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Ricart Used Car Factory
Groveport, OH
6,935 Reviews
Hi, and thanks for stopping by! We are Ricart Automotive in Columbus, Ohio, and since 1953 we have welcomed hundreds of thousands of people into the Ricart Automotive Family and we look forward to becoming your automotive store also! Located in The Ricart Megamall at 4255 South Hamilton Road, we are family owned and operated, with the grand children of our founder now assisting the grandchildren and great-grandchildren of our first customers with their vehicle needs. Proving every day that there are differences between dealers, we have a strong and committed sales staff with many years of experience satisfying our customers' needs!
Our Finance Team is committed to helping our Customers with their Credit Approval needs. The Ricart Credit Factory has access to millions of dollars of credit from a variety of Lending Sources, and as a result, we are able to provide you with more options. Good Credit, Bad Credit, No Credit… We are here to help with car loans and financing. Thousands of Used Cars, Used Trucks, Used SUV’s, and Used Van’s to choose from. All at one location, the Ricart Megamall.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 6,935 reviews
January 17, 2017
A good organization I had shopped on- line prior to my visit and had picked out the vehicles that I was interested in. When I arrived on a Sunday, Brian Kimball met me a I had shopped on- line prior to my visit and had picked out the vehicles that I was interested in. When I arrived on a Sunday, Brian Kimball met me at the door and showed me to a workstation to get an idea of what I was looking for. He covered the Motor Trend warranty that some cars may be eligible for. I mentioned the brand of the car that I was interested in, he checked their inventory and then we went outside to take a look. I was interested in driving several cars, a few of them were the same models, different trim and years. Brian seemed to be inconvenienced by my request to test drive three cars and said that "they were getting busy" and he wasn't sure if that would be possible. I was insulted. That made me feel like it would be more beneficial for him to get me out the door so he could move on to other customers. He wasn't entirely knowledgeable with the Acura brand, but did his best to answer my questions. Overall I felt rushed. Despite this, an offer was made on the car I wanted and we came to an agreement. Behind the scenes the folks who work out the details on the purchase were easy to work with, they listened and explained everything to my satisfaction. I would recommend this dealership because of their integrity. I felt assured that their used car inventory is at the top of the line, safe, and reasonable. More
by Michelle Byers
Employees Worked With
Bo Dine, Brian Kimball
January 16, 2017
Austin Montgomery My family and I have never been treated better at any business establishment. Austin was everything you hope for in salespersons when you go to make My family and I have never been treated better at any business establishment. Austin was everything you hope for in salespersons when you go to make a purchase. He was totally professional, courteous and we were overwhelmed. I was in no way pressured to buy. This is the second time in a row for me to buy from Ricart and I do not buy from anyone else, and this will not change. The car, the buying experience, and the no worry from buying from Ricart is worth it all and with people like Austin why go anywhere else. Stephon Burton treated us with exceptional professionalism and courtesy. The kindness of this dealership demonstrated by their employees has made me a true repeat customer. More
by kathy kahrig
Employees Worked With
Drew Elfer, Chris Wright, Stephon Burton, Austin Montgomery
January 16, 2017
Steve Thinks He's A Hard xxx. Had a check engine light come on two days after purchase. Ricart wouldn't work with me on issue. Nothing like shelling out a deductible for warranty w Had a check engine light come on two days after purchase. Ricart wouldn't work with me on issue. Nothing like shelling out a deductible for warranty work early in the game. Was low balled on trade in. :( Also gave them two keys at trade in and they wouldn't accommodate a spare being made for my king ranch 350. More
by 12345
Employees Worked With
Steve Holsinger
January 16, 2017
Very Good My salesman was Lorenzo Gomez and he was awesome! He was very patient with my daughter who test drove 4 cars and was not pushy at all. My salesman was Lorenzo Gomez and he was awesome! He was very patient with my daughter who test drove 4 cars and was not pushy at all. More
by 1
Employees Worked With
Bryan Goins, Bryan Goins, Lorenzo Gomez
January 16, 2017
