Ricart Used Car Factory

The turn around On Nov. 4th 2016 I went with my fiancé to buy a new car. We were told a price range and stayed within that. After getting there Ben our sales person a On Nov. 4th 2016 I went with my fiancé to buy a new car. We were told a price range and stayed within that. After getting there Ben our sales person asked what we were looking at and we told him. His words ( that is absolutely doable ) .so we sit down start the paper work . They bring keys for test drive . At this point all is great. Asked us if there were any others we wanted to look into. We told him to other cars and went on test drive. Loved the car we drove . Us now sold on this car. Came back and Ben has another car for us to test drive is we do. Came back from 2nd trip. Talking to Ben . We love the first car. Ben still selling us on first car. Go inside to finish paper work Ben gives us the info on first car to call our insurance company. That's when something happen. Ben comes back starts pushing the second car we drove.??? There was a few issues so we end up having to come back the next morning. Still for some reason pushing the second car. We say we want to buy the first car. Next morning get a call from Ben . Tells us we need 3x the down payment to get the first car.??? What??? Did I mention that the 2nd car while in our price range was more that the first. Now he is going to make a deal take less downpayment for 2nd car which is more expensive. Even worth more on value and resale. I know this sounds great but we didn't want that car . Told them we would have to think about it. Called to talk to a supervisor because it just felt like something was wrong. Supervisor tells us the same thing as Ben. A few hours later the car we wanted was removed from there web sight . Wow. I feel that either someone else wanted same car and was offering more down or they were just trying to push a car on us we didn't truly want. If someone else wanted the car they should have just said that. Don't feel the situation was handled properly. Who wants to settle for what they don't want anyway. Hope who ever has the car takes care of it. Was a nice one. More

Length of time Caprice and all the other people I dealt with where wonderful. Caprice is an excellent sales person. She is very sweet and patient. The only thing Caprice and all the other people I dealt with where wonderful. Caprice is an excellent sales person. She is very sweet and patient. The only things that was not great is the length of time it took to get everything taken care of. I was there for hours and hours. Way too long. And the other thing was the car was not clean. Windows were so dirty I had trouble seeing when I passed a car on the way home. And it had dog hair and ashes in it. Other than that I am happy More

Had the best experience!!! We had Rick as a sales representative and he was amazing! Never been at this car lot and Rick was honest and very helpful with helping my husband and We had Rick as a sales representative and he was amazing! Never been at this car lot and Rick was honest and very helpful with helping my husband and I with selecting a vehicle. The car lot was alot due to how big it was and all the vehicles but the experience was amazing and it did not take too long for the process. I would definitely recommend Ricart to my family and friends. More

Satisfied Customer I appreciate Mr. Rick Johnson for all of his help on the purchase of my new car. I will recommend Ricart to family and friends! I appreciate Mr. Rick Johnson for all of his help on the purchase of my new car. I will recommend Ricart to family and friends! More

Good first buying experience. I just purchased my first car and overall it was an excellent experience. The team knows what they are doing, although the process took longer than I I just purchased my first car and overall it was an excellent experience. The team knows what they are doing, although the process took longer than I feel was necessary due to the intense credit questions and some mess ups on paperwork. More