Rich Morton Mazda - Service Center

Excellent and friendly service department! Convenient appointment times and comfortable waiting room. In for oil change and recall but was alerted to dangerous situation with my tires. I had thought I appointment times and comfortable waiting room. In for oil change and recall but was alerted to dangerous situation with my tires. I had thought I had felt the car slipping as of late. Took a little longer, but drove out with 4 new tires - saved me a trip. More

I was promptly greeted. Both Gary and the cashier were friendly and professional. My overall experience with this, as well as with our other service visits, have all been very positive. I would definite friendly and professional. My overall experience with this, as well as with our other service visits, have all been very positive. I would definitely recommend this dealer for any service needs. More

The car died and had to be towed in ,I was able to be seen that same day car was fixed and return very next day Frank was greatI would return as will I tell others how great Frank is Because when I calle seen that same day car was fixed and return very next day Frank was greatI would return as will I tell others how great Frank is Because when I called He took the time to get all my information and explain everything I needed to do in order to drop off the car and about when he would be calling me with the results he even made sure to get my phone numbers where I could be reached More

My experience with Rich Morton Lincoln Mercury has never been anything but excellant. They great you as soon as you enter the building and the customer service is always friendly. I have had my care servi been anything but excellant. They great you as soon as you enter the building and the customer service is always friendly. I have had my care serviced there a few times and had never had a bad experience. I brought my car in this week, they provided me a loaner car and had my car fixed the nexted day. I didn't like the price, but who does want to pay a lot for car repairs. I would highly recommend this service station to a friend. More

I made an appointment online for a 5000 mile service and check-up. The whole online process was fast and easy. I checked in the day of, they took some information from me and went to work. When my car was f check-up. The whole online process was fast and easy. I checked in the day of, they took some information from me and went to work. When my car was finished I was told that I was signed up for a service program which would save me $$, which I greatly appreciated since I would definitely be coming back for all of my service needs. All in all, it was quick and easy. I would definitely recommend Rich Morton Mazda to friends. More

Visited Rich Morton Pasadena Service Dept. for correction of 2 year problem with wife's 2008 Mercury Mariner. Thanks to efforts of Dennis Elliot, Frank Titus and others, the service Dept. was able to identi of 2 year problem with wife's 2008 Mercury Mariner. Thanks to efforts of Dennis Elliot, Frank Titus and others, the service Dept. was able to identify an unusual condition and make the necessary changes in parts and chassis set-up. During 3 years of maintenance visits,we have found the service to be prompt, friendly and courteous. More

I received outstanding service when I took my Lincoln Navagator in to be serviced on October 21, 2010. The service consultant was knowledgeable about the service needs of vehicle. I was given an honest e Navagator in to be serviced on October 21, 2010. The service consultant was knowledgeable about the service needs of vehicle. I was given an honest estimate and apprisal of cost. All of the servce eas performed in a timely and efficient manner I rated great because the servce ia always consistently great. Phillip Butts More

Prompt notification of factory defect and prompt repair. The service department knows me on a first name basis and has been pleasant and forward in the service of my vehicle. They are very responsive to que The service department knows me on a first name basis and has been pleasant and forward in the service of my vehicle. They are very responsive to questions concerning the repairs and are more than accomodating when arranging payment. More

my wife and i have repeatedly taken our mazdas in for service and they have done everything we asked even going above and beyond. one time they informed us we did not require some repairs that we were t service and they have done everything we asked even going above and beyond. one time they informed us we did not require some repairs that we were told about at another location, which saved us a couple hundred dollars. thier work is fast and they are always willing to help us on short notice More

Good experience overall. I purchased my mazda here in 2006 & have bring bringing it back for service ever since. Service might be expensive everywhere but I still get sticker shock everytime I take my ca 2006 & have bring bringing it back for service ever since. Service might be expensive everywhere but I still get sticker shock everytime I take my car in for service. All services are explained in detail before paymen. More