Richardson Chrysler Jeep Dodge

I got played by Mike from finance, he added 5k on top of the price that the sales guy Iyad and I agreed on, without telling of course, rushed me to sign the documents so I dont pay attention to the details the price that the sales guy Iyad and I agreed on, without telling of course, rushed me to sign the documents so I dont pay attention to the details, stupid me thought I was dealing with men with integrity. When I read the contract the next day, on Sunday, I called Mike Monday and he said that I signed of on the numbers and I can do anything about it, since Texas doesn't allow a grace period to return the car once you drive of the dealership. I been reading reviews, and it's look like the have a pattern of ripping of people. I'll never again make this mistake More

If you like to be ripped off then this is the place for you. I dropped my vehicle off for repairs. Communication is lacking unless you push for it. They will give you a long list of other expensive things you. I dropped my vehicle off for repairs. Communication is lacking unless you push for it. They will give you a long list of other expensive things not related to why you are there. They are also very high priced for repair costs and put added "misc" fees on your bill. I found a place $200 cheaper for the repairs but to move my car I was told I would owe $195 just for the diagnostic fee. I will never do business with them again. More

I bought a car After three days the transmission broke down and I've been waiting for a response for more than a 1 month and 6 days. They sold me a car without letting me take the test drive, part of down and I've been waiting for a response for more than a 1 month and 6 days. They sold me a car without letting me take the test drive, part of the seller "Luis's" fraud. Today 4th November the manager said that I should sell the car or trade because they are not going to pay for the repair which is around 9,000 dollars. Now, in order not to solve the problem, they are saying that if I return to it they will accuse me of invasion of private property. Today, November 4, I went to the offices, the only thing they told me is that they are not going to do anything for me. there are no solutions 🤔. More

Special thanks to Ray and Chris, they were super nice and patient! Everyone at the dealership seemed very friendly! patient! Everyone at the dealership seemed very friendly! More

Pre-owned side was very unhelpful and unprofessional, lowballed me on my trade and used my disability as a sign of weakness to not even try to earn or get my business used my disability to say "I couldn' lowballed me on my trade and used my disability as a sign of weakness to not even try to earn or get my business used my disability to say "I couldn't afford" the vehicle I was looking at even though I brought my co-applicant on my trade with me if I could rate below 1 star I would, if you're on disability (even with a co-applicant DO NOT BUY PRE-OWNED More

Advertise one price and pride themselves on how much lower their prices are compared to competition in the area. Then when you are already to purchase, they hit you with a reconditioning fee and force y lower their prices are compared to competition in the area. Then when you are already to purchase, they hit you with a reconditioning fee and force you to purchase their Club Pass program. The managers in the used sales department will tell you a price shake hands, and then come back with a higher price. Once they found out we were going to pay cash for the vehicle, they hit us with a $2,000 cash fee. They had no authority of their own to make the final decision. When all was said and done, the car was going to be nearly $6,000 over the list price. Shady business. More

From the start of my experience of buying a new car for the first time in my life Omar Gould made a amazing impression, just driving around looking local me and my dad ran into him on the used car lot acro the first time in my life Omar Gould made a amazing impression, just driving around looking local me and my dad ran into him on the used car lot across the street. Told us to come over to office and he would see what he could do for us. We looked around and decided to do some more looking around, quickly regretted it when the customer service we had experienced at other dealerships didn’t come close to Omar! I’m young 25 and I could say I don’t have the average look to me so I get a lot of experience getting treated as a lower level customer. But for my first experience buying a car Omar treated me like he would the CEO of a huge company. He made it as painless as possible and even made the process a enjoyable time. Along with Michael in finance that got me a great 3 year deal with free tire rotations, oil changes and more ! Not to forget Brian the manager who wasn’t just hiding in his office, he made sure to be apart of the whole process making sure we were takin care of the whole way. Omar got me into a brand new 2022 jeep renegade at the price I needed to be at without all the run around games of trying to get one over on us. I would 100x over again buy my next car from Omar, he’s a very outgoing & polite gentleman and knows what he’s doing. Hands down best place to get you right, so if you would rather smile and laugh while walking out of the dealership knowing you made the right choice, then I would say go see Omar!! More

Worse place! !! my sister's truck got stolen from this dealership!! They refuse to make it right to my sister , the truck was under their protection and responsibi !! my sister's truck got stolen from this dealership!! They refuse to make it right to my sister , the truck was under their protection and responsibility, they failed to protect the truck someone drove off with the truck on a Saturday at 3pm.. according to police report !!! they never notified my sister... instead they refuse to talk to her, by saying we do not carry insurance you call yours the level of disrespect and low customer service is insane . Please help us share this review is legit .. More

Place is a xxxxe hole. Can't get a human on chat. Salesmen don't call you back when they say they will. Lie to you like your stupid (told I wasn't called back because th Can't get a human on chat. Salesmen don't call you back when they say they will. Lie to you like your stupid (told I wasn't called back because the "inventory manager" wasn't there, two days in a row). This xxx didn't even know what I wanted other than a Ram 1500 4x4. Not color, not year, not engine, not anything, but he couldn't help me without his "inventory manager". Do yourself a favor and go to another dealer. This one sucks. More

Cesar Mendez helped me with my appointment. Had arrived a bit early, but the team was able to get my service work done right away! The Service Department is top notch!! Had arrived a bit early, but the team was able to get my service work done right away! The Service Department is top notch!! More