Rich Morton Mazda

Thank you for fixing my Corvette I bought a used Corvette from Rich Morton Mazda and it did come with a warranty. Richard (the sales person) was an amazing person to deal with. He was I bought a used Corvette from Rich Morton Mazda and it did come with a warranty. Richard (the sales person) was an amazing person to deal with. He was very fast and he made the process of buying and trading-in very convenient. Jimmy (the manager) and John (the financing person) were awesome too. I was treated with respect and they were willing to work with me. I went to the service department twice to fix warranty small issues with the car and they fixed the issues very promptly. Both times Brandon was extremely friendly, kind and polite when I brought my car over there. I submitted a ticket request on Monday night and I got an email response early morning on Tuesday to bring my car over at 9:30 am. They identified to issue very fast and they were able to correct them. I love their waiting lounge, it does have a WI-FI that let me work from there while I was waiting. They may need more power outlets for people who need to recharge their laptop or phone. I am very happy with both the sales process and the service team. Thank you again Rich Morton Mazda team! More

A gr eat place to do business very kind up front and honest Sales force bill and Neal Johnson were a great help I paid Less got more for my trade Then I expect it imagine that honest Sales force bill and Neal Johnson were a great help I paid Less got more for my trade Then I expect it imagine that More

I was referred to Neal Johnson by my friend Jeff Alt, the Used Cart Manager. I had met Mr. Alt in April, 2013, when I purchased a used 2010 Mazda 3 at Rich Morton's Mazda. Although I liked the 2010 Mazda 3 Used Cart Manager. I had met Mr. Alt in April, 2013, when I purchased a used 2010 Mazda 3 at Rich Morton's Mazda. Although I liked the 2010 Mazda 3 very much, I was not happy with the way outside contract salesmen were brought in to clear out the used car inventory at Rich Morton's by offering deals that most customers could not turn down. After i had the car I was pretty satisfied with the deal until I found out the Kelly Blue Book trade-in value was about $12,000 in April, 2013 - almost half of what the salesman sold the Mazda to me!! I believed all the nonsense that the salesman told me, like the Mazda 3 was worth $30,000 new in 2010. The whole thing left me feeling used, but I did not got yo Mr. Alt until I had decided I wanted to buy a new 2014 Mazda 3, and I knew I would get a low trade-in on the 2010 Mazda 3. Mr Alt, when I approached him with the details of the bad experience told me that he would be willing to look into it for me, and since I wanted to buy anew car from Rich Morton, I felt that they could work something out for me. I first met Neal Johnson last night when he called me at home and told me that Jeff Alt had told him the details of my situation, and that he would like to tale over for Mr. Alt and help me. Neal Johnson had a special position at Rich Morton, including investigating situations like mine with other unhappy customers. Mr.Johnson was honest with me when we talked in his office. He told me that he could not really compensate me by adding more value to the 2010 Mazda 3. In fact, because the 2014 models had recently been introduced, the 2010 was worth even less than when I bought it last April. He asked what what I wanted in a new car. I showed him the MSRP of the 2014 Mazda 3 Grand Touring I Series (about $25,000), and I said I expected that I would have to have them order it for me. Mr. Johnson told me that they had a new Mazda 3 on the lot that was the color I wanted, but it had more options (top of the line). I told him that I did not think I could afford that model (MSRP: about $29,000). He asked me if I could buy nit if he sold it to me at dealer cost. He wanted to compensate me in some way for the bad experience in April. After more conversations with Mr. Johnson and his finance officer I saw that we could settle on a deal tat I could handle, so I drove home in the brand new 2014 Mazda 3 with options I had only dreamed of!! I felt very grateful to Neal Johnson for his sincerity and his desire to compensate me for my bad experience. My opinion of the Rich Morton Mazda dealership has greatly increased in the last the days! More

Rich Morton Mazda was the best experience I have had in purchasing a car! Our salesman Ryan was friendly, helpful and right on target for our car needs. He was able to set us up with a Certified Pre-Owne purchasing a car! Our salesman Ryan was friendly, helpful and right on target for our car needs. He was able to set us up with a Certified Pre-Owned car that only had 700 miles on it! and the car comes with a full warranty as if it were a brand new car! The dealership gives us oil changes for the life of the car! Ryan made the transaction smooth and easy. I was able to take possession of the car moving quickly through the finance department as John was friendly, helpful and got us the best interest rate! They gave us a full tank of gas at delivery and the car was clean as ever! I was the owner of a 2008 Saturn Outlook which died at only 87,000 miles. The transmission stopped working. Rich Morton Mazda was the only dealership that was willing to trade my Saturn for my new Mazda 3! We are so grateful to them for helping us out of such a terrible predicament. We could not have been happier that at Rich Morton Mazda. More

It was actually a pleasant experience buying a car from Rich Morton Mazda. Ryan was great and answered all my questions not once did I feel any pressure to buy. His goal was to make the customer happy and Rich Morton Mazda. Ryan was great and answered all my questions not once did I feel any pressure to buy. His goal was to make the customer happy and so far he has succeeded I will recomend Rich Morton Mazda to others. Thank You More

I had a very good experience. Quick, easy, and very reasonable. No issues to report. I love my new car and I had a great experience working the salesman and the staff. Thank you very much for everyt reasonable. No issues to report. I love my new car and I had a great experience working the salesman and the staff. Thank you very much for everything. More

My salesman was wonderful. He was extremely knowledgeable and very polite. I would definitely recommend this dealership as well as salesman Mike McGrath to any of my family and friends interested in purchasi and very polite. I would definitely recommend this dealership as well as salesman Mike McGrath to any of my family and friends interested in purchasing a new or used vehicle. More

Great customer service and follow-up. Kept me posted on progress of repairs, and when I picked u the car, it was showroom perfect! I will return for all service on both cars. progress of repairs, and when I picked u the car, it was showroom perfect! I will return for all service on both cars. More

Todd McIntyre was a pleasure to work with. He was knowledgable, personable and friendly. This is actually the second Mazda I have purchased from Rich Morton. The first lasted forever and it was just knowledgable, personable and friendly. This is actually the second Mazda I have purchased from Rich Morton. The first lasted forever and it was just time to get a new car. Todd helped me to get the best deal possible and made the process real easy and stress free. Thanks to Rich Morton and Todd. More

I had a great overall experience. The process was very easy. Todd an all staff was very patient an helpful, answered all questions that needed to be answered. I love my car an would definitely recommend t easy. Todd an all staff was very patient an helpful, answered all questions that needed to be answered. I love my car an would definitely recommend this dealership! More