Richard Lucas Chevrolet

Brand New Silverado Damaged I brought my brand new truck in for it’s first oil change on June 26th 2018 and I had the unfortunate luck their mechanic hitting his lift when pullin I brought my brand new truck in for it’s first oil change on June 26th 2018 and I had the unfortunate luck their mechanic hitting his lift when pulling my truck out of his bay. I get a phone call saying your truck has been damaged and at this moment it was nothing but attitude from the service provider. She was pressuring me that the truck needed to be sent as soon as possible to our auto body and I said not until I see the damage myself. When I arrived to the dealership to see the damage, I was greeted hostility by the service manager Harry. He kept calling me a nit picky truck owner and I had no trust in anyone. I just spent 42k on my first new vehicle purchase in my life and I was extremely proud to be an owner of my Silverado. At the end of the day, the truck was fixed however had to be brought back to be fully repaired correctly... When I walked into the service department, the manager Harry, would not even speak to me. If anyone reads this review, please do not take your new vehicle or purchase a new vehicle at this dealership. If management is rude and arrogant to customers so will their employees as the case here. I hope the upper management at this dealership reads this review to take corrective action with how this situation was handled. More

Very Excited!!!! I am Completely Satisfied, one of the best experiences I have ever had. I can honesty say this dealership really treats you like family. They will go I am Completely Satisfied, one of the best experiences I have ever had. I can honesty say this dealership really treats you like family. They will go above and beyond to make you feel comfortable during this process. More

Great experience from start to finish! My husband and I were just a week into car shopping when we decided to take a ride to Richard Lucas Chevrolet. When we were approached by Shumar Bosem My husband and I were just a week into car shopping when we decided to take a ride to Richard Lucas Chevrolet. When we were approached by Shumar Boseman, we immediately told him that we really were not sure about what we wanted to do. We liked the Chevy Traverse, and we were looking to replace one of our existing cars, but were really in no rush. Shumar was extremely helpful and informative, but never pushy. After he took us out on a test drive, we started asking him about their leasing/buying programs. He came back with several offers for us to think about. He was extremely patient as we consulted my car savvy father in law several times on the phone throughout the course of our visit. In the end, he asked us what it would take for us to consider taking the car. When we told him, he made it happen, and we drove home in our brand new 2019 Traverse! Car shopping ranks rather low on our list of things to do, and Shumar and his team made it as painless as possible for us. Even his associate, Vinny Fasco, could not have been more helpful with getting us connected with On Star and just familiarizing us with the car’s many features. I’m happy to say that we are done with car shopping for the foreseeable future, but would not hesitate to return to Richard Lucas Chevrolet as well as recommend them to anyone in the market for a new car. More

Great Experience When I came into Richard Lucas Chevrolet, Shumar Boseman helped me find the vehicle that was best for me. He went above and beyond to make sure I was When I came into Richard Lucas Chevrolet, Shumar Boseman helped me find the vehicle that was best for me. He went above and beyond to make sure I was happy. He knew what I was looking for and kept going until he made it happen. He was truly working for me until he knew I was satisfied! More

Lucas Chevy, Best chevy dealer around Fantastic dealership, Rocco is the BEST!, Vinny thank you for your help. Mike Brack explains everything so you understand what your signing. I have Fantastic dealership, Rocco is the BEST!, Vinny thank you for your help. Mike Brack explains everything so you understand what your signing. I have purchased many new cars and I keep going back to Lucas. With so many choices to me the choice is clear. Lucas, they treat you like family. More

Wonderful Experience This was our first visit to Lucas Chevrolet. From the moment we entered the dealership, we felt welcomed. Our salesman, Col. Dave Gordon, was a tru This was our first visit to Lucas Chevrolet. From the moment we entered the dealership, we felt welcomed. Our salesman, Col. Dave Gordon, was a true gentleman with a wealth of knowledge. He made the process of leasing a car a pleasant experience from start to finish! The other employees were just as personable and made us feel right at home! Overall, a great experience! Ruth Zollo Avenel, NJ More

Very happy with my experience there Lucas chevy is very professionall and personable staff i would recommend to family and friends we love our new tahoe they went above and beyond to sat Lucas chevy is very professionall and personable staff i would recommend to family and friends we love our new tahoe they went above and beyond to satisfy me thank you More

Pleasant experience.. very satisfied customer. Marty was such a great guy in helping me with my lease. He was so easy to talk to and deal with. It made my whole experience so pleasant. I had previo Marty was such a great guy in helping me with my lease. He was so easy to talk to and deal with. It made my whole experience so pleasant. I had previously visited a different Chevy dealership and the experience there was horrible, to say the least. As soon as we walked into the dealership, Marty greeted us with a smile and asked if there was anything he could help us with. We got to talking and he helped me into my new Malibu. After we signed all the paperwork, Vinny helped me out in setting up my online account. He was so patient and pleasant. After yesterday's experience, I would definitely recommend anyone looking for a new car to go to Richard Lucas Chevrolet. Thank you Marty and Vinny for turning my Chevy experience around. More

What a Relief After having lunch with several friends, I was advised to look into returning my existing lease early and leasing a new vehicle. I spent an entire Mon After having lunch with several friends, I was advised to look into returning my existing lease early and leasing a new vehicle. I spent an entire Monday afternoon at the original dealer working on numbers to only leave more frustrated after 3 hours. The only thing i could compare that experience to was sitting in the principal's office waiting to find out if you had detention or not. I left and went straight to Richard Lucas. There I was greeted by my salesperson, Jack Mitchell, who took his time showing me different cars and going over the benefits of each. More importantly, he actively listened to my needs and concerns, not once brushing me off. After choosing the right car, I spoke with David Ritter who also spent a great deal of time working on what would be the best deal possible. Needless to say 2 days later we completed the transaction. Not only did they assist in making the process as painless and as seamless as possible, but not once did I feel like I was involved in a "sale". They both gave me great advice and I would highly recommend anyone in the market for a Chevy to visit them. More

No hassle No pressure lease We went to Richard Lucas Chevrolet just to look and test drive 2018 Equinox. Marty made us a deal we could not refuse! We were looking at the LS and M We went to Richard Lucas Chevrolet just to look and test drive 2018 Equinox. Marty made us a deal we could not refuse! We were looking at the LS and Marty was able to get us into an LT model. No hassle and No pressure on making the deal. Thank You again Marty!! More