothian BMW. I have purchased many high end cars and can say the customer service here surpassed any of the dealerships I have dealt with before. I felt like my business meant something to them and I was important. More

The purchase of my pre-owned car from Midlothian BMW dealership was a pleasant experience! Alex and crew were professional and great to deal with. In particular, Jenna Butler was very communicative thro dealership was a pleasant experience! Alex and crew were professional and great to deal with. In particular, Jenna Butler was very communicative throughout the entire process and quickly responded with additional photos of the car when I requested them. All in all, a very smooth purchase. I’m a happy customer and love the car! More