Rich Morton Mazda - Service Center

I bought my mazda 3 in 2007 from this dealership. I have I bought my mazda 3 in 2007 from this dealership. I have been dealing with Rich Morton Lincoln Mercury Mazda for oil changes, new tires etc. Never on I bought my mazda 3 in 2007 from this dealership. I have been dealing with Rich Morton Lincoln Mercury Mazda for oil changes, new tires etc. Never once have I encountered any problem. I always drop it off when its convient for me, and have even gotten a rental car. More

FRANK WAS EXTREMELY FRIENDLY AND VERY EFFICIENT. MY CAR WAS COMPLETED EXACTLY WHEN HE SAID IT WOULD BE COMPLETED. I HAVE RECOMMENDED THIS DEALERSHIP TO FRIENDS AND FAMILY AND SO FAR 2 PEOPLE HAVE BOUGHT N WAS COMPLETED EXACTLY WHEN HE SAID IT WOULD BE COMPLETED. I HAVE RECOMMENDED THIS DEALERSHIP TO FRIENDS AND FAMILY AND SO FAR 2 PEOPLE HAVE BOUGHT NEW CARS FROM RICH MORTON.I WILL CONTINUE DOING BUSINESS WITH RICH MORTONS AND RECOMMENDING THIS DEALERSHIP AND SERVICE DEPARTMENT. More

I can't speak for the Sales dept, but the Services are not acceptable! I have been blown off for the past 3 months by Dennis Elliott - he hasn't returned any of my calls or emails. I needed service befor not acceptable! I have been blown off for the past 3 months by Dennis Elliott - he hasn't returned any of my calls or emails. I needed service before my warrantee expires in August, and he told me he would call me with a date to bring in my car and never contacted me. I had to contact him again and he still hasn't gotten back to me. I am highly disappointed and believe he should not be working there - he has made a bad reputation for the entire dealership. More

Won't be going back here to service my Mazda. Went in for oil change ($15 with coupon) and I thought my battery was dieing. They informed me I needed a new battery, to which I said "OK". When I go to p for oil change ($15 with coupon) and I thought my battery was dieing. They informed me I needed a new battery, to which I said "OK". When I go to pay they say my bill is $240! So that's $15 for oil change and $225 for a Battery?!?! They tell me they charge $30 to install (what?!?!) and $30 to diagnosis it (Umm, I already told you I needed it) and then the rest was just for the battery. I could have gone to Autozone and had all of that done for FREE and bought an Optima red top for less. A complete rip-off. More

They will rip you off. They have a friendly staff, but dont mistake it for trust. they will find a way to take money from you in any way they can. Dennis Elliot has charged me for services that were cover dont mistake it for trust. they will find a way to take money from you in any way they can. Dennis Elliot has charged me for services that were covered by the warranty. I received charges six months laer, and he wont return a phone call. lowsy customer service, and poor service department management. i would not recommend this dealership to my worst enemy. If i was looking for a car i highly recommend you stay away from this place. More

Dennis Elliot realized their was a controversy with a third party organization in which they recommended and made every effort to help fix the problem. The organization will ensure that all business done third party organization in which they recommended and made every effort to help fix the problem. The organization will ensure that all business done with them will be considered high priority and only the highest of quality. I would highly recommend this organization because they take care of the customer and ensure every issue is handled promptly. More