Ricart Used Car Factory

The overall process for the whole transaction was smooth. When we arrived at the dealership, we were directed as to where to park. Once we got there, Cory greeted us and asked us what we were looking for. He When we arrived at the dealership, we were directed as to where to park. Once we got there, Cory greeted us and asked us what we were looking for. He immediately grabbed the keys for a test drive. During the test drive, Cory answered all of our questions. Once we were done, however, Cory didn't push us to immediately make the sale. Rather, he asked what we were thinking, and provided us with information to help the process. During the whole process, Cory checked in to make sure we were doing okay and to let us know how all the paperwork was coming along. The only downside with the price was that Ricart was not negotiable on it--though the internet price that I had was around $7,000 less than their sticker, so it was really no surprise. Overall, the process seemed like Ricart works like a well-oiled machine, but still gives you the friendliness and personal attention that you would expect from a neighborhood dealership. EDIT: The whole process of buying the car was very smooth. Keep in mind, however, that they will try to sell you a service contract through Motor Trend. It seems like a very nice service contract, but make sure you know how much it costs. They showed me the price based on the difference in monthly payment, which was only around $30/mo. After figuring it out, it came to around $4,000 for the whole service. I went ahead and bought it just to be safe, but called a couple days later to cancel. It took me 3 weeks to get routed to the right person to ask the question of if I could cancel the service contract or not, and when I did finally talk to Jeff (the finance associate that had me fill out all the paperwork originally), he cordially told me that there's nothing they could do. If I cancel the service contract, the money goes straight on the loan, but it also cancels the complimentary 6-month warranty that was on there originally. I realize that it is my fault for signing up for the service contract in the first place, but the length of time it took me to find an answer, and the unwillingness to be able to work with me puts me off a little bit. I would still recommend the dealership as their process is smooth, just be forewarned that you will be pushed to buy a service contract. Make sure you know what you are getting into. Overall, it cost me around $250 to make that decision and pull it back (in extra taxes and such). More

John thorton is a very friendly guy! Not pushy like some other dealers. He is honest from what i saw! I would recommend him any day!!! other dealers. He is honest from what i saw! I would recommend him any day!!! More

Rick gave us a call after we applied online and invited us to come and look around. Upon arrival he was waiting for us at the door. He was friendly and courteous. He asked us what our needs were and walked us to come and look around. Upon arrival he was waiting for us at the door. He was friendly and courteous. He asked us what our needs were and walked the lot with us until we found the perfect vehicle. He then quickly got us approved and got all of our paperwork done really fast! It was an overall great experience and I would recommend Ricart to anyone.. especially credit challenged people like me.. More

Brandon called me regarding and online inquiry and I came in to test drive the vehicle and he had it ready to go. He was very patient and helped me find the car that fit me best. He was extremely personable in to test drive the vehicle and he had it ready to go. He was very patient and helped me find the car that fit me best. He was extremely personable and I totally trusted him. Thanks More

My experience with Ricart Ford Used Car Factory was a VERY Good experience. My Sales-man Rick Johnson made the car buying experience easy, and less stressful. He explained everything in great detail th VERY Good experience. My Sales-man Rick Johnson made the car buying experience easy, and less stressful. He explained everything in great detail that he was doing, and what was to be expected. He found me a perfect car within my financial means. He answered all my questions in full and took the time to work with me individually. More

For the first time buying a car from a lot, Cory was very helpful. He allowed me the time and freedom to look and test drive a few vehicles and helped me find what I needed and would fit my budget. I walke helpful. He allowed me the time and freedom to look and test drive a few vehicles and helped me find what I needed and would fit my budget. I walked in not sure if I would drive a vehicle home, but he and his coworkers were great. My children were very excited when I pulled up in our 2006 Dodge Caravan. More

Drew was incredibly helpful and went above and beyond what most normal salesperson would do. I got exactly what I wanted in my car and had a great overall experience! what most normal salesperson would do. I got exactly what I wanted in my car and had a great overall experience! More

Pretty much a painless process. Rick answered all of my questions and was straight to the point. I felt like I was treated very fair. I have already started to recommended Rick at Ricart to my friends and questions and was straight to the point. I felt like I was treated very fair. I have already started to recommended Rick at Ricart to my friends and family. More

To Whom It May Concern: I'm pleased to recommend Ricart Used Car Factory for your future business. Over the month, I worked directly with Drew Elford, Sales Supervisor. His services and persistence is top- Used Car Factory for your future business. Over the month, I worked directly with Drew Elford, Sales Supervisor. His services and persistence is top-notch, and I have been very pleased with the work he has done for me. By far the best used car selection. I traveled from out of state to purchase a car from Mr. Elford. My search for the right vehicle took time and effort on his part. There was a lot of time and consideration in the cost and payments of the vehicle. Drew went above and beyond to make my budget work with the car I chose. After several days of searching and test driving multiple vehicles, he ultimately found me the best car for my budget, needs and satisfaction. His persistency paid off for all parties. I am so happy with my new “used car”. He is a gentleman and great salesman. He was extremely kind to my two year old throughout the whole process. This is the second car I have purchased from Drew Elford and he will continue to win my business. Thank you, Amber Norris More

This is the second vehicle I have purchased from Ricart. The previous was a new 2003 Elantra. My husband handled the selection, test drive, etc. because at the time I was going through chemo and was not ab The previous was a new 2003 Elantra. My husband handled the selection, test drive, etc. because at the time I was going through chemo and was not able to participate and really had no desire to do so. My thoughts also included the possibility that this would be my "last" car so why did I want to participate in the purchase. I wasn't going to enjoy it. This is the first vehicle "I" have purchased totally by myself. By that I mean I have been shopping off and on via the Internet for over a year. I knew I would eventually find what I was looking for. I found the used 2010 Kia Soul at Ricart and my experience with the staff, in particular, Dan, allowed me to feel empowered during this transaction. More