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Ricart Used Car Factory
Groveport, OH
6,901 Reviews
Hi, and thanks for stopping by! We are Ricart Automotive in Columbus, Ohio, and since 1953 we have welcomed hundreds of thousands of people into the Ricart Automotive Family and we look forward to becoming your automotive store also! Located in The Ricart Megamall at 4255 South Hamilton Road, we are family owned and operated, with the grand children of our founder now assisting the grandchildren and great-grandchildren of our first customers with their vehicle needs. Proving every day that there are differences between dealers, we have a strong and committed sales staff with many years of experience satisfying our customers' needs!
Our Finance Team is committed to helping our Customers with their Credit Approval needs. The Ricart Credit Factory has access to millions of dollars of credit from a variety of Lending Sources, and as a result, we are able to provide you with more options. Good Credit, Bad Credit, No Credit… We are here to help with car loans and financing. Thousands of Used Cars, Used Trucks, Used SUV’s, and Used Van’s to choose from. All at one location, the Ricart Megamall.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 6,901 reviews
November 26, 2022
The customer service on black Friday 2022 was excellent. John Thornton was a wonderful member of the sales department and he helped us through the vehicle purchasing process. Additionally, I was impressed t John Thornton was a wonderful member of the sales department and he helped us through the vehicle purchasing process. Additionally, I was impressed that John remembered my husband and my name throughout the day. Moreover, John was amazing and I would go back to him again and I would refer others to him as well. A++. Additionally, we were able to get a warranty for 6 months on the vehicle as it was certified. This really made us feel comfortable with Ricart, as well their extensive inventory of used vehicles that appear to be in good condition. My only complaint was with Ricart's black friday advertisement on their website offering free $500 gas cards with the purchase of a used vehicle. This turned out to be somewhat deceptive, as the advertisement said it only applied if you paid the "listed retail price." However, all of the vehicles have a sticker price and the then on the website there is a "live market price" that is less. Basically it was represented at the time of purchase that "live market price" was not the retail price for purposes of the promotion. So this leads to the somewhat deceptive outcome where you see the promotion on the website, you find a car you like with a "live market price" that is in your range, and then when you show up to buy the car at the "live market price" displayed on their website, you are told that it isn't the "retail price." This probably leads to the outcome where basically nobody who buys a used vehicle at Ricart this weekend is actually going to receive the gas card that was promoted, since everyone will want to pay the "live market price" on the website rather than the "retail price" on the window sticker. However, the customer service otherwise was wonderful and we did get many benefits on black Friday with our vehicle purchase. I am so excited with my new vehicle. The financing department [I think it was Mark W but not sure] made the transaction easy and guided us through the process. Love the new car! Thank you Ricart!! More
by CbusCar
November 24, 2022
This is my 6 vehicle purchase with Ricart. They are good for giving a good price for a quality car. The employees are helpful and friendly. The guy who did my financial paperwork was very info They are good for giving a good price for a quality car. The employees are helpful and friendly. The guy who did my financial paperwork was very informative, friendly, and had a sense of humor. More
by larylee209
Employees Worked With
November 23, 2022
Dez was a great help very personal and transparent throughout the entire process and made it very clear that he cared about getting us the car we wanted and that he did! Very satisfying experience! throughout the entire process and made it very clear that he cared about getting us the car we wanted and that he did! Very satisfying experience! Thanks Dez! More
by Tyren.rucker
Employees Worked With
November 23, 2022
Brandon Kuznar was an amazing salesman who helped my and my girlfriend get a car that we needed!!! my girlfriend get a car that we needed!!! More
by Jfuller23
November 22, 2022
The individual that greeted me set the tone of my entire experience! My salesperson was very knowledgeable and answered almost every question—and when she couldn’t, she found the person who could. experience! My salesperson was very knowledgeable and answered almost every question—and when she couldn’t, she found the person who could. More
by Carl
Employees Worked With
Tayler Moore
November 22, 2022
A learned experience… Sunday staff were cool and worked with me to get me to my payment but… next time I’ll take my time… with me to get me to my payment but… next time I’ll take my time… More
by NLDS
Employees Worked With
Other Employees :
Clay , Mark Williams, Abbigail Carter, Ayden Wilks
