Richard Kay Superstore

Appointment was made at my convenience. Very friendly and service was completed in less than one hour after I dropped the car off . Thanks for the free car wash. and service was completed in less than one hour after I dropped the car off . Thanks for the free car wash. More

Persons were polite, prompt, efficient. Only complaint was rental car supplied while mine was serviced was extemely low on gas. I had to purchase gas to keep from running out. was rental car supplied while mine was serviced was extemely low on gas. I had to purchase gas to keep from running out. More

We brought the Acadia in for service. We also bring our car and truck in for oil changes. Everyone at Richard Kay Superstore are great, friendly people. car and truck in for oil changes. Everyone at Richard Kay Superstore are great, friendly people. More

Making the appointment was easy ... when I arrived for the appointment, I was handled very efficiently and courteously. Since this was my first service visit, I was shown the waiting areas and kept up to the appointment, I was handled very efficiently and courteously. Since this was my first service visit, I was shown the waiting areas and kept up to speed on how my service was going. More

Excellent service and would recommend service and sales dept to any of my family or friends . Be nice when waiting area is finished. But we acceptable for today dept to any of my family or friends . Be nice when waiting area is finished. But we acceptable for today More

My 2012 Impala LTZ didn't crank one day this week. The dealership gave me roadside assistance and my vehicle was towed to the dealer. They determined that my battery was drained, recharged it, tested The dealership gave me roadside assistance and my vehicle was towed to the dealer. They determined that my battery was drained, recharged it, tested its operation and the related engine parts, and determined it was okay to drive. They sent a courtesy car to pick me up and take me to get my car, as I had no one else to bring me to get it. The driver was very courteous and drove safely. They also serviced my car while it was there since it was time for it. I am very pleased with their handling of my situation. More

I was looking for a car for my wife and stopped by the dealership. We looked at the Chevys, and then looked at the Buick Verano. When we got back home we looked online at Richard Kay Superstore for intern dealership. We looked at the Chevys, and then looked at the Buick Verano. When we got back home we looked online at Richard Kay Superstore for internet prices. On Monday I sent several e-mails to Katie. She gave me the best price then turned me over to Alan. Alan went through the needed steps to make the purchase flow smoothly. I picked up the car Tuesday and couldn't be happier. Thanks to Alan and Katie the transaction went smooth as silk. More

MY CAR WAS TOWED TO YOUR DEALERSHIP AT MY REQUEST ON FRI NIGHT. I RECIEVED A CALL SAT AM AND ALTHOUGH I HAD NO APPT. MY CAR WAS READY ON TUES AM. I AM SURE THAT HAD I CALLED AND REPORTED A NEED FOR AN EAR NIGHT. I RECIEVED A CALL SAT AM AND ALTHOUGH I HAD NO APPT. MY CAR WAS READY ON TUES AM. I AM SURE THAT HAD I CALLED AND REPORTED A NEED FOR AN EARLIER TIME YOUR SERVICE DEPT WOULD HAVE MADE EVERY EFFORT TO HAVE IT READY EARLIER. I HAVE BEEN A OF THIS DEALERSHIP SINCE IT OPENED AND MUST REPORT A VAST IMPROVEMENT OVER ARNETT'S WHERE I PURCHASED MY 1ST BUICK. I HAVE BEEN VERY PLEASED WITH MY BUICKS AND YOUR SERVICE DEPT. THANK YOU More

Everyone was very nice, but not happy about having extended warranty added to loan. I was not asked if I wanted it - which I didn't. extended warranty added to loan. I was not asked if I wanted it - which I didn't. More

The service staff was very friendly and helpful and corrected a problem with my windshield wiper during a visit for an oil change. Katie Wilson was very helpful in resolving a problem. I gave high rat corrected a problem with my windshield wiper during a visit for an oil change. Katie Wilson was very helpful in resolving a problem. I gave high ratings because the job was completed to my satisfaction in a timely manner. More