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Richardson Motors

Dubuque, IA

1.7
27 Reviews

5400 Westside Dr

Dubuque, IA

52003

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Showing 27 reviews

April 25, 2025

0 stars. I do not recommend buying from this dealership. Found a truck, made an appt. same day as it was a 90 min. drive. Texted salesperson was on our way & More

by Suzie
Recommend Dealer
No
Employees Worked With
Doug, Richardson Motors
August 06, 2024

I have a 2017 Honda CRV that I usually have serviced elsewhere. When the Emission System Problem light came on, I had to use Richardson's service department for the first time. I had a noon appointmen More

by Lisa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Ivory, Service Advisor
February 07, 2024

We've been loyal customers at this dealership, entrusting them with servicing our Buick for years. Unfortunately, our recent experiences with their service department have been disappointing. Despite their a More

by Theisen215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Rios, Richardson Motors
August 30, 2023

My wife had a 10am appointment this morning for an oil change and look at tire that was out of balance. 2 hours later, they haven't even looked at the car. I STRESS SHE HAD AN OPPOINENT. I have NEVER More

by Jim J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richardson Motors
June 10, 2023

The service representatives are resourceful and quick to respond with more than satisfactory results that other dealers were unable to provide.. More

by dcsblackjack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Heim
December 10, 2021

I need a new key fob. I’ve been trying to get one through my local dealership Richardson Motors. I’m actually pretty glad they ordered the wrong key for me, because now I won’t have to deal with worrying goi More

by Audrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richardson Motors
November 28, 2021

Very quick in communication. Very easy to deal with. I am sure if I have any issues in the future they will be helpful as well. Impressed with friendliness and their speed More

by Bcheesman20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam webber , Richardson Motors
November 21, 2021

I drove 170 miles (340) round trip to purchase a 2020 Honda CRV AWD Touring. The vehicle was as described at a great price. I would make the trip again. From the salesman Brittain to the owner Chad Richa More

by neilheller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittain Houghton Chad Richardson , Richardson Motors
November 09, 2021

Completely indifferent service supervisor. He doesn't care if they help you or not, he doesn't care if you do business there or not. He was too lazy to look up a price for For new tires, so he just toss More

by BMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richardson Motors
November 06, 2021

My wife and daughter bought the 2010 Equinox from this dealership. They were wonderful to work with…a real class act. More

by wilson5hawks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Jordan Heim, Richardson Motors
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