Rich Morton Mazda | Page 24

My experience with Rich Morton Lincoln Mercury has never been anything but excellant. They great you as soon as you enter the building and the customer service is always friendly. I have had my care servi been anything but excellant. They great you as soon as you enter the building and the customer service is always friendly. I have had my care serviced there a few times and had never had a bad experience. I brought my car in this week, they provided me a loaner car and had my car fixed the nexted day. I didn't like the price, but who does want to pay a lot for car repairs. I would highly recommend this service station to a friend. More

Visited Rich Morton Pasadena Service Dept. for correction of 2 year problem with wife's 2008 Mercury Mariner. Thanks to efforts of Dennis Elliot, Frank Titus and others, the service Dept. was able to identi of 2 year problem with wife's 2008 Mercury Mariner. Thanks to efforts of Dennis Elliot, Frank Titus and others, the service Dept. was able to identify an unusual condition and make the necessary changes in parts and chassis set-up. During 3 years of maintenance visits,we have found the service to be prompt, friendly and courteous. More

I made an appointment online for a 5000 mile service and check-up. The whole online process was fast and easy. I checked in the day of, they took some information from me and went to work. When my car was f check-up. The whole online process was fast and easy. I checked in the day of, they took some information from me and went to work. When my car was finished I was told that I was signed up for a service program which would save me $$, which I greatly appreciated since I would definitely be coming back for all of my service needs. All in all, it was quick and easy. I would definitely recommend Rich Morton Mazda to friends. More

Dexter Dawson was wonderful to work with. The Mazda3 that I purchased from him is my first car. Rich Morton Mazda was the first dealership I looked at and I discussed what I was looking for with Dexter. Afte I purchased from him is my first car. Rich Morton Mazda was the first dealership I looked at and I discussed what I was looking for with Dexter. After, I looked around at several other dealerships and at a variety of different makes of cars, but knew that I wanted to go back to Dexter. He was not pushy at all - only helpful and friendly, which I greatly appreciated. He knew all the answers to my questions and got the exact car that I wanted even though they had to transfer it from another dealership. I would recommend this dealership to anyone and definitely tell them to ask for Dexter Dawson. My parents were with me and also thought Dexter and the dealership were both great. More

I received outstanding service when I took my Lincoln Navagator in to be serviced on October 21, 2010. The service consultant was knowledgeable about the service needs of vehicle. I was given an honest e Navagator in to be serviced on October 21, 2010. The service consultant was knowledgeable about the service needs of vehicle. I was given an honest estimate and apprisal of cost. All of the servce eas performed in a timely and efficient manner I rated great because the servce ia always consistently great. Phillip Butts More

Prompt notification of factory defect and prompt repair. The service department knows me on a first name basis and has been pleasant and forward in the service of my vehicle. They are very responsive to que The service department knows me on a first name basis and has been pleasant and forward in the service of my vehicle. They are very responsive to questions concerning the repairs and are more than accomodating when arranging payment. More

my wife and i have repeatedly taken our mazdas in for service and they have done everything we asked even going above and beyond. one time they informed us we did not require some repairs that we were t service and they have done everything we asked even going above and beyond. one time they informed us we did not require some repairs that we were told about at another location, which saved us a couple hundred dollars. thier work is fast and they are always willing to help us on short notice More

Good experience overall. I purchased my mazda here in 2006 & have bring bringing it back for service ever since. Service might be expensive everywhere but I still get sticker shock everytime I take my ca 2006 & have bring bringing it back for service ever since. Service might be expensive everywhere but I still get sticker shock everytime I take my car in for service. All services are explained in detail before paymen. More

I bought my mazda 3 in 2007 from this dealership. I have I bought my mazda 3 in 2007 from this dealership. I have been dealing with Rich Morton Lincoln Mercury Mazda for oil changes, new tires etc. Never on I bought my mazda 3 in 2007 from this dealership. I have been dealing with Rich Morton Lincoln Mercury Mazda for oil changes, new tires etc. Never once have I encountered any problem. I always drop it off when its convient for me, and have even gotten a rental car. More

FRANK WAS EXTREMELY FRIENDLY AND VERY EFFICIENT. MY CAR WAS COMPLETED EXACTLY WHEN HE SAID IT WOULD BE COMPLETED. I HAVE RECOMMENDED THIS DEALERSHIP TO FRIENDS AND FAMILY AND SO FAR 2 PEOPLE HAVE BOUGHT N WAS COMPLETED EXACTLY WHEN HE SAID IT WOULD BE COMPLETED. I HAVE RECOMMENDED THIS DEALERSHIP TO FRIENDS AND FAMILY AND SO FAR 2 PEOPLE HAVE BOUGHT NEW CARS FROM RICH MORTON.I WILL CONTINUE DOING BUSINESS WITH RICH MORTONS AND RECOMMENDING THIS DEALERSHIP AND SERVICE DEPARTMENT. More