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Richard Kay Superstore
Anderson , SC
96 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 96 reviews
June 10, 2017
Great service and friendly staff! Went in to view a used car I'd had my eye on for a couple of weeks and ended up driving home In it before noon. Everyone was honest and friendly and n Went in to view a used car I'd had my eye on for a couple of weeks and ended up driving home In it before noon. Everyone was honest and friendly and no one tried to sell me on anything I didn't want or need. I highly recommend Richard Kay! More
by Pookah123
Employees Worked With
Michael
June 01, 2017
Inside Out Professionalism As a two-time customer and former employee of Richard Kay, I can testify that the quality of service across the board as well as the constant care for As a two-time customer and former employee of Richard Kay, I can testify that the quality of service across the board as well as the constant care for customer service is as genuine and thorough as the folks at Richard Kay claim. I had always heard good things about the dealership prior to being employed with them, and maintain belief in their positive reputation to this day. After a short time of employment, I purchased a used unit and was treated no different than a customer off the street- with respect and dignity. Later after leaving Richard Kay, I returned again to purchase another unit and was treated with the same warm welcome and professional desire for service as usual. I constantly refer anyone I can to this dealership, and highly recommend them across the board for any automotive need. More
by jkthomas94
Employees Worked With
Gary Sellers, BT Burns
May 30, 2017
My fantastic experience with Richard Kay Automotive I live 3 hours away from Richard Kay Automotive and had never heard of them until I found the truck of my dreams on the internet. I started online dea I live 3 hours away from Richard Kay Automotive and had never heard of them until I found the truck of my dreams on the internet. I started online dealing with them and then got to dealing with Alan Davis and he was fantastic. We quickly reached a good deal and then he introduced me to Tracey in the finance dept and she was awesome also, even beat the interest rate from my credit union. In summary, Alan and Tracey were very helpful, friendly and bent over backwards to help me. I highly recommend them and Richard Kay Automotive to anyone. More
by Jlo2222
Employees Worked With
Alan Davis and Tracey
February 10, 2017
Awesome Truck The new 2017 Silverado trucks are so awesome. Loved the price and all the features we got in our truck. We were treated with excellent care and courte The new 2017 Silverado trucks are so awesome. Loved the price and all the features we got in our truck. We were treated with excellent care and courtesy. More
by rdcain120
Employees Worked With
Gary Sellers
February 07, 2017
Sold a defective new 2016 SUV The story is long and will be short - Purchased new 2016 GMC Acadia Denali Dec 2016 - Like the car - After first oil change, was washing/detailing the The story is long and will be short - Purchased new 2016 GMC Acadia Denali Dec 2016 - Like the car - After first oil change, was washing/detailing the car. Found pitting on the windows (very small - over 80) - Right rear and rear window. Immediately called the service department. Since I am well over 1 1/2 hours away, they said it wasn't any drivability or safety issue, I could wait until my next oil change for the inspection and repairs. It took me until just before Thanksgiving to acquire the mileage for my next oil change. I am well covered by the B2B and extended warranties. Dealership and GMC are claiming that it isn't a manufactures defect therefore not covered. Cause unknown. It isn't noticeable unless you are directly looking for it and have the sun light on it looking at an angle (dark tint). Return calls by dealer wasn't prompt and I had to do the follow up. Went thru the appeals process with GMC as directed by the manual. They claim the dealership doesn't want to do anything (GMC and dealership service department claim the Manager of Richard Kay Superstore will not take any further action because of the cost). I was sold a defective new car with hidden damage. My family has purchased GMC many times over the past 40 years. I have purchased 8 vehicles and my immediate family another 6. I have never had any issues like this before. Greatly disappointed and not happy with the Dealership and GMC. Had discussion with family members over the Holidays. We are no longer a GMC family. More
by Rabun Gap
Employees Worked With
Numerous
January 14, 2017
Awesome Bobby Howell was my sales man and he was awesome. He was friendly, informative about the vehicle, and very helpful. I would recommend this dealership Bobby Howell was my sales man and he was awesome. He was friendly, informative about the vehicle, and very helpful. I would recommend this dealership to anybody. More
by Sandy21
Employees Worked With
Bobby Howell
December 13, 2016
Purchase new vehicle Purchased a new vehicle from Bobby's Howell. Awesome customer service and financing was quick and easy. The quickest car buying service i have exper Purchased a new vehicle from Bobby's Howell. Awesome customer service and financing was quick and easy. The quickest car buying service i have experienced. Bobby explained everything and has checked on the car the next day to see if I had any questions. More
by ABC
Employees Worked With
Bobby Howell
September 22, 2016
Fantastic Super job by Alex and Mike. Together they made up the best buying experience either myself or my wife have had in 40 years of buying cars. Super job by Alex and Mike. Together they made up the best buying experience either myself or my wife have had in 40 years of buying cars. More
by jackandjane
Employees Worked With
Alex, Mike
September 21, 2016
Got Exactly What We needed We needed 2 cars with specific options. Allen Davis made it happen! He got exactly what we wanted. Even arranged for a red bow to help celebrate a 16 We needed 2 cars with specific options. Allen Davis made it happen! He got exactly what we wanted. Even arranged for a red bow to help celebrate a 16th birthday gift of a new Camaro. More
by Family of 5
Employees Worked With
Allen Davis
August 07, 2016
I Called about Service on Wed. Aug 3rd - Called about service on Aug 3- spoke to Julie Poole- 2007 HHR needed a fuel pump and also dealt with Andrew Madras who was very helpful!!Car was rea Called about service on Aug 3- spoke to Julie Poole- 2007 HHR needed a fuel pump and also dealt with Andrew Madras who was very helpful!!Car was ready To roll at 12:30 on August 4!!! It was a bit costly - but worth the money so that we could drive home to Bedford, Va. Great service!! Thanks Julie!! Sue Craghead More
by Sue Craghead
Employees Worked With
Julie Poole, Andrew Poole
