Richard Lucas Chevrolet

Salesperson was very, very, polite . Made me feel like I was part of the Lucas family ! I would recommend this dealer & salesperson !!' Ty Richard Lucas was part of the Lucas family ! I would recommend this dealer & salesperson !!' Ty Richard Lucas More

Definitely one of top car buying experiences I have ever had. Andre was extremely knowledgeable on the Chevy product line and helped me pick out a Suburban that not only fit my budget but had everything I w had. Andre was extremely knowledgeable on the Chevy product line and helped me pick out a Suburban that not only fit my budget but had everything I wanted in it for less money than any other dealership I shopped. Thank You Andre! If you want a car see Andre More

I was thinking about trading in my car and have been buying cars at Richard Lucas Chevrolet for many years, so that was the first place I thought of going even though I moved out of the area. I checked buying cars at Richard Lucas Chevrolet for many years, so that was the first place I thought of going even though I moved out of the area. I checked out their website and had a few questions, and Sara answered them all, helped me narrow down my choice and set up my appointment with Phil. Very easy, very friendly, very knowledgeable! More

This dealer gives excellent customer service!!! I've been looking to buy a used car. I've looked at a number of dealers and Richard Lucas is by far the best I've ever worked with. I booked my appointmen been looking to buy a used car. I've looked at a number of dealers and Richard Lucas is by far the best I've ever worked with. I booked my appointment with Sara and I was almost surprised at her friendliness and willingness to answer any of my questions. Usually when I meet with young adults in customer service positions they are boring, unfriendly, and give a general attitude of not wanting to be there. Sara on the other hand was a great help and set up an appointment for me with Rich. Rich was also very helpful and friendly. I'm not that great with cars, but Rich was more than happy to answer all of my stupid questions about the Chevy Cruze I was looking at. The level of service at Richard Lucas is amazing and I will definitely suggest this dealer to all of my friends and family. More

My wife and I would recommend CARLOS MONTANEZ a must see when buyin a used car. Also we love our new used car ..Was just what we wanted and in our price range. We where in and out within one hour now tha when buyin a used car. Also we love our new used car ..Was just what we wanted and in our price range. We where in and out within one hour now that was a big big plus ..George Lucas Jr himself came over and thank us for comin in which was nice to see its a family own store which is alway nice .Carlos even call us the next day to make sure we are happy with our purchase. More

With the exception of the first car I bought from Lucas Chevrolet, Carlos Montanez has put me behind the wheel of every car I have bought from Lucas Chevrolet. Carlos is the UN-Salesman. In my experience h Chevrolet, Carlos Montanez has put me behind the wheel of every car I have bought from Lucas Chevrolet. Carlos is the UN-Salesman. In my experience he was never like the kind people hate to see when they go to a dealership ... Waiting in the lot and not even allowing someone to look around before approaching them. Even in helping me achieve my goal of buying my Camaro, Carlos has always put me behind the wheel of cars I could afford as opposed to trying to upsell me into more car than I may have needed or perhaps wanted. This might not have gotten him the highest of commissions, but it has earned him my repeat business, which will go wherever he goes. More

I recently purchase a used CTS Cadillic. I have to say that it was the best car buying experience! Carlos was extremely friendly, knowledgeable, informative and most of all patient. He took the time to that it was the best car buying experience! Carlos was extremely friendly, knowledgeable, informative and most of all patient. He took the time to explain to me all the details to buying the car and worked hard to getting me the best deal. I'm extremely happy with my purchase & the attention given to me. I would recommend him to everyone I know! If you are looking to purchase a car, I would stop to see him before going anywhere else! More

Service dept doesn't do specified work. Lied about problem, inflated repair cost. Never completed actual work requested for service. They are LIARS........DO NOT TRUST THEM problem, inflated repair cost. Never completed actual work requested for service. They are LIARS........DO NOT TRUST THEM More

I purchased a 2012 Suburban from this dealer on 29th of Aug, as of today Sep 26th i have not received my tags. My temp tags expired on Sep 17th and when i asked for extension i was told that by Finance MGR Aug, as of today Sep 26th i have not received my tags. My temp tags expired on Sep 17th and when i asked for extension i was told that by Finance MGR Jay that they cannot issue me 2nd set of temp tags, Jay had advised me at time of sale that if my temp tags expire prior to regular tags i should contact them and they will send me new temp tags. Since i live in Virginia (250 miles away) and dealership is in NJ, i cannot go to them every day however i have been calling and talking to different people and no one is willing to help me. I was told point blank by CJ my salesman that he cannot help me and i should be talking to George the manager. They are keep saying that documents were sent to REG USA a title work company and they are still processing the tags with DMV VA. I just spoke with DMV 8th time and they have no record of my VIN #. It has been 10 days that my vehicle has no tags, and i am unable to drive around, been taking TAXI to work. Is there anyone who can assist me or guide me to correct Legal Avenue???? Thank you for reading this and PLEASE DO NOT BUY CAR FROM THIS DEALERSHIP--- They have good prices but very very bad service... If you are buying cash then maybe this will be a good place for you but if you are going to finance please look for another dealer. More

I had a really great buying experience with this team. Mike gave us great service and allowed us to feel comfortable while car shopping. We drove from upstate NY to this place in NJ to purchase this car. Mike gave us great service and allowed us to feel comfortable while car shopping. We drove from upstate NY to this place in NJ to purchase this car. More