Richardson Chrysler Jeep Dodge
Richardson, TX
Filter Reviews by Keyword
By Type
Showing 234 reviews
No pressure Mr Mathis made the experience stress free. No pressure, presented options and found me even more Jeep than I was expecting. Not your typical salesman Mr Mathis made the experience stress free. No pressure, presented options and found me even more Jeep than I was expecting. Not your typical salesman approach. It was like shopping with a friend. More
Sell the Vehicle, forget the customer I have multiple issues with this dealership. They DO NOT return calls. The DO NOT respond to mail. 1. its been a month since I traded for a 2019 RA I have multiple issues with this dealership. They DO NOT return calls. The DO NOT respond to mail. 1. its been a month since I traded for a 2019 RAM. They have yet to pay off my trade-in balance so the bank shows me owing a payment plus a late fee. 2. They removed the window sticker and have not provided it to me, Federal Laws states that only the ultimate buyer can remove the window sticker. 3. They added $1,147 dealer add-on's. They either can not or will not tell me what these add-ons are. 4. An employee witnessed me opening and closing the tailgate. When I closed it, it fell off scratching the bumper. I've asked about repairing the scratch - no response. 5. No one offered to explain how "Uconnect" works, which is totally new to me. 6. The survey they sent me was returned with a poor rating. You would think someone would contact me with a concern. Apparently these surveys mean nothing. This was my first ever Dodge product. I like the truck but this dealership leaves a lot to be desired. More
Very good. Very helpful. Concerned I bought the vehicle I really wanted so ended up ordering from factory. Kept me updated on progress and final purchase was smo Very helpful. Concerned I bought the vehicle I really wanted so ended up ordering from factory. Kept me updated on progress and final purchase was smooth and event free. More
Nice job Good help on buying my truck Jhony was good help I recommend this dealership Nice environment the explain everything really good Thanks very m Good help on buying my truck Jhony was good help I recommend this dealership Nice environment the explain everything really good Thanks very much for the help More
Great Experience Everybody at the dealership was very helpful and nice. The finance office explained everything in great detail and even help me to decide to get a ma Everybody at the dealership was very helpful and nice. The finance office explained everything in great detail and even help me to decide to get a maintenance agreement for the car. A great experience all around I’m sure I’ll be back to buy something else . More
Super Deal Friendly courteous service with a smile and an unbeatable deal every time, that’s why I keep coming back to Richardson Chrysler Jeep Dodge year after Friendly courteous service with a smile and an unbeatable deal every time, that’s why I keep coming back to Richardson Chrysler Jeep Dodge year after year. More
Great customer service Juan and Blair were very helpful and easy to work with. They help make everything fast because they knew I was short in time. The best buying experien Juan and Blair were very helpful and easy to work with. They help make everything fast because they knew I was short in time. The best buying experience i've ever had More
Salesman was excellent. Salesman new that I was out of town, worked with me to make the deal happen and deliver the car to Me. Also knew that I would not be getting service a Salesman new that I was out of town, worked with me to make the deal happen and deliver the car to Me. Also knew that I would not be getting service at the dealership. More
Great Dealership Initially, I went to this dealership on 12/5/2018 to test drive a new jeep wrangler but ended up falling in love with a 2017 dodge charger SE. Ryan, t Initially, I went to this dealership on 12/5/2018 to test drive a new jeep wrangler but ended up falling in love with a 2017 dodge charger SE. Ryan, the used car salesman, worked diligently and persistently to get me into the car. He would not take no for an answer and exceeded above and beyond to meet my expectations. Jay, the sales manager, worked well with me on the monthly payments and overall price of the car. This is my first time purchasing a vehicle on my own and I must say the customer service and deal I received exceeded beyond my original expectations. I love my car so far. I just bought it on 12/6/2018 and I plan on doing another update after my first month experience. Thank you all. More
DISHONEST!!! AVOID This dealership is terrible. They had us return three times to sign contracts, and the third time I noticed they included service agreements that I d This dealership is terrible. They had us return three times to sign contracts, and the third time I noticed they included service agreements that I did not agree to at the time of purchase. The finance guy we originally dealt with was unprofessional and down right rude. He wouldnt take no for an answer. They have hung up on me, refused to call me back and have been rude when Ive gone in personally. Two and a half months after purchase of my vehicle, my licence plates are still not registered with the state. DO NOT DEAL WITH THESE GUYS! More