Richardson Chrysler Jeep Dodge

Booked my vehicle for a service. They wanted to replace a cabin filter while the vehicle do not have one, also said vehicle has oil leak with photo showing puddle under engine but in They wanted to replace a cabin filter while the vehicle do not have one, also said vehicle has oil leak with photo showing puddle under engine but in my garage at home there is no oil on the floor. Trying to scam money out of you. More

I tried to buy 1-2 vehicles from this dealer. I was going to fly down personally with cash or finance thru them whichever they preferred. I was completely blown off by a salesman, sales manager a I was going to fly down personally with cash or finance thru them whichever they preferred. I was completely blown off by a salesman, sales manager and the general manager. I am at a loss???? More

Couldn't be happier with the service department! Matt Johnson was extremely helpful when you didn't have to be. I went to change a flat tire and noticed I didn't have a special key. What could hav Matt Johnson was extremely helpful when you didn't have to be. I went to change a flat tire and noticed I didn't have a special key. What could have been An expensive trip Couldn't have gone better. I could have walked in upset but I thought man these guys probably hear people complaining everyday.... listening to them work with some of the other customers at the service center and then help me with my truck You can tell these guys really care about their clients. Love my 2022 Laramie and I definitely picked the right dealer, proved it again 5 months later. He even showed me I had oil change credits still left that I hadn't noticed. Really a great team. Buy your truck here! More

I purchased a vehicle in April, it is now September and I still have no title and am on my 4th temp tag. The dealership has provided me no information. I’ve call numerous times, each time transferred to th still have no title and am on my 4th temp tag. The dealership has provided me no information. I’ve call numerous times, each time transferred to the receptionist and the receptionist says someone will call me, but no one does. I’ve now had to turn it over to the motor vehicle department for resolution. This is on top of the dealership being unethical in it’s sales practices, More

I had a great experience buying my new Ram truck. Staff was friendly and knowledgeable, and took the time to answer all my questions and educate me on my new truck. Thank You Omar, Israel, and Chri Staff was friendly and knowledgeable, and took the time to answer all my questions and educate me on my new truck. Thank You Omar, Israel, and Chris. More

Went to the dealership to purchase a 2022 Dodge Charger Scat Pack. It was advertised on their website and on auto trader for $48215 minus a $1000 rebate. I went in there to buy the car for the advertised p Scat Pack. It was advertised on their website and on auto trader for $48215 minus a $1000 rebate. I went in there to buy the car for the advertised price. I had a trade in which they offered less than other dealerships but I was ok with the Trade. When they brought back the numbers to purchase the car there were three things wrong. First was the fact that they raised the price of the advertised amount by $5000 do to demand of the vehicle, I was not ok with this at all. Second they tried to say that you have to buy there warranty for 1600 that includes dent coverage, paint perfection, key replacement etc. Third was the fact that they were charging $1200 for window tint, door guards and wheel locks. The car had just got off the transport truck and had none of these items added. There were no disclosures on the vehicle or on their website about these upcharges. It was a complete waste of time a car that was listed for 47215 with the rebate and was now $55,000. They negotiated a little bit off there price but refused to honor the pricing as advertised without these items. I will be reporting them to the Director of The Enforcement Division For The Texas Department of Motor Vehicles. What they are doing is illegal you can't advertise a car online and in person and then come up with additional charges that are not part of the price. Also they refused to let me use my own bank for financing. Having been in the car business what they are doing is unethical and illegal. More

Disappointed that salesman had serious lack of knowledge in vehicle I was looking for. I made clear I was looking for a flat towable Jeep behind RV. in vehicle I was looking for. I made clear I was looking for a flat towable Jeep behind RV. More

Great customer service and great service from the service department! Would highly recommend everyone involved! department! Would highly recommend everyone involved! More

Hands down the best car buying experience we have ever had! They worked out an amazing deal on my trade in and got us fabulous deal on our two new vehicles. We worked with Danny and he was nothing short o had! They worked out an amazing deal on my trade in and got us fabulous deal on our two new vehicles. We worked with Danny and he was nothing short of amazing to work with! Highly recommend them. More

Brian Collier had been great in helping us order our first Jeep Wrangler. His knowledge of Jeep product is exceptional. He is continuing update us with our Wrangler during the build processes until deli first Jeep Wrangler. His knowledge of Jeep product is exceptional. He is continuing update us with our Wrangler during the build processes until delivery. Jamaal Alexander had been great help during the delivery. He patiently goes over in details of all the Wrangler features which saving us time looking up the manual later. More