
Rich Morton Mazda
Pasadena, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 251 reviews
Mr. Dawson was very helpful and courteous and I would highly recommend him to anyone buying a vehicle. We have bought vehicles from him before and whenever we are in need of a new vehicle we contact him. highly recommend him to anyone buying a vehicle. We have bought vehicles from him before and whenever we are in need of a new vehicle we contact him. The whole dealership is very helpful and ready to do whatever they can to meet your every need. I would never buy another vehicle anywhere but Rich Morton Lincoln Mercury. Thank You!! More
Reason for Visit: Sales (used cars) I recommend this Reason for Visit: Sales (used cars) I recommend this dealer: Yes Over time I have bought several Grand Marquis and a Lincoln from Mr.Dexter Daws Reason for Visit: Sales (used cars) I recommend this dealer: Yes Over time I have bought several Grand Marquis and a Lincoln from Mr.Dexter Dawson. The reasons for my continuing to purchase vehicles from this dealership is based upon my dealing with Mr.Dawson. Granted I wanted a Grand Marquis for my wife and a Lincoln for myself which I could have purchased from other dealerships. I must state that after buying our first Marquis from Mr. Dawson, I knew that all our future purchases would be with Mr. Dawson at this dealership. Because of his honest way of dealing with folks and knowledge of the automobiles, I have sent several friends that have purchased cars from Mr. Dawson. These folks have thanked me and said it was a pleasure buying cars from him at this dealership. My friends and I will continue to do business with this dealership. More
Going to Rich Morton was a wonderful experience for me. I have owned only two cars in my lifetime so far and they have both been Mazda's. I went to Rich Morton to trade in my used car as well as to buy a Maz have owned only two cars in my lifetime so far and they have both been Mazda's. I went to Rich Morton to trade in my used car as well as to buy a Mazda 5. I spoke to Jim on the phone and he was very nice and welcoming and when I went to the dealership I met with Steve Rittmeyer. He was,very friendly, warm, welcoming and very attentive to all my needs. I loved the fact that I was not rushed and I was allowed to make my decisions without feeling like I was being forced to do so. He was very patient with what my most important need was which was getting a car that was within my budget. One of the best traits for me in working with Steve was Integrity, which is very rear in general in the world today. I bought my car for what I was promised, they kept their word and that to me is priceless. Steve was very honest with me, going through all the details of my new car with me. Since I bought my car, Steve has checked on my car a few times to make sure all is well. I also got a thank you card from him, which is unique in itself and being in the service industry myself, I take note of people going an extra mile for their customers. That shows me that it's not just about selling a car to the customer and be rid of them it's also about making sure the customer as a person is o.k with their purchases. I have been driving my car for a few weeks and I love it and I am really honored to have bought my car from Rich Morton with the help of Steve, I am looking forward to going back there for my oil change and all my service's for my car. Kudos to Rich Morton. I would be going back there to buy my next car in a few years. Getting my Mazda 5 from them has helped to seal my commitment to Mazda! Thank you Rich Morton, Thank you Jim and most of all Thank you Steve! More
I had been driving a mini van that I loved but it was starting to cost me too much money to repair, so I decided to purchase a replacement vehicle. I was very scared of the prospect of going through the starting to cost me too much money to repair, so I decided to purchase a replacement vehicle. I was very scared of the prospect of going through the car buying experience since I hadn't done so in quite a few years. My salesperson was Artie Madore, and he couldn't have been any nicer or more helpful. Artie was very friendly and informative. The sale was handles speedily and efficiently. I will definately recommend Rich Morton and Artie Madore to my friends and family. More
Artie did a great job helping me to replace my totalled 2006 Jeep Commander Limited. Geico performed a nationwide product search and low and behold the near clone of my Jeep was located at Rich Morton Linc 2006 Jeep Commander Limited. Geico performed a nationwide product search and low and behold the near clone of my Jeep was located at Rich Morton Lincoln Mercury/Mazda. I called the dealer and Artie Madore answered. This was to become the beginning of a great relationship and purchase experience. More
Artie was very knowledgable and helpful. The vehicle had needed to be detailed before delivery and he went out of his way to make it happen. The buying of a vehicle can be very stressful and Artie was perso needed to be detailed before delivery and he went out of his way to make it happen. The buying of a vehicle can be very stressful and Artie was personable and attempted to ease the stress. i would have no problem dealing with him again if i should need anouther vehicle. More
I gave these scores because I have always received great customer service from Frank. The prices were reasonable as well when I get my oil change and basic service such as breaks etc. Also, when I needed t customer service from Frank. The prices were reasonable as well when I get my oil change and basic service such as breaks etc. Also, when I needed to leave my car at the shop for 3 days, they provided me with a rental at no cost! I've always been able to get an oil change appointment as well. More
Extremely friendly and knowledgable about the product.Even though he was selling us a used vehicle, we were treated like royalty. My husband and I are very pleased and would recommend his servic product.Even though he was selling us a used vehicle, we were treated like royalty. My husband and I are very pleased and would recommend his services and that of the dealership to anybody. The Financial Dept was helpful also in providing information about a service warranty. More
I came in with a scrape on my Lincoln actually thinking I needed to get some work done. I was greeted at the door, asked to come in and sit down and the Gentleman went out to look at my car. He buffed the needed to get some work done. I was greeted at the door, asked to come in and sit down and the Gentleman went out to look at my car. He buffed the scrape out in less than five minutes and you can't see it was ever there. I am very impressed with the service and how efficient the personnel are. I can't say enough about this shop. Terrific service. You should know that this is the second time I have had the pleasure of dealing with the body shop and for the same reason. As was the case the first time I was treated with respect and friendliness. The Gentleman I dealt with as well as the other man in the shop were very kind. Greatest service I have ever had and in keeping with the other services I have had at Rich Morton. I have been and am still highly recommending this dealership and bodyshop to friends and others alike. My sincere THANK YOU. More
Salesman was very informative. He explained the history of the vechical I was going to purchase. Have taken the truck in for an oil change and tire check up. Service was very well done and I was given up of the vechical I was going to purchase. Have taken the truck in for an oil change and tire check up. Service was very well done and I was given up to date information on the condition of the truck. More