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Richmond BMW Midlothian

Midlothian, VA

4.7
568 Reviews

12100 Midlothian Turnpike

Midlothian, VA

23113

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Showing 568 reviews

March 24, 2025

Purchasing my car was very enjoyable experience at BMW of Richmond. I had a very informative test drive That really made me Want to have the car. The genius that helped me was extremely knowledgeable and ver More

by johncramer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Cramer 5 stars, Alex Utz
March 20, 2025

I always recieve excellent service at this dealership. Everyone is very helpful and willing to go the extra mile to help you find the right car. More

by sldumasb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Randolph
February 27, 2025

I was very impressed with the helpfulness of the staff at Richmond BMW. Alex Utz and Cassie Washington were good to work with online and in person. Highly recommend this dealership. Bought a pre-owned 2021 G More

by humphries.rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassie Washington , Alex Utz
February 25, 2025

Everyone involved with the transaction were professional. Nothing negative to say. Gave me the deal I wanted with no haggling. More

by Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roshan Patel, Balaji Rajamohan, Robert Jackson, Kirk Randolph, Alex Utz, DJ Perez
February 20, 2025

Richmond BMW is very efficient and communicative when it comes to their service department. Text messages, follow-up phone calls, and emails are all used to make sure the customer is well informed. More

by Steve G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Williams, Kirk Randolph
February 18, 2025

Outstanding service. I got to drive away with my car on the same day. The staff stayed past normal hours to ensure that I was happy with my purchase More

by vmreddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annelise Bull, Ellis Hill
February 13, 2025

I have delta with this dealership for multiple purchases and they always provide excellent service, very professional. More

by sldumasb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Williams, Kirk Randolph
February 09, 2025

I really love my new 2025 BMW X7. The customer service I received from my salesperson, Jenna Butler, at the Midlothian VA dealership was excellent. Jenna was extremely knowledgeable More

by ahilliard2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenna Butler, Alex Utz
February 02, 2025

Awesome and fantastic dealer. Also they are so gentle each person to customers. I am always happy. More

by Jay Seong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Underwood
February 02, 2025

Scott is always ready to help me when I have a problem. I recommend the dealership to all my friends. More

by tsoleasd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott McCormick
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