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Richard Kay Superstore
Anderson , SC
96 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 96 reviews
April 10, 2023
Nat is so wonderful,very professional hard working wonderful sales lady. I definitely will be returning if I'm ever in need of another car and I'll specifically ask for nat wonderful sales lady. I definitely will be returning if I'm ever in need of another car and I'll specifically ask for nat More
by rileyjalashe
Employees Worked With
Natalye
February 17, 2023
Great service dept. Had a recall and oil change appointment scheduled. Work was done in a fast efficient way. I will definitely recommend them to all my friends. Cat in Had a recall and oil change appointment scheduled. Work was done in a fast efficient way. I will definitely recommend them to all my friends. Cat in the service dept is #1. Excellent job! More
by ashleydeborah
Employees Worked With
Cat
March 05, 2022
Richard Kay is the finest dealership I have ever worked with. Absolutely terrific people from the sales staff, to the Service Manager, and today Mike James in the body shop. Outstanding people skills. T with. Absolutely terrific people from the sales staff, to the Service Manager, and today Mike James in the body shop. Outstanding people skills. Today I had the pleasure to work with Mike. My brand new Silverado was scratched by a metal jean button. I was very upset to say the least. I took my truck to the Kay Shop to see what could be done. Mike looked at the problem and suggested a possible solution. I agreed and 15 minutes later the problem was corrected. He was very gracious and polite. I will recommend RKS to anyone looking for a vehicle. Just a pleasure to work with everyone. Thank you so much. John. More
by johnoxford
Employees Worked With
Mike James
December 07, 2021
My transmission went out just 2000 miles over the warranty period. They will provide no assistance even though this specific transmission has had numerous problems. warranty period. They will provide no assistance even though this specific transmission has had numerous problems. More
by Chad Thompson
Employees Worked With
Jim the manager
November 09, 2021
It's a pleasure to have my Chevrolet serviced here. Employees are very professional, courteous & l'm not kept waiting long times for my car to be serviced. Employees are very professional, courteous & l'm not kept waiting long times for my car to be serviced. More
by Love My Chevy
Employees Worked With
All Very helpful, Ricky Patrick
October 18, 2021
I bought a truck online that was advertised with 5 miles. When i drove it off the lot it had 109 miles on it. A scratch on the door that i was told was plastic from shipping and would come off when washed.Th When i drove it off the lot it had 109 miles on it. A scratch on the door that i was told was plastic from shipping and would come off when washed.The carpet under the rubber mats on the driver's side is covered with dirt / it even has the rectangle clean spot from the paper mat dealers put down to help keep clean. I had voiced my opinion at the dealership but was told they had to check the fluid levels / i said GM does that you are selling me a used truck! If i drove a truck off the lot and put a 100 miles on it then it would be a used truck....And again was told they had to drive it .. The problem was i had already paid for the truck... Then getting paper work completed took a month because i live in a different state i guess. And yes i took pictures but don,t know how to post them here. I would not give this place 1 star...[.it would not let me post with out marking 1 star] THANKS richard kay More
by ets.jamm
Employees Worked With
Ricky Patrick
October 12, 2021
On Sept 10th I took my 2021 Camaro 6.2L SS2 to Richard Kay Chevy in Anderson for a check engine light that came on at 1,200 miles...I also asked for a oil change...That evening I was advised that parts wo Kay Chevy in Anderson for a check engine light that came on at 1,200 miles...I also asked for a oil change...That evening I was advised that parts would have to be ordered and the gas tank would need to be dropped. The oil was changed and I picked it up on Friday. Dropped it off on Monday and asked for a loaner. Told there were none available, Monday evening I called and told the parts had to be ordered. Wonder why they were not ordered on Friday... Tues I asked again for a loaner. Nope....Tues evening I called and was told we have to order more parts....I again asked for a loaner....Nope...Wed evening they called me and said they were taking for a test drive and would call me back....2 hours later crickets...I called and they sadi oh yes come pick it up...I drove 5 miles to gas station and filled up...Started engine and check engine light came back on...Called and told bring it back...I asked for a loaner, Nope....They said they would have one next week...I said I will bring it in they...They said they would call me when one was in...(today is October 12th...No call.....On Sept 18th just for giggles I checked the oil..The dip stick was dry...I pulled the paperwork and it shows they put 8.8 quarts in the car....Chevy says car oils 10 quarts of oil...I called General manager and left him a message...No call back...Don't use these guys...You would get better service at a junk yard... Complaint filed with Chevrolet.....And they haven't called back. More
by NCIC105
Employees Worked With
Ricky Patrick
