Richard Lucas Chevrolet

I was unlucky to get Marty as my sales rep. I made his sale way too easy for him. I saw the car online, went into the dealer, test drove the car in the parking lot, paid him in full, and left w I made his sale way too easy for him. I saw the car online, went into the dealer, test drove the car in the parking lot, paid him in full, and left with my car in a few hours. It was raining outside that week so I didn't want to leave my car in the parking lot any longer. I also noticed one part was loose and Marty told me he will order it for me. That day, I asked him to have my car cleaned before taking it home (the car was dirty and muddy both inside and outside), but he refused, he told me I need to make an appointment for a car wash. He suggested that when I come in for the part, he will have my car cleaned. It has been almost 2 months and I never heard back from him. I called him couple times in the last 2 months to follow up on the part, and each time he told me he was busy with another customer, he will call me back later, and of course, he never did call me back. Today, I called the service department and found out nothing was ordered for me. I am very upset with Marty. I called him again today, the receptionist put me on hold and then came back and told me Marty was with another customer (his favorite excuse). I had enough of his attitude, once he got the commission, he doesn't care anymore. I am not a difficult customer, I just want to get my car fixed (while it's still under warranty) and have it cleaned (as it should be before giving it to a customer), I am not asking for much. I really don't want to deal with Marty but he is the only one who can order the part for me. I wish I could transfer to another sales rep and also transfer his commission, Marty doesn't deserve any commission from my sale. I saw the car online, he didn't sell me anything! The only thing I got from Marty is false promises. I would not recommend this dealership because I only dealt with Marty, and his actions said it all. More

We picked up our car today, When we opened the door we were greeted by our salesman and the person who was inform us EVERY part of the car..He explained every item, etc., Then he took us to our car and p were greeted by our salesman and the person who was inform us EVERY part of the car..He explained every item, etc., Then he took us to our car and physicality show the ins and out of the car. It was so helpful. The experience was excellent. Every person we dealt with was helpful and professional., patience and pleasant. Thank you for Vincent Frasco, Rocco, Vincent Francis and the Lucas are the best. This is the only car dealer for us!i5 More

The dealership was clean and the staff was helpful. There was no false advertising with vehicle prices and no bait and switching. There was no false advertising with vehicle prices and no bait and switching. More

Both Joe, Vincent and Vinny were caring professionals who took excellent care of my requirements for a new lease. took excellent care of my requirements for a new lease. More

Went in with a lease return, Rocco and the entire Richard lucas team made the buying experience easy! Rocco was extremely knowledgeable and was very friendly. Couldn’t recommend Richard lucas enough lucas team made the buying experience easy! Rocco was extremely knowledgeable and was very friendly. Couldn’t recommend Richard lucas enough More

Excellent service at this dealership. I am now on my fourth lease with Richard Lucas. Easy to work with, friendly staff and very professional. My salesman Cirilo was great and accommoda I am now on my fourth lease with Richard Lucas. Easy to work with, friendly staff and very professional. My salesman Cirilo was great and accommodating. Everyone I dealt with that day was great including Vincent. I highly recommend this dealership. More

Did the job they were asked to perform did it in time they stated snd did it correctly thank you they stated snd did it correctly thank you More

Joe was amazing! He went above and beyond helping me with my new car thank you Joe!! He went above and beyond helping me with my new car thank you Joe!! More

Great experience all my questions were answered very friendly and knowledgeable sales people. I would recommend this dealership to anyone interested in a new or used Chevy. friendly and knowledgeable sales people. I would recommend this dealership to anyone interested in a new or used Chevy. More

Efficient, easy to work with, direct and trustworthy. Team took my request by phone, numbers worked out on first conversation, price beat competition, and car was ready at time discussed. Will be a rep Team took my request by phone, numbers worked out on first conversation, price beat competition, and car was ready at time discussed. Will be a repeat customer. More