Ricart Used Car Factory

1st time buyer Lorenzo was great he went out of his way for us not only once but twice, super informative and great customer service I felt comfortable and would def Lorenzo was great he went out of his way for us not only once but twice, super informative and great customer service I felt comfortable and would defiantly recommend him to anyone! Made the process easier and dumbed it down for me which is great to us young ones who's new to this. More

Missed out on the perfect review for couple reseasons. Already had my car picked out and what exactly what I was looking for. My salesman (Mark Geiger)was great to work with very informative. I already k Already had my car picked out and what exactly what I was looking for. My salesman (Mark Geiger)was great to work with very informative. I already knew what I was getting so makes things a lot easier going up. Have a few complaints on the place, for starters used to be a time when they'd fill your tank for you when you bought a car. Small complaint on it but when you buy a $$$ and they say we can only give you $20 dollars in gas it's like REALLY. Everything in my mind took just to long, I got there at 3:30 and didn't get out of there till close to 7 and car I was wanting was sitting there waiting to look at, so wasn't shopping around. The lady, Michele, in the financing area and finalizing of the paper work was somewhat rude a few different times and I didn't appreciate that. Started with her contradicting what she thought was a great car rate compared to what I knew I could get back home, then when I didn't want the added warranty she gave me crap about not wanting to spend another $1,900 telling me "do you realize how much it cost to get stuff fixed, it's very expensive, very." Finally she asks me about my other vehicles and I told her my trade in had almost 200,000 and they said could give me much so no trade in. She then had to proceed to tell me, "yeah your car isn't worth anything." Just things I didn't appreciate hearing from her AT ALL when I'm spending $16,000 on a vehicle. Trying to lecture me and taking shots at me wasn't warranted or wanted. Overall I got the car I wanted and good internet savings and my salesman was great to work with. More

My Car Buying Experience Kurt Rogers worked with me and he and Stephon Burton made the car buying experience one of the most satisfying that I've had . Thanks Guys! Kurt Rogers worked with me and he and Stephon Burton made the car buying experience one of the most satisfying that I've had . Thanks Guys! More

Used Ford F150 I worked with Mark Williams and he was extremely professional and treated us with the utmost respect. He was patient and didn't push us through the pr I worked with Mark Williams and he was extremely professional and treated us with the utmost respect. He was patient and didn't push us through the process. I would buy from Mark again and would recommend him to any future buyer. The dealership was packed with options and the entire staff including Mark and Stephon were great! More

Ease of Car buying My husband and I went to Ricart already pretty well versed in what we wanted. We had a specific car in mind, and actually ended up purchasing that veh My husband and I went to Ricart already pretty well versed in what we wanted. We had a specific car in mind, and actually ended up purchasing that vehicle that day. I can honestly say it is the first time I've purchased a vehicle from a dealership where I didn't feel dirty or feel like I was cheated out of something. Nathan, our salesman, did a great job allowing my husband and I to discuss things without being intrusive, but even more than that, he worked with us to get us in the price point we felt comfortable in. Out of all of the dealerships I've visited, I think Ricart is the only one I'd actually recommend to someone. The car buying process was so smooth and my husband and I love our new- used car! More