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Richard Kay Superstore
Anderson , SC
101 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 101 reviews
January 05, 2018
CROOKED CAR DEALER IF I COULD RATE BELOW 1 I WOULD. I BOUGHT A USED TRUCK FROM RICHARD KAY SUPER STORE. IF THE VEHICLE HAS A RED TAG IN THE WINDOW WITH A REDUCED PRICE IF I COULD RATE BELOW 1 I WOULD. I BOUGHT A USED TRUCK FROM RICHARD KAY SUPER STORE. IF THE VEHICLE HAS A RED TAG IN THE WINDOW WITH A REDUCED PRICE. YOU HAD BETTER KEEP IN YOUR HAND UNTIL THEY WRITE THE DEAL UP. THESE GUYS ARE CROCK THEY WENT BACK TO THE ORIGINAL PRICE NOT GIVING ME THE DISCOUNT THAT WAS ON THE RED TAG . REALLY WATCH YOUR DEAL MAKE SURE THEY DO IT RIGHT. I DIDN'T CATCH IT UNTIL IT WAS TO LATE . I WILL NEVER BUY A VEHICLE FROM THESE CROOKS AGAIN. More
by STAN
Employees Worked With
Ricky Patrick
December 30, 2017
Satisfied Customer with our recent purchase of a GMC Truck We would to thank Brandon Greene, Blake Culbertson, Aaron Anandan for there help in the purchase of our GMC truck. They went out there way to accommod We would to thank Brandon Greene, Blake Culbertson, Aaron Anandan for there help in the purchase of our GMC truck. They went out there way to accommodate our questions and needs. We would also like to thank Tracy Roberts in Finance for her knowledge in finding us the best financing rates that were available. Tracy was awesome to work with. Very good experience. More
by truckguy
Employees Worked With
Brandon Greene,Blake Culbertson,Aaron Anandan,Tracy Roberts
November 13, 2017
Vehicle serviced quickly with compassion Andrew and his service team, took care of my sons vehicle today on a day they were already full, just to get him back to Florida. They were courteous Andrew and his service team, took care of my sons vehicle today on a day they were already full, just to get him back to Florida. They were courteous, accommodating, compassionate and caring. I appreciated so much their consideration of our desperate situation that I tried to take care of long distance. Special mention to Cornelius for his kindness. Thank you all for accommodating him with such kindness! More
by Grateful
Employees Worked With
Andrew and Cornelius
November 07, 2017
My truck is a 2003 Without thier service my truck might not be on the road they have service it since day one and all vehicles before this when I first moved to South Ca Without thier service my truck might not be on the road they have service it since day one and all vehicles before this when I first moved to South Carolina when it was minyard. So are truly great. More
by Candy
Employees Worked With
Ricky Patrick
July 23, 2017
Treated us wonderfully. Buying our new Buick Envision was a wonderful experience for my husband and I. There was no doubt that they appreciated us coming to their dealership Buying our new Buick Envision was a wonderful experience for my husband and I. There was no doubt that they appreciated us coming to their dealership. After we made the decision to buy our vehicle we were given all of the pertinent information about the vehicle. No question that we asked made us feel as if we were just old and stupid. They were wonderful to explain the bells and whistles on the SUV. The car washes have been a blessing. Just five weeks after buying our Envision, my husband suddenly passed away. Gary Sellers and the others at Richard Kay Superstore have been wonderful with me. I am so happy that my husband found the 2017 Buick Envision so I will have dependable transportation. Thank you for being there for me. I have been to the dealership for the first maintenance appointment. The work was done promptly with a smile on their face. More
by Diana Stewart
Employees Worked With
Gary Sellers
June 10, 2017
Great service and friendly staff! Went in to view a used car I'd had my eye on for a couple of weeks and ended up driving home In it before noon. Everyone was honest and friendly and n Went in to view a used car I'd had my eye on for a couple of weeks and ended up driving home In it before noon. Everyone was honest and friendly and no one tried to sell me on anything I didn't want or need. I highly recommend Richard Kay! More
by Pookah123
Employees Worked With
Michael
June 01, 2017
Inside Out Professionalism As a two-time customer and former employee of Richard Kay, I can testify that the quality of service across the board as well as the constant care for As a two-time customer and former employee of Richard Kay, I can testify that the quality of service across the board as well as the constant care for customer service is as genuine and thorough as the folks at Richard Kay claim. I had always heard good things about the dealership prior to being employed with them, and maintain belief in their positive reputation to this day. After a short time of employment, I purchased a used unit and was treated no different than a customer off the street- with respect and dignity. Later after leaving Richard Kay, I returned again to purchase another unit and was treated with the same warm welcome and professional desire for service as usual. I constantly refer anyone I can to this dealership, and highly recommend them across the board for any automotive need. More
by jkthomas94
Employees Worked With
Gary Sellers, BT Burns
May 30, 2017
My fantastic experience with Richard Kay Automotive I live 3 hours away from Richard Kay Automotive and had never heard of them until I found the truck of my dreams on the internet. I started online dea I live 3 hours away from Richard Kay Automotive and had never heard of them until I found the truck of my dreams on the internet. I started online dealing with them and then got to dealing with Alan Davis and he was fantastic. We quickly reached a good deal and then he introduced me to Tracey in the finance dept and she was awesome also, even beat the interest rate from my credit union. In summary, Alan and Tracey were very helpful, friendly and bent over backwards to help me. I highly recommend them and Richard Kay Automotive to anyone. More
by Jlo2222
Employees Worked With
Alan Davis and Tracey
February 10, 2017
Awesome Truck The new 2017 Silverado trucks are so awesome. Loved the price and all the features we got in our truck. We were treated with excellent care and courte The new 2017 Silverado trucks are so awesome. Loved the price and all the features we got in our truck. We were treated with excellent care and courtesy. More
by rdcain120
Employees Worked With
Gary Sellers
February 07, 2017
Sold a defective new 2016 SUV The story is long and will be short - Purchased new 2016 GMC Acadia Denali Dec 2016 - Like the car - After first oil change, was washing/detailing the The story is long and will be short - Purchased new 2016 GMC Acadia Denali Dec 2016 - Like the car - After first oil change, was washing/detailing the car. Found pitting on the windows (very small - over 80) - Right rear and rear window. Immediately called the service department. Since I am well over 1 1/2 hours away, they said it wasn't any drivability or safety issue, I could wait until my next oil change for the inspection and repairs. It took me until just before Thanksgiving to acquire the mileage for my next oil change. I am well covered by the B2B and extended warranties. Dealership and GMC are claiming that it isn't a manufactures defect therefore not covered. Cause unknown. It isn't noticeable unless you are directly looking for it and have the sun light on it looking at an angle (dark tint). Return calls by dealer wasn't prompt and I had to do the follow up. Went thru the appeals process with GMC as directed by the manual. They claim the dealership doesn't want to do anything (GMC and dealership service department claim the Manager of Richard Kay Superstore will not take any further action because of the cost). I was sold a defective new car with hidden damage. My family has purchased GMC many times over the past 40 years. I have purchased 8 vehicles and my immediate family another 6. I have never had any issues like this before. Greatly disappointed and not happy with the Dealership and GMC. Had discussion with family members over the Holidays. We are no longer a GMC family. More
by Rabun Gap
Employees Worked With
Numerous
