Rich Morton Mazda

Nice experience, I was impressed with them I was impressed with the entire staff at Rich Morton today. As some reviews noted, the buying experience was a bit slower than expected, but the reas I was impressed with the entire staff at Rich Morton today. As some reviews noted, the buying experience was a bit slower than expected, but the reason was that they were taking care of all the payoff/credit/paperwork without me actually sitting there watching them. Instead I was able to chill out in the lounge and watch a movie. I came in pretty much knowing exactly what I wanted and what dollar values I was expecting for everything, and Rich Morton nailed it. I did miss out on an offer I was expecting to take advantage of (by a day!), but they took the time to show me the formal Mazda paperwork indicating the effective dates and explain how the incentives work, which I really appreciated. Sales and finance staff were courteous, professional, and laughed at my stupid jokes all day (+1 point there). I like the location as well, my previous Mazda came from a dealer that was/is impossible to get in and out of, Rich Morton's lot is both accessible and tidy. New customer, and so far so good. Recommend! More

Great Help Ginger who works in Finance was a great help when I was buying my car. She helped me get a loan that I was able to afford the monthly payments for an Ginger who works in Finance was a great help when I was buying my car. She helped me get a loan that I was able to afford the monthly payments for and was just very speedy when doing all the paper work so I did not need to stay for a long time filling out lots stuff. She also helped me in service when my car needed to to be repaired and was able to get me a loaner car in a timely manner. I appreciated all her help. More

I went to Mazda here at this location and Drew help me this Guy IS THE MOST HONEST PERSON HE WAS SO CARING AND UNDERSTANDING WITH WHAT I WAS LOOKING FOR!! EXCELLENT CUSTOMER SERVICE HE NEEDS TO GET PAID M this Guy IS THE MOST HONEST PERSON HE WAS SO CARING AND UNDERSTANDING WITH WHAT I WAS LOOKING FOR!! EXCELLENT CUSTOMER SERVICE HE NEEDS TO GET PAID MORE🤩🤩🥰 TONI P. More

Good Experence I recently bought a Certified Mazda from Bill G. and Emad. They both were very nice and we able to get me a good deal on the car I wanted and with a I recently bought a Certified Mazda from Bill G. and Emad. They both were very nice and we able to get me a good deal on the car I wanted and with a price I could pay. More

Dont walk run out of this dealership. You can't trust anyone there not even the owner. Was given a price for my trade in that was not honored. Then given a price for used vehicle that was not honored. Bo anyone there not even the owner. Was given a price for my trade in that was not honored. Then given a price for used vehicle that was not honored. Both prices were given to me directly by the owner. You can not trust anyone here More

Great experience We purchased a new vehicle here and can happily recommend this dealership. We had a positive experience purchasing a new vehicle from Bill. He was cou We purchased a new vehicle here and can happily recommend this dealership. We had a positive experience purchasing a new vehicle from Bill. He was courteous, professional and was willing to work with us to help us find something that fit our needs. We would definitely do business there again. More

The worst dealership ( rating 0) Don’t believe any ads from this dealership and always look for the blue book value of a vehicle. It is nothing but a scam and lies. You can’t choose Don’t believe any ads from this dealership and always look for the blue book value of a vehicle. It is nothing but a scam and lies. You can’t choose a employee because they lie about who works there. Can’t rate them because they get no star at all More

Bill Readling is amazing This was my first time buying a car, and Bill made me feel like I was not being taken advantage of. Bill was very hospitable and his customer service This was my first time buying a car, and Bill made me feel like I was not being taken advantage of. Bill was very hospitable and his customer service was EXCELLENT. He listened to what I wanted, and he worked with me to get the best price possible, not only for new (used) car, but also for my trade-in. Bill understood that I needed a reliable salesman and he was very straightforward with me about everything in the whole process. I HIGHLY recommend Bill. I had asked for a new windshield for the car I was buying as there were some scratches on it, and Bill included the new windshield in the price of the vehicle I was buying-- the price did not change. Along with the windshield, Bill made sure my car was super well-taken-care-of and had the car cleaned for me each time it was at the dealership. Bill's customer service is above all else. Ehmad was the manager that Bill spoke with regarding my trade-in and my financing, and he did an outstanding job finding me a lower interest rate for financing than my bank did. I really appreciated all of Ehmad's hard work. Lastly, Ginger helped me understand my financing and sign the papers-- she went out of her way to double check with me that I was signing papers that I had agreed to, and when I misunderstood something, she was intent of making sure I found out the right answer. Overall, Rich Morton Mazda made my first car buying experience great, and I will be back in the future, for sure. More

Salesperson, Bill Readling, was wonderful to work with. Bill Readling made the process quick and painless. He listened to what I wanted and followed through. Once he got gas in the car, the rest of the pro Bill Readling made the process quick and painless. He listened to what I wanted and followed through. Once he got gas in the car, the rest of the process went very smoothly! I would recommend him. More

I drove 200 miles and could not test drive a car I called the dealership at 9 AM in the morning and specifically arranged to test drive a used classic car. I told them I was driving 100 miles in one I called the dealership at 9 AM in the morning and specifically arranged to test drive a used classic car. I told them I was driving 100 miles in one direction to get to them. I had 10 text messages with the salesman during my travels to the dealership. Upon arrival I found out that the car would not start and could not be worked on and so I could not test drive the car even though I have been told I would be able to test drive the car. I drove 200 miles total and wasted five hours of my day to not be able to test drive a car even though the dealership knew six hours in advance that I was coming and exactly which car I wanted to test drive. It was incredibly disappointing and no one seem to care. Very surprising way to treat a customer they where trying to get to spend $50,000 on a 40 year old car. More