Rich Morton Mazda
Pasadena, MD
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A+ service! My car is serviced only at Rich Morton. Whether a scheduled appointment or emergency service, I am pleased with the service I receive and the staff My car is serviced only at Rich Morton. Whether a scheduled appointment or emergency service, I am pleased with the service I receive and the staff as well. More
Recall and Oil change Scheduled service for a recall, oil change, and look at my radio as the blue tooth, Aux and USB ports stopped working. Waited 10 days for service in Scheduled service for a recall, oil change, and look at my radio as the blue tooth, Aux and USB ports stopped working. Waited 10 days for service in order to get a loaner car. When the car was dropped a loaner was not available had to wait for 1hr 45 minutes for a rental car which I was charged $45.00 for the insurance. Only to be told that a car I bought less than 90 days ago which was Mazda Pre-Owned certified had "tires that were shot" and the radio was not under warranty. More
Bought a Car from Chris Chris did a great job helping me find the perfect car to fit my needs. He was also very helpful with getting my financing and make the car fit my budg Chris did a great job helping me find the perfect car to fit my needs. He was also very helpful with getting my financing and make the car fit my budget. More
The body shop did a great job Customer service and the body shop manager ( I don't no his name) and Charlie did a outstanding job and I would recommend other people here Customer service and the body shop manager ( I don't no his name) and Charlie did a outstanding job and I would recommend other people here More
Reliable, trustworthy, and friendly service. I have a 2002 Lincoln LS that has been serviced by Rich Morton(RM) since 2010. At that time they were a Lincoln dealership but Lincoln has moved on. I have a 2002 Lincoln LS that has been serviced by Rich Morton(RM) since 2010. At that time they were a Lincoln dealership but Lincoln has moved on. I remained at RM because they retained many of the Lincoln mechanics and their service has always been superb as it has been recently. I would have rated them a 5 star rating, but recently an aftermarket component was used for a repair and it apparently was not compatible. After lengthy troubleshooting and a couple retrurn trips to RM the solution was to obtain the OEM Motorcraft part which corrected the problem . Lesson learned for me is to insist on an OEM component to reduce compatibility/configuration issues. Obtaining the OEM part may delay a turnkey repair and the use some aftermarket parts does have risks. Thank you Dan Reid. He was very helpful during this service and I also thank Jim for the friendly ride to and from home while my Lincoln was in the repair process. More
great service I drop my car off for 30000 miles service on Friday my car was ready in 2 hours. The guys at Rich Morton Mazda did a wonderful job on my 2015 Mazda CX I drop my car off for 30000 miles service on Friday my car was ready in 2 hours. The guys at Rich Morton Mazda did a wonderful job on my 2015 Mazda CX5 a great place getting your Mazda service More
Up front and Honest I had a great experience with Ryan Wiegand. This is the second car I've bought from him, and he was always a pleasure to talk with. I felt like I got I had a great experience with Ryan Wiegand. This is the second car I've bought from him, and he was always a pleasure to talk with. I felt like I got a great deal and had zero buyers remorse. More
Routine Service Always have had my two Mazda's serviced at this dealer and they have been friendly and competent every time. Will continue to use them. Always have had my two Mazda's serviced at this dealer and they have been friendly and competent every time. Will continue to use them. More
Amazing These are the most helpful, honest, and friendliest group of people you will ever meet. The customer service is amazing and Emily is a great asset t These are the most helpful, honest, and friendliest group of people you will ever meet. The customer service is amazing and Emily is a great asset to the dealership. More
Great Always have an answer to my questions I ask! Gives me suggestions to figure out the problem with the mirror! Always done in timely matter! Always have an answer to my questions I ask! Gives me suggestions to figure out the problem with the mirror! Always done in timely matter! More