Rich Morton Mazda
Pasadena, MD
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We needed a reliable car for an affordable price. The salesman listened to what we needed and what we could afford and helped us find a car that worked for us. We were a tough case to finance, but they w salesman listened to what we needed and what we could afford and helped us find a car that worked for us. We were a tough case to finance, but they were able to find a lender to work with us and made it happen. We will use this dealer time and time again. More
Artie was great to work with before, during and after the purchase of my new (to me) truck. My first trip to the dealer was on my own and Artie understood right away that I wouldn't be buying without the app purchase of my new (to me) truck. My first trip to the dealer was on my own and Artie understood right away that I wouldn't be buying without the approval of my better half. Artie's friendly manner made the overall experience smooth and easy. More
I took my car into the body shop for front end repairs. As you could imagine I was very upset but was instantly put at ease after talking to the staff. They were very friendly and the car looks better than As you could imagine I was very upset but was instantly put at ease after talking to the staff. They were very friendly and the car looks better than ever. It was even ready ahead of schedule during a busy holiday week. They were very patient and explained the entire process. I would use them again but hopefully I won't need to. More
My husband and I came into Rich Morton after going to 4 different dealers in the past month. We were looking to purchase a new vehicle for myself. All the other dealers were rude and you could tell that t different dealers in the past month. We were looking to purchase a new vehicle for myself. All the other dealers were rude and you could tell that they were just there to make a deal. After hours at each dealer and them making us promises they didn't keep we were going to give up. My husband found the Mazada 6 on the internet and we were just going to "take a look". The mintue Artie Madore walked up he was very pleasurable. Artie by far was the most courtous, trustful, nicest geniue salesmen we've delt with. Artie walked us through the whole buying process step by step and not once did he make us feel pressured to buy or make us feel that he was just there to "make a deal". He took his time and explained things to us and always made us feel comfortable. During the whole process of waiting and discussing "numbers" with he patiently went through each thing with us and never once seemed irritated. We are very very happy with the service we had at your dealership and we will def. refer all our family and friends to you. If all your salesmen are as nice and couteous as Artie your company will be around for a very long time. The next car we buy will prob. be from your dealer due to the great customer service we recieved from Artie. Thank you, Lisa & Rob Wehberg More
My wife and I came into Rich Morton to look at Navigators as they were closing. Mr. Dawson approached us in an extremely friendly manner and gave us every courtesy without even mentioning they were closed. H as they were closing. Mr. Dawson approached us in an extremely friendly manner and gave us every courtesy without even mentioning they were closed. He stayed with us as long as we needed to ask many questions and he volunteered to find the exact car we were looking for. He followed up with us the next day, and we came back to purchase a new Navigator from him. All personnel including Doug Morton were very pleasant and efficient to work with. This was the second car we have purchased from Rich Morton. Thanks Dexter and Doug!! More
For whatever reason, my appointment was not in the computer when I arrived to drop off my mazda 3 for power steering recall. I was not very happy with that but Gary took my car anyhow, got the parts, computer when I arrived to drop off my mazda 3 for power steering recall. I was not very happy with that but Gary took my car anyhow, got the parts, and I picked up my completed car in record time. Very good customer service. Completely exceeded expectations. More
Going to Rich Morton was a wonderful experience for me. I have owned only two cars in my lifetime so far and they have both been Mazda's. I went to Rich Morton to trade in my used car as well as to buy a Maz have owned only two cars in my lifetime so far and they have both been Mazda's. I went to Rich Morton to trade in my used car as well as to buy a Mazda 5. I spoke to Jim on the phone and he was very nice and welcoming and when I went to the dealership I met with Steve Rittmeyer. He was,very friendly, warm, welcoming and very attentive to all my needs. I loved the fact that I was not rushed and I was allowed to make my decisions without feeling like I was being forced to do so. He was very patient with what my most important need was which was getting a car that was within my budget. One of the best traits for me in working with Steve was Integrity, which is very rear in general in the world today. I bought my car for what I was promised, they kept their word and that to me is priceless. Steve was very honest with me, going through all the details of my new car with me. Since I bought my car, Steve has checked on my car a few times to make sure all is well. I also got a thank you card from him, which is unique in itself and being in the service industry myself, I take note of people going an extra mile for their customers. That shows me that it's not just about selling a car to the customer and be rid of them it's also about making sure the customer as a person is o.k with their purchases. I have been driving my car for a few weeks and I love it and I am really honored to have bought my car from Rich Morton with the help of Steve, I am looking forward to going back there for my oil change and all my service's for my car. Kudos to Rich Morton. I would be going back there to buy my next car in a few years. Getting my Mazda 5 from them has helped to seal my commitment to Mazda! Thank you Rich Morton, Thank you Jim and most of all Thank you Steve! More
Mr. Dawson was very helpful and courteous and I would highly recommend him to anyone buying a vehicle. We have bought vehicles from him before and whenever we are in need of a new vehicle we contact him. highly recommend him to anyone buying a vehicle. We have bought vehicles from him before and whenever we are in need of a new vehicle we contact him. The whole dealership is very helpful and ready to do whatever they can to meet your every need. I would never buy another vehicle anywhere but Rich Morton Lincoln Mercury. Thank You!! More
I had been driving a mini van that I loved but it was starting to cost me too much money to repair, so I decided to purchase a replacement vehicle. I was very scared of the prospect of going through the starting to cost me too much money to repair, so I decided to purchase a replacement vehicle. I was very scared of the prospect of going through the car buying experience since I hadn't done so in quite a few years. My salesperson was Artie Madore, and he couldn't have been any nicer or more helpful. Artie was very friendly and informative. The sale was handles speedily and efficiently. I will definately recommend Rich Morton and Artie Madore to my friends and family. More
Reason for Visit: Sales (used cars) I recommend this Reason for Visit: Sales (used cars) I recommend this dealer: Yes Over time I have bought several Grand Marquis and a Lincoln from Mr.Dexter Daws Reason for Visit: Sales (used cars) I recommend this dealer: Yes Over time I have bought several Grand Marquis and a Lincoln from Mr.Dexter Dawson. The reasons for my continuing to purchase vehicles from this dealership is based upon my dealing with Mr.Dawson. Granted I wanted a Grand Marquis for my wife and a Lincoln for myself which I could have purchased from other dealerships. I must state that after buying our first Marquis from Mr. Dawson, I knew that all our future purchases would be with Mr. Dawson at this dealership. Because of his honest way of dealing with folks and knowledge of the automobiles, I have sent several friends that have purchased cars from Mr. Dawson. These folks have thanked me and said it was a pleasure buying cars from him at this dealership. My friends and I will continue to do business with this dealership. More