Rich Morton Mazda

Up front and Honest I had a great experience with Ryan Wiegand. This is the second car I've bought from him, and he was always a pleasure to talk with. I felt like I got I had a great experience with Ryan Wiegand. This is the second car I've bought from him, and he was always a pleasure to talk with. I felt like I got a great deal and had zero buyers remorse. More

Positive Buying Experience I had a very pleasant buying experience at Rich Morton Mazda. Matt was knowledgeable and friendly, but never pushy. He let the the car sell itself. I had a very pleasant buying experience at Rich Morton Mazda. Matt was knowledgeable and friendly, but never pushy. He let the the car sell itself. Then he gave me time and space as I weighed the pros and cons of my decision. Ginger was professional, but also very kind and helpful. She made the financing step as easy as possible. I feel that I got very personal service. I look forward to continuing to work with this dealership. More

Amazing These are the most helpful, honest, and friendliest group of people you will ever meet. The customer service is amazing and Emily is a great asset t These are the most helpful, honest, and friendliest group of people you will ever meet. The customer service is amazing and Emily is a great asset to the dealership. More

Great Always have an answer to my questions I ask! Gives me suggestions to figure out the problem with the mirror! Always done in timely matter! Always have an answer to my questions I ask! Gives me suggestions to figure out the problem with the mirror! Always done in timely matter! More

Routine Service Always have had my two Mazda's serviced at this dealer and they have been friendly and competent every time. Will continue to use them. Always have had my two Mazda's serviced at this dealer and they have been friendly and competent every time. Will continue to use them. More

Winter Service I purchased my CX5 at Rich Morton's and I drive out of my way to take it there from Silver Spring for service. I make an appointment and let them kno I purchased my CX5 at Rich Morton's and I drive out of my way to take it there from Silver Spring for service. I make an appointment and let them know I will be waiting for my car. The wait time is always very reasonable and works for me. I can spend time in the lounge watching tv and handling emails, phone calls etc. One thing I had been thinking was service is great here but it sure would be nice if they would run my car through the car wash especially this time with all the road salt on it. Wouldn't you know when I went out to get my car it had been washed and looked brand new. They absolutely exceeded my expectations. More

Bought a new CX-5 Tyler was terrific. He quickly gave me a great price that was much better than Tru Car or what other dealers were offering. He was patient and got me Tyler was terrific. He quickly gave me a great price that was much better than Tru Car or what other dealers were offering. He was patient and got me a solid price on my trade-in as well. He thoroughly knows his business and made sure that I was comfortable with the dealership, the car I bought and the price I paid. There were none of the last-second changes or haggling and I really appreciated that. I tend to be very cynical about the car buying process but I feel like Tyler treated me great and I would 100% buy from him and Rich Morton Mazda again. More

no appointment Great service as usual and without an appointment. As usual everyone was very friendly and helpful. The waiting room was clean as were the lavatories. Great service as usual and without an appointment. As usual everyone was very friendly and helpful. The waiting room was clean as were the lavatories. Plenty of reading material while waiting for my car. More

Incomplete The last two times I visited something was wrong. The first time the technician didn't put my door panel on completely. This time the technician didn' The last two times I visited something was wrong. The first time the technician didn't put my door panel on completely. This time the technician didn't return my wheel lock. I had to take the time out to stop back and get it. This has nothing to do with the service employee Ray. He handled everything well and made sure I was satisfied. More

Recall Review I received a recall from Mazda concerning the GPS distance control on my Mazda 6. It had to be reprogrammed and all went well. Thanks for the wash j I received a recall from Mazda concerning the GPS distance control on my Mazda 6. It had to be reprogrammed and all went well. Thanks for the wash job. More