Ricart Used Car Factory

Drew is awesome and will work hard to get you in the car you want at the price you need! =) Go in and see him today! you want at the price you need! =) Go in and see him today! More

John was easy to work with, providing good information and friendly. However, the pushy sales pitch for extended warranty when meeting with the finance officer negated our otherwise positive experience. and friendly. However, the pushy sales pitch for extended warranty when meeting with the finance officer negated our otherwise positive experience. More

I had looked at other dealerships before stepping foot in to Ricart. None of the other dealers had anything as to what I was looking for. Aaron met me at the door, greeted me, and right away asked what I was to Ricart. None of the other dealers had anything as to what I was looking for. Aaron met me at the door, greeted me, and right away asked what I was looking for. I explained my criteria and asked if he has anything in the criteria I had given him. He said it might be tough, but he'll do his best. We went to his desk and right aways he started taking notes. I had my two children with me. He offered them popcorn and engaged in conversation with them making the whole conversation about what I was looking for easier. He found two vehicles right away. We test drove one, and the other I could not drive. Then he found the exact vehicle I was looking for. I test drove it and loved it. We worked a price that would work for me. Then I was given to Bryan who explained everything in detail so that I had no questions left to ask. The next morning Aaron called to see if everything was going ok with the bank and if I had any additional questions. Once everything was good to go on my end, I called Aaron. He had the car ready to go when I got there. It had been washed and cleaned on the inside. I met with Bryan again who had everything ready to go and was really pleasant again to work with. He made sure I had all my docs and understood what I was signing. Again I met with Aaron once more who attached my plate, filled my tank as it was on E, and wished me well. I would recommend this dealer alone on the service I received from those two gentlemen. More

J.T. was knowledgable and easy to work. Both he and Brian and finance made the experience pleasurable and we ould recommend Ricart and J.T. anytime, thanks! and finance made the experience pleasurable and we ould recommend Ricart and J.T. anytime, thanks! More

We had an overall "good" experience with Ricart used car factory. Joe Hollenbach, our sales person, is very friendly, courteous and has good product knowledge. There was no pressure from Joe and if used car factory. Joe Hollenbach, our sales person, is very friendly, courteous and has good product knowledge. There was no pressure from Joe and if there was a question he could not answer, he found out immediately. If we have any criticism it was our experience in financing with the push to purchase a service contract with the additional costs added to the stated deal and monthly payment. The particular day of purchase was at closing time and while we initially agreed to the service contract we opted out of it the following day because of the overall added cost. In our opinion, selling of an additional service contract should have been offered during the initial sale and not during the finalizing of financing. However, overall we have a good rating for Joe and Ricart. More

Matt Kmosko was my sales person. He was fast and effective even though I am a very picky person he worked till he found my 2004 honda accord and never once did he try to push the sale. I like that. effective even though I am a very picky person he worked till he found my 2004 honda accord and never once did he try to push the sale. I like that. He was very friendly and professional. I had a great time buying a car and will definetly be back for a additional car. Please make sure he Knows how awesome he is!!! SINCERLY, David C. White Columbus, Ohio More

Dave Thorton did an awesome job and we were very pleased with how he handle our day. The people who handled the paperwork, loan and title were not friendly at all and that dropped my experience from great with how he handle our day. The people who handled the paperwork, loan and title were not friendly at all and that dropped my experience from great to just good. If I were to rate that section alone it would just be ok. More

John was so helpful, patient, and friendly with us. I really liked the idea of testing the car in the track field and I had the opportunity to do the test on two different cars, so I really appreciate Jo really liked the idea of testing the car in the track field and I had the opportunity to do the test on two different cars, so I really appreciate John's help and understanding. More

I have Shawn a five star rating because he was friendly and very helpful. He was not push; he just let me look at the cars and decide which ones I wanted to test drive. Also, the test drive course was aw and very helpful. He was not push; he just let me look at the cars and decide which ones I wanted to test drive. Also, the test drive course was awesome! More

They did a great job!!! I was in and out in no time!! Answered every question I had. I will be back to Ricart for my next car. And a big thanks to steve Holsinger!! Answered every question I had. I will be back to Ricart for my next car. And a big thanks to steve Holsinger!! More