A tad rocky but it was smooth sailing after I went here to buy a car. This was my first car and I was nervous and excited! I came on a Saturday to view the car I wanted and I wanted to think it I went here to buy a car. This was my first car and I was nervous and excited! I came on a Saturday to view the car I wanted and I wanted to think it over for a view days before buying. I looked on the website one day and the price dropped so I had to get it! I was texting Chase all day to make sure the car was still there as I had to drive up from Cincinnati. Got the car, everything was great. Like 5-10 minutes after leaving the lot, my check engine light came on. Needless to say I was upset, confused, and worried because I had just signed my life away. I texted Chase about it right then and there, but was already on my way home. Fast forward, Ricart and Chase helped me get it taken care of. They paid for the deductible to get the situation cleared up. Did not require me to come back to Columbus. They took care of the rental car while the car was in the shop. They exemplified, especially Chase, great customer service even after I purchased the car and left the lot. Chase was awesome and was the lead in setting it up so I could get my car fixed. More
by a8melson
Employees Worked With
Marty in service , Chase George
January 16, 2017
good experiance for such a large dealership i was treated very good even though it took two trips to get the deal made i traveled two hours to check out the truck i w for such a large dealership i was treated very good even though it took two trips to get the deal made i traveled two hours to check out the truck i wanted I was always treated with respect .I would do business there again with Brian Kimball More
by postman
Employees Worked With
Steve Holsinger, Brian Kimball
January 15, 2017
Worth the drive After looking online for 2015 used Ford Explorers and visiting a couple other dealerships, we drove from Westerville as Ricart was going to offer us t After looking online for 2015 used Ford Explorers and visiting a couple other dealerships, we drove from Westerville as Ricart was going to offer us the opportunity to check out several vehicles in one location. From the moment Dustin greeted us at the door, we had a very pleasant and positive experience. Dustin was great.....polite, knowledgeable - very easy to deal with - resulting in our purchasing one of the 2015 Explorers. More
by Cochran2015
Employees Worked With
Dustin Warthman
January 14, 2017
Awesome service We didn't think we would be approved for a vehicle but I called anyways and spoke to Roy Duffy Jr. He was very nice and helpful and we set up an appoi We didn't think we would be approved for a vehicle but I called anyways and spoke to Roy Duffy Jr. He was very nice and helpful and we set up an appointment. When we arrived we were greeted warmly and escorted to roy who then worked some magic and got us into a car. Rick got us a warranty and finished up the sale and we drove off 2 hours later in a new vehicle with no money down. Roy and Rick are awesome! Thanks guys:) More
by David & Demeisha
Employees Worked With
Rick Johnson, Roy Duffey
January 13, 2017
Overall good-glad I did my homework before coming in. Spent several months looking for a truck. Knew what I wanted to spend and spoke with my local bank as to what finance rates should be available. Found Spent several months looking for a truck. Knew what I wanted to spend and spoke with my local bank as to what finance rates should be available. Found two trucks that I was interested in and went to the Ricart to look. Brian Kimball was the sales person who first spoke with me. Brian took me out to look at both trucks and I made my decision. I then spent the next 5 hours waiting. They considered my car for a trade - offered nothing so I kept the car. Had to wait to talk with the finance officer and when I did finally make it to the back office the first contract he had drawn up had a $3300.00 extended warranty charge shown on it. Once that was removed and he understood I was not interested in any "warranties" we discussed what my interest rate was going to be. I had been quoted a 4.1% rate from my local Huntington and after mentioning this they lowered the rate they were quoting me to the 4.1. Overall Ricart had competitive pricing and a very good selection of vehicles in comparison to other dealerships but taking 5 hours to finally complete the paperwork was entirely too long. And, if I had not done a little homework on the finance end of things I would not have walked out with the best deal they could have offered me. Will I go back, possibly, but I'll make sure to do my homework again and pack a lunch next time. More
by Ldavis
Employees Worked With
Brian Kimball
January 12, 2017
Great Dealership to Include Great Staff Roy Duffey was my salesman and he was fantastic, no pressure great personality. I would recommend him to all my friends and relatives. I look forward Roy Duffey was my salesman and he was fantastic, no pressure great personality. I would recommend him to all my friends and relatives. I look forward to doing business again with Roy. Chris Wright very helpful with the PRO-TEC information, I could not pass up this opportunity to make sure I keep my investment looking great. James Burns was my finance manager, this may have been one of the best finance guys I have ever dealt with. No pressure, just the facts and a great personality. This was my 5th vehicle that I have purchased from Ricart and I recommend them to everyone that ask my about my experience. More
by Mickey Holcomb
Employees Worked With
James Burns 5 Stars, Chris Wright, Roy Duffey
