Ricart Used Car Factory

Exceptional Sales Rep - Painless Purchase My experience at Ricart was one of, if not the best experiences I have had purchasing a vehicle. Gina McDougal (my sales rep) was extremely informati My experience at Ricart was one of, if not the best experiences I have had purchasing a vehicle. Gina McDougal (my sales rep) was extremely informative and helpful with assisting me in my purchase. She certainly went out of her way to communicate what I needed, wanted and expected on my behalf. She was upfront and honest with me per my request and her sales style whether or not we could work on certain negotiation points. I would absolutely, without a doubt recommend her for anyone searching for a vehicle. Keep in mind, my review is non-biased as I did NOT know her prior to emailing Ricart about a vehicle in their inventory. More

Horrible staff We purchased a car there a few weeks ago and the experience is still bitter in my mouth. We had a great salesman but his sales manager was a total arr We purchased a car there a few weeks ago and the experience is still bitter in my mouth. We had a great salesman but his sales manager was a total arrogant argumentative jerk. We asked for a small dollar amount off and we were attacked as if we insulted his mother. Then when we went to purchase the car and the finance lady was equally deplorable. Her office is down the hall to the left and last door on the right. She pressures into selling extras. I get it that's her job. But how dare we question the services and polity decline. She begins pounding her keyboard, slamming her drawers and one time leaves the office to get something. She slammed the door on the way out. She was frustrated as we read over the paperwork as though that was inconviencing her, I read what I am signing and that is only the in intelligent thing to do. Our experience was horrible and my only hope is the car doesn't give me the same opinion..... the window motor went out within a week. We had that fixed at Matt kia and had a great experience there. I regret giving ricart my business and will never again do that. More

1st time buyer ford fusion Overall great customer service and very respectful! Would definitely recommend ricart and Lorenzo!! He went out of his way and was very helpful throug Overall great customer service and very respectful! Would definitely recommend ricart and Lorenzo!! He went out of his way and was very helpful throughout the whole process. More

Nissan turned into Kia Our car buying experience began on Mothers Day with a trip to Ricart in search of a third row SUV. Drew Harrison was our salesman and did a fantastic Our car buying experience began on Mothers Day with a trip to Ricart in search of a third row SUV. Drew Harrison was our salesman and did a fantastic job of assisting us in our search. We ended up purchasing a 2015 Nissan Pathfinder, which we loved! However, after getting home with our purchase, we quickly found out that the Nissan was not big enough to accommodate our expanding family ( we are expecting our 5th child soon). In a slight panic, I called the dealership back and spoke to Brian Durst (as Drew was off that day). Brian reassured me and told me to bring the Nissan back that day and they would take care of us. When my husband and I brought the Nissan back later that day, Bryan was working with another customer so Cameron Deitrich helped us out in our search for a mini-van that would better fit our family. Once again, Cameron was excellent and patient with us in helping us find the perfect vehicle ( a 2016 Kia Sedona) for our family's needs. Also, Roy Duffy assisted us on the management end and he was a pleasure to work with as well! From Drew to Brian to Cameron and Roy, our entire experience was an A+ rating at Ricart! I would definitely recommend Ricart to anyone looking to buy a vehicle! More