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Richmond BMW Midlothian
Midlothian, VA
616 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 616 reviews
November 20, 2025
Richmond BMW Midlothian is always professional annd courteous. Our Service Advisor, Tim Peterson, is the best. He stays in contact with us and keeps us informed on the status of our service. courteous. Our Service Advisor, Tim Peterson, is the best. He stays in contact with us and keeps us informed on the status of our service. More
by kupkake1000
Employees Worked With
Balaji Rajamohan
November 18, 2025
Sales and finance are very friendly and make you feel comfortable and provide a pleasant experience and cars are great the financing is very smooth and easy 1st class comfortable and provide a pleasant experience and cars are great the financing is very smooth and easy 1st class More
by bub13211
Employees Worked With
Jerry schuler, James Williams, Kirk Randolph
November 13, 2025
I brought my car in for recall, tires, alignment & oil change.the tires felt like driving a rough truck. The alignment was way off. Called the service writer back, he did not return the call. Spoke to ser change.the tires felt like driving a rough truck. The alignment was way off. Called the service writer back, he did not return the call. Spoke to service mgr & he was a joke. I told him how my car was riding & a sound the a/c was now making. I told him my son also drove the car since he had previously owned it 3 yrs before me noticed it also. He told me my adult son, " must have hit a pothole". I had told him we were in a parking lot.. then he said he had a stethoscope & used it on my car & no noise from the a/c was heard. He said they " adjusted" the alignment. Its still pulling terrible to the right... I am 70 yrs old and driving since 1970. Im insulted by this treatment. I will not return here. More
by Tomhandy1
Employees Worked With
Service advisor, McCormick was service writer & mechanic
November 06, 2025
Charles Armstrong was my sales consultant and did a great job helping me with my decision to buy and then ensuring the process went smoothly. I really appreciated how he coordinated my meeting, with Finance, job helping me with my decision to buy and then ensuring the process went smoothly. I really appreciated how he coordinated my meeting, with Finance, Service and Follow Up. More
by clayrjacob
Employees Worked With
Charles Armstrong
November 05, 2025
Excellent Service! Tim was Excellent as usual. He was very informative and addresses all of our vehicle concerns in a timely manner. Tim was Excellent as usual. He was very informative and addresses all of our vehicle concerns in a timely manner. More
by ddufont5
Employees Worked With
Tim Peterson
October 10, 2025
The dealership did a great job of optimizing the value of a preowned car for my use. It was well detailed and the purchase transaction was efficient. a preowned car for my use. It was well detailed and the purchase transaction was efficient. More
by Tim Treinen
Employees Worked With
Alex Kennedy
September 29, 2025
Thank you to the team at Midlothian BMW! Very professional, efficient, and courteous car buying experience. It was late on a Friday evening but they worked everything out and made sure I was Very professional, efficient, and courteous car buying experience. It was late on a Friday evening but they worked everything out and made sure I was satisfied before leaving the lot with my vehicle. More
by Brwn4dna
Employees Worked With
Balaji Rajamohan
September 21, 2025
I'm a proud owner. .( X5M ) .. Replacement of Tires.. Overcharged Labor.. Inconsistent to what was discussed over the phone.. Unsatisfied vehicle wash .. Employee revvin .( X5M ) .. Replacement of Tires.. Overcharged Labor.. Inconsistent to what was discussed over the phone.. Unsatisfied vehicle wash .. Employee revving up my vehicle engine.. More
by ghatcher6808
Employees Worked With
Vehicle process
