Ricart Used Car Factory

Overwhelmed but great service I was so overwhelmed at the thought of having to replace my favorite car of the last 12 years. I came with a list after looking online with cars in my I was so overwhelmed at the thought of having to replace my favorite car of the last 12 years. I came with a list after looking online with cars in my price range and Lorenzo was so patient with me. After narrowing it down to two options he waited while I weighed the options and even left for lunch because I couldn't make up my mind. I have heard nothing but awful stories of car shopping disasters but this experience was wonderful. Thanks Lorenzo! More

Sales Rep was great, just come prepared! Overall my Ricart experience was positive - Courtney our sales rep was great and it was refreshing to work with a woman. Just be aware, this is no dif Overall my Ricart experience was positive - Courtney our sales rep was great and it was refreshing to work with a woman. Just be aware, this is no different from any other used car experience in that you need to come prepared. Have documentation to prove your trade's worth, check the value of the new car and what they're actually selling for, ask to see the carfax, etc. Be prepared to negotiate in a friendly manner and not accept the first number thrown your way, especially regarding your trade. As long as you are armed with your own info they will realize you are serious and the deal should go smoothly. The only reason I took off 1 star is because there were SOOO many inquiries on my credit when I was trying to limit this, and I wasn't always made aware (by the manager) that they'd be running credit so many times with so many different banks. More

Great Sales person! Courtney Scholl went above and beyond for me to find the perfect vehicle with all the options I was looking for, and more. I am very happy with my Hy Courtney Scholl went above and beyond for me to find the perfect vehicle with all the options I was looking for, and more. I am very happy with my Hyundai Santa Fe!!! More

Terrific experience!! Would highly recommend First time customers, but will definitely be back. Shawn was a very personable and friendly person, very pleasant to deal with. Great experience, ever First time customers, but will definitely be back. Shawn was a very personable and friendly person, very pleasant to deal with. Great experience, everyone was very nice and helpful. Would recommend this dealership to anyone looking to purchase a used vehicle. More

Wonderful experience & would highly recommend Andrew Harrison was very helpful throughout the process of buying the car of my interest.He was very friendly and pleasant to talk with about any ques Andrew Harrison was very helpful throughout the process of buying the car of my interest.He was very friendly and pleasant to talk with about any questions I had about the mini cooper .Thank you for all the help right from advice about ways to get to Ricart from Cincinnati and helping out with getting the insurance.I would highly recommend Andrew to anyone who is looking to purchase a car from Ricart . More

Brian Kimball did excellent job! Experience dealing with Brian for purchase of my Nissan Altima was pleasant. He is exceptional sales person with great integrity! Brian appear as hone Experience dealing with Brian for purchase of my Nissan Altima was pleasant. He is exceptional sales person with great integrity! Brian appear as honest and someone you can fully trust on. More

Brian Kimball and Chris Wright These two treated my wife and I with great respect and Not pushy about anything. This was a great experience for once and we appreciate the time you These two treated my wife and I with great respect and Not pushy about anything. This was a great experience for once and we appreciate the time you both spent with us. Thanks again Brian and Chris we love the truck. More

Shawn Cottrill <---- the GO TO guy! I went to Ricart having no idea what I was really looking for. Shawn (Cottrill) was immediately so helpful, he walked all over the dealership with me I went to Ricart having no idea what I was really looking for. Shawn (Cottrill) was immediately so helpful, he walked all over the dealership with me, asking lots of questions and helping me narrow down what I was looking for. We looked at different body styles, options, colors, etc...he never once seemed annoyed that I was taking up so much of his time or asking so many questions. He was very knowledgeable and super nice throughout the whole process. I never felt like he was being pushy ever, only like he wanted me to find the perfect car for my family & I. After finding my prefect vehicle, he was still so helpful throughout all the paperwork, etc...he made the whole experience very easy & smooth. I will recommend him to anyone looking for a vehicle & definitely go back to him when I need another. Thanks Shawn! More

Ryon Wood we appreciate you! Ryon Wood I highly recommend him, he is so helpful, caring, and represents Ricart so proudly. Thank you for all your time & helpful advice. I will gla Ryon Wood I highly recommend him, he is so helpful, caring, and represents Ricart so proudly. Thank you for all your time & helpful advice. I will gladly send my friends & family to Ricart to see you. More