Richmond BMW Midlothian

This was a very good experience was in and out of dealership in record time after completing the deal dealership in record time after completing the deal More

The service advisor (Matt) is friendly and doesn’t make me feel forced to complete optional recommended services. The dealership has serviced my vehicle well and I have had no issues. The waiting area is c me feel forced to complete optional recommended services. The dealership has serviced my vehicle well and I have had no issues. The waiting area is clean with many places to sit/work, and they have an ample assortment or beverages and snacks to enjoy while you wait. I will be back when services are needed. More

Very professional and efficient. Jerry was a pleasure to work with. He took care of everything. And Aaron took the time to chat with us and review everything we needed to know. This Jerry was a pleasure to work with. He took care of everything. And Aaron took the time to chat with us and review everything we needed to know. This was an out of state purchase and he made me very comfortable with the process. More

Purchasing my car was very enjoyable experience at BMW of Richmond. I had a very informative test drive That really made me Want to have the car. The genius that helped me was extremely knowledgeable and ver Richmond. I had a very informative test drive That really made me Want to have the car. The genius that helped me was extremely knowledgeable and very patient explaining everything about how my car works with all the new technology. The purchasing process was very easy and streamlined. Everyone at the dealership was so friendly and welcoming. More

I always recieve excellent service at this dealership. Everyone is very helpful and willing to go the extra mile to help you find the right car. Everyone is very helpful and willing to go the extra mile to help you find the right car. More

I was very impressed with the helpfulness of the staff at Richmond BMW. Alex Utz and Cassie Washington were good to work with online and in person. Highly recommend this dealership. Bought a pre-owned 2021 G Richmond BMW. Alex Utz and Cassie Washington were good to work with online and in person. Highly recommend this dealership. Bought a pre-owned 2021 GLC 43 AMG. More

Everyone involved with the transaction were professional. Nothing negative to say. Gave me the deal I wanted with no haggling. Nothing negative to say. Gave me the deal I wanted with no haggling. More

Richmond BMW is very efficient and communicative when it comes to their service department. Text messages, follow-up phone calls, and emails are all used to make sure the customer is well informed. comes to their service department. Text messages, follow-up phone calls, and emails are all used to make sure the customer is well informed. More

Outstanding service. I got to drive away with my car on the same day. The staff stayed past normal hours to ensure that I was happy with my purchase I got to drive away with my car on the same day. The staff stayed past normal hours to ensure that I was happy with my purchase More

I have delta with this dealership for multiple purchases and they always provide excellent service, very professional. and they always provide excellent service, very professional. More