Richard Lucas Chevrolet - Service Center

Had to have my 2022 Equinox towed to the dealer since the engine quit while driving on the highway. Keith from the service department was extremely helpful in trying to determine what the problem was with m engine quit while driving on the highway. Keith from the service department was extremely helpful in trying to determine what the problem was with my car: ultimately it was determined that they would have to keep the car over the weekend since they found that the problem was with the fuel pump. They service department kept me advised of all details and said the part had to be ordered and would be in Monday or Tuesday. Keith called on Tuesday evening and advised that the car was done and ready to be picked up. I picked it up on Wednesday. I big shout out to Keith and the service department for courteous, efficient, and excellent handling of the problem with my car! I would highly recommend him and the service guys and would say that Richard Lucas Chevrolet is very fortunate to have such qualified people on the team. More

In and out. Work completed satisfactorily. Personnel courteous and professional. Could not ask for better Work completed satisfactorily. Personnel courteous and professional. Could not ask for better More

My service visit was excellent. Richard Lucas Chevrolet is top-notch. My technician, Dave is always a pleasure to deal with Richard Lucas Chevrolet is top-notch. My technician, Dave is always a pleasure to deal with More

Excellent service and straightforward with what is needed for your maintenance. Very accommodating as well! for your maintenance. Very accommodating as well! More

Did the job they were asked to perform did it in time they stated snd did it correctly thank you they stated snd did it correctly thank you More

From the sales department to service and everyone in between it’s always a pleasure to do business with. between it’s always a pleasure to do business with. More

Excellent Family owned Dealership, been coming here almost 50 years and highly recommended this dealer. almost 50 years and highly recommended this dealer. More

Very helpful despite the cost of axel replacement was very expensive and I think should be covered by Warranty and not accidental. The car is brand new and also was stuck in your dealership for 2mo where very expensive and I think should be covered by Warranty and not accidental. The car is brand new and also was stuck in your dealership for 2mo where it sat idle. So, I don't know how the valve boots have holes. More

Very king courteous and professional in the Service Department, Jenna is my preferred advisor. Amenities while waiting for service is very appreciated! Department, Jenna is my preferred advisor. Amenities while waiting for service is very appreciated! More

I honestly cant explain how happy and relieved to have worked with Chris in the service department. I bought my car at this dealer. Chris has been right there with me every time whether I need a repair worked with Chris in the service department. I bought my car at this dealer. Chris has been right there with me every time whether I need a repair or maintenance. I completely trust and confident with him and can't say thank you enough. Chris was responsible and professional which was always appreciated. I needed a loaner car and he arranged it. My car came back perfect especially since it was a difficult situation. Chris would get back to me all along the way with updates and explanations . You can be sure that I will not go to any other dealer because of him as needed in the future. He should get a "excellent" on all items below. More