Richards Honda

Pleasant experience I really appreciate the honest and relaxed style of Byron Lewis, sales associate. He has been beyond patient as my family decides between two cars, an I really appreciate the honest and relaxed style of Byron Lewis, sales associate. He has been beyond patient as my family decides between two cars, and his "no pressure" approach is truly refreshing in the car sales industry. He lets the cars speak for themselves, though he is always ready to thoroughly answer a question. In short, he gets that this is a big decision and seems truly concerned that we end up with the best car for us. Thank you, Byron! More

No pressure sales :) I was VERY indecisive about what I wanted to buy. I test drove several cars and changes my mind several times about what I wanted. Latosha was so pati I was VERY indecisive about what I wanted to buy. I test drove several cars and changes my mind several times about what I wanted. Latosha was so patient with me, and never pressured me to buy something I wasn't sure about. More

Truly awesome, very quick and easy. It was the quickest length of time frame in which I was able to make my car purchase, and my sales associate was so informative and extremely helpful! It was the quickest length of time frame in which I was able to make my car purchase, and my sales associate was so informative and extremely helpful! More

First great experience at car dealership! I am so pleased with my decision to go to Richards Honda. I had lots of questions about different models and even more about features. My salesman, Mr I am so pleased with my decision to go to Richards Honda. I had lots of questions about different models and even more about features. My salesman, Mr. Kenneth Reed, was so patient with me. He answered all my questions and made sure I understand! This was my FIRST GREAT EXPERIENCE at a car dealership! I will recommend Richards Honda without reservation and return for a future purchase. More

Great experience!! Had a great experience. Second car from Richards Honda. Kenneth Reed was a great salesmen. Patience, caring, knowledgable, and efficient. Charlie Stri Had a great experience. Second car from Richards Honda. Kenneth Reed was a great salesmen. Patience, caring, knowledgable, and efficient. Charlie Strickland in finance was great as well. Very patient with the process More

Service Department The service dept is horrible! They have taken advantage of a senior citizen and tried to say things were wrong with my Honda that were not true. I alw The service dept is horrible! They have taken advantage of a senior citizen and tried to say things were wrong with my Honda that were not true. I always keep my auto serviced (47,000 miles on a 2007) regularly, it was serviced a few days before I brought it to Richards for a recall repair. Be warned before you take it in for any work. I will continue to service my auto elsewhere! More

Steven Garic is THE BEST Just purchased my 3rd and 4th vehicle from Richards Honda. As long as Steve Garic is selling cars, he's the guy I'm going to. Steve and Jessica in fi Just purchased my 3rd and 4th vehicle from Richards Honda. As long as Steve Garic is selling cars, he's the guy I'm going to. Steve and Jessica in finance stayed late to finish up on selling my husband and me two cars. Gave great value for our trades and worked with us on price. Great customer service for the third time! More

Horrible customer service I was the last owner of this 2009 Infinti G37 which has 56,000 miles close to 57,000 and not 53,000 as they are advertising. I purchased the car abou I was the last owner of this 2009 Infinti G37 which has 56,000 miles close to 57,000 and not 53,000 as they are advertising. I purchased the car about 2 months ago. A month after I purchased the car, I received a call from Jessica who does the financing. She called me in the middle of the week, when I returned her call, she asked if I was busy? I told her yes, that I was at work. She then stated that I need to bring the car back because the loan had been recalled on the car and that they will try to get me refinanced. I told her that I will try to get car back to them as soon as possible being that I live in New Orleans and they are located in Baton Rouge. I told her that I need time to find reliable transportation back and that I could not take off from work to bring them the car. She never offered me any options to what we can do. she didn' t show any concern about my situation all she was worried about is the car. After, numerous of calls and messages between the both of us, she then left a message stating that if I don't bring the car back that she was going to report it as if I was trying to steal the car. Once, I brougth the car back no one ever called me to try to work things out. After, numerous of calls and messages no one ever returned any of my calls. Not to mention when I submitted my credit application, they had than submitted my application to about 10 banks before they were approved the loan without my permission. The worst experience of my life. I would never recommend these people to anyone. More

Excellent Service Mr. Carva Henley was an EXCELLENT salesperson. His customer see is awesome and I would definitely and already have recommended him to family and frien Mr. Carva Henley was an EXCELLENT salesperson. His customer see is awesome and I would definitely and already have recommended him to family and friends. He was very patient with me and walk me through the entire process, answer all question ask. EXCELLENT salesman. More