Rich Morton Mazda

I'd previously visited this dealer to have the power-steering pump replaced on my Mazda3 before the recall. The service was great then. After Mazda did the recall I had to return because Mazda cus power-steering pump replaced on my Mazda3 before the recall. The service was great then. After Mazda did the recall I had to return because Mazda customer service (who frustrated me a great deal) told me I needed to return to have the car "inspected" to see if the power-steering pump was in correctly. I talked with Dan at Rich Morton and he was very good at interpreting what Mazda customer service stated incorrectly, replaced the power-steering pump again, and made sure that everything was done to make sure I could get my repayment for the $594 power-steering pump from Mazda. He hooked me up with a loaner vehicle for a few hours so I could still keep my plans for the day and he and his crew were able to complete the recall again and provide me with the paperwork from the previous replacement. Dan and his crew were friendly and professional, and they wanted to make sure that despite my frustrations with Mazda customer service I was still satisfied. I will come back for any other repairs to my car simply because of this event. More

Dexter is a straight-talker, and with 40+ years under his belt, I trust that he knows what he's doing. The first time I visited Rich Morton I was promptly greeted by Dexter and he gave me a couple of options belt, I trust that he knows what he's doing. The first time I visited Rich Morton I was promptly greeted by Dexter and he gave me a couple of options that were in my budget. I did some more looking around but didn't find a better deal, or better customer service anywhere else, so I headed straight back to Rich Morton. Thanks for setting me up with my new ride! More

This dealership is the place to go shopping for cars. I bought a 2010 Navigator from this dealer, and I am happy that when I walked into the show room the person that greeted me, Mr. Steve Rittmeyer is the bought a 2010 Navigator from this dealer, and I am happy that when I walked into the show room the person that greeted me, Mr. Steve Rittmeyer is the most humble car salesman I have encountered in recent years and I have encountered a lot. He listened to my needs, unlike other salesmen that I have encountered before walking into this dealership. This dealership did not have what I was looking for in stock but he make sure he searched around the area until he found my specific need in the state of Ohio. Mr. Rittmeyer has been a very resourceful salesman since I got my new car from this dealership, making and reminding me of my regulally scheduled appointments and making sure that I get a loaner car if need be when he schedule my appointments. In April 2010, when my son was about to purchase a car I looked no further than to take him to Mr. Rittmeyer to help with the purchase of a 2010 Mazda 3, and Mr. Rittmeyer is taking care of my son just the way he does with me. I have recommended a couple of my friends to him, because I know that they are in good hands with Mr. Rittmeyer. More

Dexter is a very friendly and experienced salesperson.I purchased my vehicle this past weekend from this dealership. I walked in and asked for Dexter because my father had purchased vehicles from him in th purchased my vehicle this past weekend from this dealership. I walked in and asked for Dexter because my father had purchased vehicles from him in the past also, he had already left for the day but the store manager called him and asked if he wanted to come back for his customer, and he came right down to the dealership not knowing exactly who I was. It was very thoughtful of him to do so. He listened to all my requests and worked very closely with me during this time. He also answered all the questions I had about this vehicle, and if he did not know the answer off the top if his head he made sure he got us an answer.Dexter is not a pushy salesperson and thats what made my purchase so easy and my time there pleasant, he will work with you and get you the vehicle and numbers you want!He is a peoples person! I got the vehicle for a great deal and the best part, I was not there waiting for hours on end. I would definitley recommend this dealership for others and for any other purchases I might want in the future. More

I have dealt with Mr. Dawson on numerous occasions and found him to be an excellent salesman. He took the time to learn what I was looking for in a vehicle before he suggested anything to me and he was ve found him to be an excellent salesman. He took the time to learn what I was looking for in a vehicle before he suggested anything to me and he was very knowedgeable about the vehicles he was selling which I really like. He followed up with me after my purchase to see if I had any questions and anything he did not know he found out the answer for me promptly! I have recommended him to several of my friends if they are looking for a vehicle. More

I bought my 2004 Mazda 3 from Rich Morton Lincoln Mecury Mazda and Frank is one of the reason I have never taken my car anywhere else for work. I trust and value his opinion mainly due to his extensive know Mazda and Frank is one of the reason I have never taken my car anywhere else for work. I trust and value his opinion mainly due to his extensive knowledge, expertise and great customer service skills. More

I bought two cars in the span of two weeks, one from Rich Morton Mazda and the other from Annapolis BMW. I must say that the overall service and experience at Rich Morton was exceptional and head and shoulde Morton Mazda and the other from Annapolis BMW. I must say that the overall service and experience at Rich Morton was exceptional and head and shoulders above the BMW purchase experience. I will look to purchase my next car from Rich Morton based on this experience. Artie was very good and did all that was expectecd. Terry Wyer More

Art Madore was our Salesman. He was very courteous and Art Madore was our Salesman. He was very courteous and did not pressure us. He kept working with us till we had a deal that was suitable for us and Art Madore was our Salesman. He was very courteous and did not pressure us. He kept working with us till we had a deal that was suitable for us and the dealership. When we would hesitate about our decision he would go somewhere and let us discuss the situation. We have purchased a feww cars before and we feel this was the best experience we have had buying a car. Art has also followed up to make sure everything was going okay. More

We had a very good experience at this dealer. We got the car we were looking for without any hassle, and the sales person was very friendly and accommodating. Overall, it was a very positive experience. We car we were looking for without any hassle, and the sales person was very friendly and accommodating. Overall, it was a very positive experience. We would consider buying our next vehicle from this dealership. More

This is the fourth vehicle I have purchased from Art Madore. I'm sure my next purchase will be from Art Madore also. He has always gone out of his way to meet the needs of our family and provided qual Madore. I'm sure my next purchase will be from Art Madore also. He has always gone out of his way to meet the needs of our family and provided quality vehicles and outstanding customer service to us. More