Ricart Used Car Factory

We went looking for a SUV for myself and to payoff the balance on my husband's Truck, not only did Chad find exactly what we were looking fo but he made this my best car buying experience yet. I have boug balance on my husband's Truck, not only did Chad find exactly what we were looking fo but he made this my best car buying experience yet. I have bought several cars both in Ohio An Florida and the experience we had with Chad was so amazing i don't think i could truly get that to come across on a review.If you knwo what you want or if you just starting your serach Chad is your guy he goes over and above what you are used to in a salesperson. The next vehicle we purchase will be from Ricart and the salesperson for me will always be Chad Burge. More

The best thing about my experience was finding a truck that I liked. Ray, my salesman was a really nice guy. I did have a long wait on financing and the person I dealt there, (Jeff) was a little gruff. that I liked. Ray, my salesman was a really nice guy. I did have a long wait on financing and the person I dealt there, (Jeff) was a little gruff. It's never fun talkin money. More

The moment I walked on the Ricart Lot, I was greeted with an employee who was friendly and willing to help me search/narrow down the cars to what fit my needs. Joe was very helpful, patient, and friendly. Ov an employee who was friendly and willing to help me search/narrow down the cars to what fit my needs. Joe was very helpful, patient, and friendly. Overall, a good experience at Ricart. More

My experience with Ricart was actually stress free and FUN. Our sales consultant, Brandon Byrd, got the Internet price of the vehicle down even more and achieved an interest rate 4% below the norm! Brand FUN. Our sales consultant, Brandon Byrd, got the Internet price of the vehicle down even more and achieved an interest rate 4% below the norm! Brandon and Ricart has truly made my 'dream car' a reality, gave me great service, and got me in the car I wanted for a better price than I dreamed! More

John did an excellent job. He was patient with our questions and decision making. I believe he was honest. He did not make us feel pressured at any point to make a deal which was important to us. He m questions and decision making. I believe he was honest. He did not make us feel pressured at any point to make a deal which was important to us. He made our buying experience about what we wanted and needed. I would highly recommend him as a trusted car salesman. The price we got on our vehicle was absolutely fair. More

Rick was fantastic. Really enjoyed working with him. He's got a great style and we enjoyed spending time with him. Thankfully he was very patient with us got a great style and we enjoyed spending time with him. Thankfully he was very patient with us More

It was a very pleasant experience at Ricart. I did not feel pressured and was free to take my time looking at the vehicle prior to purchase. Low pressure is ver important and I will shop here for my next feel pressured and was free to take my time looking at the vehicle prior to purchase. Low pressure is ver important and I will shop here for my next vehicle also. More

While Ricart wasn't our first stop, it was our last. We were out looking for a reliable car for my daughter to drive back and forth to College. We had a strict budget and a request for low mileage. I wil were out looking for a reliable car for my daughter to drive back and forth to College. We had a strict budget and a request for low mileage. I will say that I hate car shopping more than I hate going to the dentist. While getting a new car is awesome, the experience is usually horrible. John met us on the lot when we arrived. He was very courteous, personable and listened to what we wanted without trying to sale us what we didn't want. He showed us several cars that were in the price range we were looking for and didn't give up because we weren't after the expensive cars. He was there for the whole process. We had been to other dealers that weekend, that when we told them what we were looking for, they would show us, but then disappear to go help someone else, like our purchase wasn't important enough for them to stick around. During the "waiting" process, we had to leave early, my daughter had to go to work. John worked quickly to get everything he needed to get us out the door in time. The only bad part about the experience at Ricart was we were told we could come back later that evening and pick up the car and sign our part of the paperwork, and return the next day to have my daughter sign. When we got there the 2nd time, we were told we couldn't pick up the car, and would still have to return the following day to have my daughter sign. We live in Pataskala, so that extra drive was kind of a waste of time and gas. A phone call would have been nice to let us know. But, I'm not holding that against John or Ricart, the experience was still great. I also want to commend John for being so nice and friendly. It didn't seem fake, it seemed like he genuinely cared. I also want to thank him for his awesome advise on the maneuverability course. My daughter will now have a better chance at passing her driving test this weekend. Honestly, without that, she would probably have failed again for the 4th time. Thanks, John! I will definitely make Ricart my first stop in the future. Melissa Krieger More

I purchased a used chevy truck from the dealer recently, my salesman John Thorton was excellent I couldn't of asked for more more than did his job and for that I am appreciative. I was a little upset that a my salesman John Thorton was excellent I couldn't of asked for more more than did his job and for that I am appreciative. I was a little upset that a price could not of been negotiated as I feel the price could of been lowered some. I was not happy either that my salesman's boss would not come out on to the floor to talk to us it made me feel as though something was being hidden from me as a buyer. Another issue that I have was that the dealership was not willing to hold the vehicle for me over the weekend even though I wanted to put money down on it. It's a act of good faith and upset me am I not a trustworthy person and who are they to decide that? I do understand its company policy, but some policy can be changed especially if it would bring buisness. Upon buying the truck I immediately had to replace the battery, the dealer is willing to pay back the cost of the battery and thats good I am happy about that maybe in the future a more complete check can be accomplished. Adding to the previous sentence I discovered a broken wheel stud again that should be checked. Overall I would recondmend the dealer solely based on my expierence with Mr. Thorton he went above and beyond answering any questions I had and for that I thank him. More

Salesman was prompt coming to the lot and greeting us even though at that point we were just looking. We did find a vehicle that met our needs and decided to purchase. The financing process took a litt even though at that point we were just looking. We did find a vehicle that met our needs and decided to purchase. The financing process took a little longer than I expected but that was fine. Overall, the Ricart experience was pleasant and I would recommend Ricart to friends. More