Rich Morton Mazda

Easy to work with sales team I purchased a CX-5. The sales person was really interested in working with me and giving me the best deal he could. No pressure to buy either time I v I purchased a CX-5. The sales person was really interested in working with me and giving me the best deal he could. No pressure to buy either time I visited Rich Morton. Made buying a new car an uncomplicated adventure. More

The Service was excellent I purchased a CX-5 From Rich Morton Mazda. There was no pressure to buy, the sales manager and the sales person were well experienced and no pressure I purchased a CX-5 From Rich Morton Mazda. There was no pressure to buy, the sales manager and the sales person were well experienced and no pressure was brought to bear. This was a wonderful experience. More

Great service done on time! This dealership usually does an excellent job and always is on time with service/repairs. They are easy to work with and professional to boot. This dealership usually does an excellent job and always is on time with service/repairs. They are easy to work with and professional to boot. More

On time with their scheduled completion time My dealings with this dealership has been a challenge because of a past warranty issue on a vehicle purchased there. I will say they went out of their My dealings with this dealership has been a challenge because of a past warranty issue on a vehicle purchased there. I will say they went out of their way to obtain a satisfactory result for me. The entire staff there always seem to have the customers best interest in mind. Would I purchase there again? Yes. Would I reccomend this dealership to friends or family? Yes. More

All around great! Purchasing my pre-owned vehicle at Rich Morton was a terrific experience. The dealership is attractive and everyone I spoke to was friendly, and effi Purchasing my pre-owned vehicle at Rich Morton was a terrific experience. The dealership is attractive and everyone I spoke to was friendly, and efficient, and I love the car! More

Michael the reason for my rating Great Service no high pressure sales and the customer is is in the driver seat I would recommend this dealership to anyone. Awesome customer service Great Service no high pressure sales and the customer is is in the driver seat I would recommend this dealership to anyone. Awesome customer service More

Rude and over priced Making the appointment was the only easy part of the service. I arrived on time, but the service person Emily that had helped me for the past few year Making the appointment was the only easy part of the service. I arrived on time, but the service person Emily that had helped me for the past few years was not there (probably no longer with the company). The gentlemen who helped me asked if there were any problems that needed to be addressed during my regularly scheduled appointment. When I answered yes and explained the issue he told me unless it was really obvious there was nothing they could do. How about answering "we will look into that". Instead he treated me like I was a stupid female that didn't know what I was doing. On top of that they said I need a regular simple brake job, they quoted twice as much as anywhere else. When we picked up the car my husband tried to clarify the price and the service rep was rude and just answered "yep that is our price!" and then he made a snide comment about my husband as I was walking out of the door. I purchased my car new from Rich Morton and have had all my service work competed through them, I am also in the market for a new Mazda. I guess I will be looking else where for a mechanic and somewhere new to buy my Mazda More

Excellent people and service I was looking to buy a used Mazda 6. As usual, visited a few dealerships and websites and read reviews. I stop the search when visiting Rich Morton Ma I was looking to buy a used Mazda 6. As usual, visited a few dealerships and websites and read reviews. I stop the search when visiting Rich Morton Mazda, I was attended by Shan Marfani, very nice person, a gentlemen, cero pressure and knew well the story of the car I was looking. After a test drive, plus the security of buying from a reputable dealer, I went ahead with the purchase, after wifes approval of course. Even though I live in Chevy Chase, it was worth the drive to Pasadena MD. They had the best price security combination in my book. What really made the sale was Shan; the morning I drove there was snowing and coming from two 2 other dealers that were kind of pressuring me to go ahead with the purchase, I instinctively back out on those situations... with shan It was easy and direct. I highly recommend the drive there if you are coming from Chevy Chase, Bethesda area. More

Great experience start to finish! Very positive experience from the moment I walked in. I knew what vehicle I was interested in and they had several different configurations available. Very positive experience from the moment I walked in. I knew what vehicle I was interested in and they had several different configurations available. After much thought I had selected my new car. It was painless through the rest of the sale, and finance. Joe was great and would recommend him to family and friends. More

Very Satisfied This was probably the smoothest car buying experience I have had. After doing some research I decided on a Mazda6 and saw that rich morton had my desi This was probably the smoothest car buying experience I have had. After doing some research I decided on a Mazda6 and saw that rich morton had my desired configuration in stock. I put in a request for more information and was contacted by Tyler within 10 minutes. He answered all my questions and even let me run the car past my house to make sure my computer equipment for work fit in the trunk. Negotiations were quick and the process took less than two hours! More