
Rich Morton Mazda
Pasadena, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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E Price scam / Bait and Switch Attempted an internet E Price bait and switch on me today. I had purchased two vehicles there in the past, but I'll never go back after today's experi Attempted an internet E Price bait and switch on me today. I had purchased two vehicles there in the past, but I'll never go back after today's experience. I filled out a form on their website that promised me a locked in E Price in a Mazda 6 at $25,363 - When we got to crunching the numbers it went up to 30K and it was explained to me that I didn't qualify for any of the discounts but how could they know... They never asked any questions relevant to that. Regardless, there is no fine print on the site, it said my price was "locked in" I had a screen cap on it and they didn't want to honor their own website. Don't waste your time with Rich Morton. More
Cars listed on website do not exist; Window stickers removed UPDATE: The car they told us is not available OR the one they lie about one by saying that it has preferred trim, still available on their websit UPDATE: The car they told us is not available OR the one they lie about one by saying that it has preferred trim, still available on their website 4 days after... Original review: I saw one review of this place that starts with: "Don't walk run out of this dealership. You can't trust..." believe it is true!! We came looking for a new car. First they advertise the best unbelievable deal in the world. I guess we went for it. We arrived on Saturday. We went to look at the car, got keys. Hm now we saw why it was cheaper. They removed sticker with name and model trim, hopping for uneducated consumer who doesn't know the difference between one trim and another. They were selling base Mazda 3 and advertising it as preferred trim. When we mentioned it to the guy he went and talked to his manager, after half an hour back and forth he come back to us with MSRP value of the same car (with correct trim), so to explain, they increased price by $9000. For previous year model, price at MSRP was in 26.5k and advertising was 17.5k. We got our car that day, from another dealer... Sure we didn't get it to 17.5, but it was no were close to what they were offering. All other dealers were advertising theirs cars right under 20k. And all of them were ready to honor their claims.. What Rich Morton Mazda is doing is not legal. They're simply cheating, selling you cheaper model so you would think you got great deal. I am sure that during last minute when they give you paper to sign they will put correct model so you would not be able to sue them later. Mazda made it easy, there no abbreviation on the back of the car, like SE, LE, XLE or something like that. All Mazda car of the same model don't have an indication of the trim level at the back of the car. Only VIN number can tell you real trim level. My advice, avoid this dealership, don't even come close, you will be cheated on one way or another. AVOID, AVOID, AVOID!!! More
Amazing team and excellent service! Absolutely loved how quick and easy the buying process was. Thanks so much to Shan & Lenny for a great deal!! quick and easy the buying process was. Thanks so much to Shan & Lenny for a great deal!! More
Nice experience, I was impressed with them I was impressed with the entire staff at Rich Morton today. As some reviews noted, the buying experience was a bit slower than expected, but the reas I was impressed with the entire staff at Rich Morton today. As some reviews noted, the buying experience was a bit slower than expected, but the reason was that they were taking care of all the payoff/credit/paperwork without me actually sitting there watching them. Instead I was able to chill out in the lounge and watch a movie. I came in pretty much knowing exactly what I wanted and what dollar values I was expecting for everything, and Rich Morton nailed it. I did miss out on an offer I was expecting to take advantage of (by a day!), but they took the time to show me the formal Mazda paperwork indicating the effective dates and explain how the incentives work, which I really appreciated. Sales and finance staff were courteous, professional, and laughed at my stupid jokes all day (+1 point there). I like the location as well, my previous Mazda came from a dealer that was/is impossible to get in and out of, Rich Morton's lot is both accessible and tidy. New customer, and so far so good. Recommend! More
Great Help Ginger who works in Finance was a great help when I was buying my car. She helped me get a loan that I was able to afford the monthly payments for an Ginger who works in Finance was a great help when I was buying my car. She helped me get a loan that I was able to afford the monthly payments for and was just very speedy when doing all the paper work so I did not need to stay for a long time filling out lots stuff. She also helped me in service when my car needed to to be repaired and was able to get me a loaner car in a timely manner. I appreciated all her help. More
I went to Mazda here at this location and Drew help me this Guy IS THE MOST HONEST PERSON HE WAS SO CARING AND UNDERSTANDING WITH WHAT I WAS LOOKING FOR!! EXCELLENT CUSTOMER SERVICE HE NEEDS TO GET PAID M this Guy IS THE MOST HONEST PERSON HE WAS SO CARING AND UNDERSTANDING WITH WHAT I WAS LOOKING FOR!! EXCELLENT CUSTOMER SERVICE HE NEEDS TO GET PAID MORE🤩🤩🥰 TONI P. More
Good Experence I recently bought a Certified Mazda from Bill G. and Emad. They both were very nice and we able to get me a good deal on the car I wanted and with a I recently bought a Certified Mazda from Bill G. and Emad. They both were very nice and we able to get me a good deal on the car I wanted and with a price I could pay. More
Dont walk run out of this dealership. You can't trust anyone there not even the owner. Was given a price for my trade in that was not honored. Then given a price for used vehicle that was not honored. Bo anyone there not even the owner. Was given a price for my trade in that was not honored. Then given a price for used vehicle that was not honored. Both prices were given to me directly by the owner. You can not trust anyone here More
Great experience We purchased a new vehicle here and can happily recommend this dealership. We had a positive experience purchasing a new vehicle from Bill. He was cou We purchased a new vehicle here and can happily recommend this dealership. We had a positive experience purchasing a new vehicle from Bill. He was courteous, professional and was willing to work with us to help us find something that fit our needs. We would definitely do business there again. More
The worst dealership ( rating 0) Don’t believe any ads from this dealership and always look for the blue book value of a vehicle. It is nothing but a scam and lies. You can’t choose Don’t believe any ads from this dealership and always look for the blue book value of a vehicle. It is nothing but a scam and lies. You can’t choose a employee because they lie about who works there. Can’t rate them because they get no star at all More