Rich Morton Mazda

I bought two cars in the span of two weeks, one from Rich Morton Mazda and the other from Annapolis BMW. I must say that the overall service and experience at Rich Morton was exceptional and head and shoulde Morton Mazda and the other from Annapolis BMW. I must say that the overall service and experience at Rich Morton was exceptional and head and shoulders above the BMW purchase experience. I will look to purchase my next car from Rich Morton based on this experience. Artie was very good and did all that was expectecd. Terry Wyer More

Dexter is a very friendly and experienced salesperson.I purchased my vehicle this past weekend from this dealership. I walked in and asked for Dexter because my father had purchased vehicles from him in th purchased my vehicle this past weekend from this dealership. I walked in and asked for Dexter because my father had purchased vehicles from him in the past also, he had already left for the day but the store manager called him and asked if he wanted to come back for his customer, and he came right down to the dealership not knowing exactly who I was. It was very thoughtful of him to do so. He listened to all my requests and worked very closely with me during this time. He also answered all the questions I had about this vehicle, and if he did not know the answer off the top if his head he made sure he got us an answer.Dexter is not a pushy salesperson and thats what made my purchase so easy and my time there pleasant, he will work with you and get you the vehicle and numbers you want!He is a peoples person! I got the vehicle for a great deal and the best part, I was not there waiting for hours on end. I would definitley recommend this dealership for others and for any other purchases I might want in the future. More

I bought my 2004 Mazda 3 from Rich Morton Lincoln Mecury Mazda and Frank is one of the reason I have never taken my car anywhere else for work. I trust and value his opinion mainly due to his extensive know Mazda and Frank is one of the reason I have never taken my car anywhere else for work. I trust and value his opinion mainly due to his extensive knowledge, expertise and great customer service skills. More

This is the fourth vehicle I have purchased from Art Madore. I'm sure my next purchase will be from Art Madore also. He has always gone out of his way to meet the needs of our family and provided qual Madore. I'm sure my next purchase will be from Art Madore also. He has always gone out of his way to meet the needs of our family and provided quality vehicles and outstanding customer service to us. More

We had a very good experience at this dealer. We got the car we were looking for without any hassle, and the sales person was very friendly and accommodating. Overall, it was a very positive experience. We car we were looking for without any hassle, and the sales person was very friendly and accommodating. Overall, it was a very positive experience. We would consider buying our next vehicle from this dealership. More

Art Madore was our Salesman. He was very courteous and Art Madore was our Salesman. He was very courteous and did not pressure us. He kept working with us till we had a deal that was suitable for us and Art Madore was our Salesman. He was very courteous and did not pressure us. He kept working with us till we had a deal that was suitable for us and the dealership. When we would hesitate about our decision he would go somewhere and let us discuss the situation. We have purchased a feww cars before and we feel this was the best experience we have had buying a car. Art has also followed up to make sure everything was going okay. More

Highest quality of work and extremely helpful. When I Highest quality of work and extremely helpful. When I brought my car in, the hood really needed to be repainted -- after first "UN-oainting" what wa Highest quality of work and extremely helpful. When I brought my car in, the hood really needed to be repainted -- after first "UN-oainting" what was originally on it. That was fixed with complete success at Rich Morton. A few months later I was driving at 60 MPH on a highway where a TABLE was laying upside-down in the left lane. Its thin metallic legs, facing upward, weren't visible until too late; my car hit it and spun it around. The damage wasn't severe but there were areas on the surface that were "slopped-up." I brought it to Rich Morton, where that was taken care of. As extra help, above-&-beyond, a rear-view mirror was more firmly secured by adding a dab of some bonding agent. Again, excellent job. SIDE ISSUE OF CONSIDERABLE IMPORTANCE TO ME: Your requirement for registering almost dissuaded me from continuing with this review. I do NOT want to receive eMails from anYwhere as a result of this submission; advertising distractions are UNWELCOME. I just wanted to commend the McClellands (Russell and Dave) for their excellent work -- WITHOUT having my contact information sent anywhere. More

I found the car on Auto Trader dot com and this dealer offered the best price and best shape vehicle that I was looking for. I found a 2005 Toyota Solara convertible that had low miles and the exact colo offered the best price and best shape vehicle that I was looking for. I found a 2005 Toyota Solara convertible that had low miles and the exact color and options I was looking for. Arthur was very responsive and helpful throughout the entire process. I am in NC and this car was in MD and i had to request that Arthur have the car taken to a shop for a pre-purchase inspection and with out hesitation he offered to have the car taken to the shop for me. He also went and got it and took it back to the dealership after the inspection was done. We discussed the price and other concerns and we came to an agreement that I was going to purchase it and fly up for delivery. The car was very clean and my test drive was wonderful. I fell in love the with the car immediately. It was very well cared for and in great shape as promised. The dealership provided financing that was just as good as a deal than any other place I could secure a loan from. The finance manager also provided me an alternate route that allowed me to not travel through the congested area around D.C. What a nice added touch that was. Before I knew it I was on my way top down to NC. The car was delightful and so was the dealership. I highly recommend this dealership and Arthur Madore. Thanks for a great delivery and experience. I am in sales so I am a tough customer and I was very pleased. More

I bought my car at Rich Morton's and received a good deal. A couple of years later my car was hit while parked on the street. Russ took great care of it then. On 9/10/2010 it was hit again. Russ stepped deal. A couple of years later my car was hit while parked on the street. Russ took great care of it then. On 9/10/2010 it was hit again. Russ stepped up and took charge again and handeled everything from the towing to the cleanup when the job was complete. I can't say enough good things about their service.My car looks as good today as it did when it left the parking lot in 2005. More

I bring all three of my vehicles; a 2008 Mazda 6, a 2003 Ford Expedition, and a 2003 VW Passat, to this dealership for repairs and service for very good reasons. Frustrated with poor service at my non-Mazd Ford Expedition, and a 2003 VW Passat, to this dealership for repairs and service for very good reasons. Frustrated with poor service at my non-Mazda dealers' shops, and completely satisfied with Rich Morton's customer service and attitude when buying the Mazda 6, I switched them all over to Rich Morton for routine maintenance and non-routine repairs. The service team is outstanding -- honest, prompt, and skilled -- they have done everything from routine oil changes to tuneups to water pump and window replacements on all three makes/models and the result is always great. The prices are also extremely competitive, and I don't have to worry about hidden charges, "fat fingering" hours required for services, or inflated markup on parts. If these guys did motorcycles I'd bring my Harley here too! I recommend them to anyone who needs a good shop. More