Richard Lucas Chevrolet

Very Happy I was very happy with Syed Naqvi. He answered all my questions & didn't talk over me. He gave me the best price for my car & a great price on my lease I was very happy with Syed Naqvi. He answered all my questions & didn't talk over me. He gave me the best price for my car & a great price on my lease. I would recommend him to everyone. More

Just a GREAT experience! I'm pleased to say today I purchased a 2017 Chevy Equinox. My salesman was Syed Naqvi, he was polite, professional and above all he listened to me. I'm pleased to say today I purchased a 2017 Chevy Equinox. My salesman was Syed Naqvi, he was polite, professional and above all he listened to me. I just want to say thank you to him and everyone at Lucas for everything. More

The Service Dept. Has GREATLY Improved! After having multiple horrendous experiences with their service department back in 2003, I swore I'd never go back to Lucas. When the time came to buy After having multiple horrendous experiences with their service department back in 2003, I swore I'd never go back to Lucas. When the time came to buy my Cobalt in 2005, I refused to go there simply because I never wanted to have to step foot in their service department. I went 45 minutes out of my way to buy it. Anyhooo, no longer able to ignore the recalls on my car, and not wanting to drive 45 minutes away, I sucked it up and brought it in to Lucas last week. My engine light was also on (I knew why thanks to a check from AutoZone) and my hood needed fixing. Let me tell you, a lot has changed in 13 years, and for the better! Dave, the service manager, greeted me when I got there and set me up with Damien. I can't say enough good things about Damien! He pulled up my appointment and saw I was there for recalls and I let him know about the other issues. He was funny and personable, and he listened patiently. He came back with the tech's diagnosis regarding my engine light, and it was the same reason I had been told by AutoZone. I was shocked, in a good way, there was no BS! (I was still kinda skeptical at this point.) Damien explained exactly what a throttle body is and what it does and never made me feel stupid or like I wouldn't understand because I'm a girl. He also suggested cleaning it first instead of replacing it to see if it solved the engine light problem. He was trying to save me money? I was starting to become less skeptical. My skepticism ended when he let me know I only needed a new hood latch and not a latch and cable, therefore saving me $420! My experience on 12/10 with Damien COMPLETELY changed my opinion of Richard Lucas' service department, which is no easy task. This is so NOT the department of the early 2000's and I can't imagine the need to defend myself in a screaming match with any of their members. I'd feel 100% confident and comfortable bringing my car there and I'm looking forward to leasing a new vehicle from them in the near future! More

Great deals, awesome service Hi I got a trade today!! I went in and out couple hours, driving a new car with extra features than the one I had. Hi I got a trade today!! I went in and out couple hours, driving a new car with extra features than the one I had. More

Pleasant and painless Reggie is amazing When I came in I was vary nervous Reggie was able to make me feel comfortable, he explaind the car inside and out. I was so impressed by the safety fe When I came in I was vary nervous Reggie was able to make me feel comfortable, he explaind the car inside and out. I was so impressed by the safety features. Overall it was a great experience I recommend him and the this dealership 100% More

got another malibu from syed naqvi I had an amazing experience with syed naqvi, i stopped by on Thursday and no one greeted me. I came back Saturday and syed came and said hello right a I had an amazing experience with syed naqvi, i stopped by on Thursday and no one greeted me. I came back Saturday and syed came and said hello right away. He showed me the impala and the Malibu we drove the Malibu and I'm fell in love with it. I would recommend him to all my friends and family.also going to send my daughter to syed so she can buy a car from him too. Thank you syed for everything More

Great experience with syed Bought a 2014 Chevrolet Equinox today. As soon as we pulled in we were greeted by syed naqvi who helped me get the best deal on my 2014 Chevrolet Equi Bought a 2014 Chevrolet Equinox today. As soon as we pulled in we were greeted by syed naqvi who helped me get the best deal on my 2014 Chevrolet Equinox I would recommend all my friends and family to do their business with syed naqvi More

Very unprofessional I went to this dealership to see if they can fit a lease under my budget. I have been leasing cars for over 9 years and know it well. Syed started ask I went to this dealership to see if they can fit a lease under my budget. I have been leasing cars for over 9 years and know it well. Syed started asking questions about my previous leases and how did i get the deals that i previously had. He was asking those questions in a very argumentative way. He showed me the cars but didn't allow test drive or even a look inside the car without discussing pricing. This was my worst experience any any dealership and i would not recommend anybody this salesperson or even this dealerahip. They just lost a customer and earned a very bad word of mouth. More

Purchased a pre-owned Toyota Corolla I went to Richard Lucas Chevrolet to look at a specific car. The staff was friendly and answered all questions that I had. I was able to test drive th I went to Richard Lucas Chevrolet to look at a specific car. The staff was friendly and answered all questions that I had. I was able to test drive the car and they worked to give me a price that was favorable. More

Quick and smooth transaction These guys gave me the best deal out of several others in the area. We're patient in helping me find what I was looking for. These guys gave me the best deal out of several others in the area. We're patient in helping me find what I was looking for. More