Ricart Used Car Factory

My wife and I drove 2.5 hour for specific vehicles we saw online at two different dealers both 2011 Kia Serento, same options. Althought both dealers were very nice, we felt that Matt Kmosko at Ricart was mo online at two different dealers both 2011 Kia Serento, same options. Althought both dealers were very nice, we felt that Matt Kmosko at Ricart was more knowledgable about the vehicle. Matt worked with us and was able to get us the deal that we wanted. We are very happy with the purchase and will not hesitate to make another purchase at Ricart and send friends and family there. More

Johnny did a great job finding a car for my son that met our specifications and price range. We are very happy with his support. However, it was a long process once we selected the car, as we had to our specifications and price range. We are very happy with his support. However, it was a long process once we selected the car, as we had to wait 90 minutes before the financing manager met with us (on a Sunday afternoon). During the financing, the finance manager explained the warranty for the car in the format of what our payments would be. He never explained that by choosing just the basic no frills option, it was adding $2000 to the final price. I caught it during the loan paperwork/signing and had it removed. I just felt that it was not clearly spelled out as to the cost for the extended warranty and didn't care for that sales tactic of trying to hide it in our monthly payment figures. This had nothing to do with Johnny though....we have bought 4 cars from him now and will continue to come back to him for our car needs. He listens to our needs and works hard to find a car that is within budget and meets expectations. Thank you. More

I am thoroughly looking forward to driving my 2009 Escape for many years to come. It was not the initial car I came into look at, but Johnny Blu was very helpful in finding another Escape for a better value for many years to come. It was not the initial car I came into look at, but Johnny Blu was very helpful in finding another Escape for a better value in the long run. He was very accommodating and straightforward. Johnny was very straight forward and to the point. He's able to talk and relate to customers. Great personality, no pressure to buy. I had a wonderful experience! More

My experience at Ricart was fantastic! Matt was so professional and fun to work with. Buying a new car can be scary and overwhelming but Matt made it such a great time. He was attentive and really lis professional and fun to work with. Buying a new car can be scary and overwhelming but Matt made it such a great time. He was attentive and really listened to what I wanted and what I did not want. Thwre was no pressure for a sale, he just wanted me to be happy with my choice and was so helpful in finding me the perfect car....I LOVE my Mini Cooper by the way! I worked with Jeff in financing and he was great as well. He explained everything and made me feel comfortable with my big purchase. I would recomend Ricart to anyone looking for a new car and I would highly recomend working with Matt based on my experience. Yay Matt you are the best! More

Matt was great to work with! He was helpful, honest, and to the point. We had a great experience and as of now are very happy with our purchase. We came in from Cincinnati and he even made sure to hold the to the point. We had a great experience and as of now are very happy with our purchase. We came in from Cincinnati and he even made sure to hold the car until we got there which was much appreciated. I normally have a stigma with car salesmen but Matt proved me wrong. We will be sure to recommend Ricart & Matt to anyone we know looking for a car. More

Shawn was a great salesperson. Very friendly, patient and knowledgeable. Pleased with the pricing options. Did not feel pressured into purchasing. He made the process very pleasant. knowledgeable. Pleased with the pricing options. Did not feel pressured into purchasing. He made the process very pleasant. More

Dallas was very friendly,knowledgeable,courtious.He was an asset to Ricart Ford. We would most deffinately come back to your ford dealership because of his excellent costumer service. Thank you Dallas an asset to Ricart Ford. We would most deffinately come back to your ford dealership because of his excellent costumer service. Thank you Dallas More

I was happy with my purchase but disappointed in the lack of communication. I spoke with Dan Grimes on Tuesday that I wanted to purchase a specific car on Sunday, my day off work. He said an associate would of communication. I spoke with Dan Grimes on Tuesday that I wanted to purchase a specific car on Sunday, my day off work. He said an associate would contact me and set up an appt for Sunday. Nobody ever contacted me so I went online Friday night and IM'd and associate stating that I was interested in 3 vehicles that only had stock photos. Jeremy Tudor assigned Rick Johnson to me as a contact. I sent Rick an email on Sat. saying I wanted to buy a Ford Edge on Sunday, specifically an Edge with less and 50k miles with a leather interior. I drove 1.5 hours to the dealership excited about the large inventory only to find out that all 4 Edges were not available. The one I wanted with a black exterior and a tan interior was in Florida with the the owner of the company and the other three were being detailed. I became very frustrated that nobody could communicate that none of these vehicles were available to test drive. Rick could only explain that none of these vehicles were available. I stormed out but thankfully my fiance got Jerome on board with helping us and we are very happy with our Lincoln MKX. Jerome was was understanding of our frustration and found a nice fit for us. Great job Jerome! More

Ray Pasco was friendly, helpful and knowledgeable about the vehicles on the lot to help narrow the search. He made the shopping, test driving, sales and trade in experience very easy. Ricart had a good s the vehicles on the lot to help narrow the search. He made the shopping, test driving, sales and trade in experience very easy. Ricart had a good selection of used trucks to offer as I wasn't shopping for a certain brand. I didn't feel pressured or pushed to any certain make or model or the most expensive vehicle on the lot. He offered his opinions and made me aware of certain concerns and positives of the different vehicles. The financing was very easy and explained thoroughly. I feel they worked to get me a very good rate for the loan and I didn't have to wait very long. This was my first dealing with Ricart and I can only hope all future dealings will be as easy and pleasant. Thank you. More

I enjoyed John's approach to selling us a vehicle. He was laid back and not very pushy. He made sure he was there if we had any questions. He was personable and understanding of our financial situation was laid back and not very pushy. He made sure he was there if we had any questions. He was personable and understanding of our financial situation and gave us a much needed helping hand in finding the right new/used vehicle for us. Thank you John More