Ricart Used Car Factory

Easy Peasy There was no need to haggle. The price was already lower than any similar vehicle around. All that was needed was a good test drive to be sold. I a There was no need to haggle. The price was already lower than any similar vehicle around. All that was needed was a good test drive to be sold. I actually took it on 2 rest drives to be sure. There was no pressure from the staff. I simply stated what I wanted and they made it happen. Which is pretty awesome considering I'm just a normal guy and wasn't purchasing anything fancy. In addition, it was a pretty quick process too. These guys were far more fuel efficient than the vehicle I purchased! Thanks for a great experience. More

Returning customer. They have always helped get me the right truck at the right price. This visit was no different. And I’ve been buying cars there since 1984. They have always helped get me the right truck at the right price. This visit was no different. And I’ve been buying cars there since 1984. More

Great Experience This was our first time going to Ricart to look for a car. We were greeted by Brian Kimball who helped us talked through what we were looking for and This was our first time going to Ricart to look for a car. We were greeted by Brian Kimball who helped us talked through what we were looking for and what we could afford. Without feeling the pressure of purchasing a "new" car (new to us), we were able to explore the lot and look at what was available rather than surfing the web. Brian made it a very pleasant end to end experience and erased the phobia of stereotypical car sales associate pressuring people into purchasing something they didn't want/need. Thank you Brian for making the end to end process of purchasing a car a pleasant and non-pressuring experience. We will defiantly be back and recommend to our family and friends to come to Ricart. I also want to mention Drew Elford in Finance, he made the whole process of signing documents that reminded me of signing for a mortgage, a very smooth and understandable process. More

Fantastic, excellent customer service Mr. Rick Johnson was extremely helpful, worked within my budget, and was very knowledgeable. He got me a great deal on a car I didn't think i could af Mr. Rick Johnson was extremely helpful, worked within my budget, and was very knowledgeable. He got me a great deal on a car I didn't think i could afford. He explained everything in detail so that I understood the financial process. When i had to wait, he apologized for how long it was taking and led me to the lounge area so that I could be more comfortable. Excellent customer service. I will definitely come back in the future. More

Awesome Experience John Thorthon is one guy I would recommend if you are looking for exceptional customer service. John was knowledgeable and courteous through out the p John Thorthon is one guy I would recommend if you are looking for exceptional customer service. John was knowledgeable and courteous through out the process. More

Helpful, not high-pressured De'Shawn was helpful in taking us around to look at many cars. It was a very cold day and the parking lot was ice and slush. De'Shawn tracked up and De'Shawn was helpful in taking us around to look at many cars. It was a very cold day and the parking lot was ice and slush. De'Shawn tracked up and down with us in the parking lot until we were content with what we had seen. We then wanted to go inside to compare what we had seen with the pages we had printed off the internet. De'Shawn conducted additional research to determine the status of the vehicles we were still interested in. We then requested that he pull the four vehicles we were looking at together in the parking lot so we could compare them side-by-side, and De'Shawn was happy to do that. De'Shawn did everything we requested and acted like it was his pleasure to do so if it helped us figure out which was the best car for us. He was not high-pressured. Once we had established which cars were too small for our preference, De'Shawn helped us distinguish other similar cars that were the same size to help eliminate those that would be too small. His familiarity with the models and sizes of each model helped save us time. We ended up buying two cars! Thanks, De'Shawn for taking your time with us as though you had all the time in the world! Nate was also helpful. He came over and pulled up the Carfaxes so we could see if the vehicles had been wrecked previously, etc. He wanted to make sure we were getting our questions answered and got the assistance we needed to have a great buying experience. More

They made it all easy We had been to a couple of different dealerships and they kept trying to sell us above our budget. Ricart did not do that to us. We got what we wanted We had been to a couple of different dealerships and they kept trying to sell us above our budget. Ricart did not do that to us. We got what we wanted without pressure and in our budget. All team members we encountered were great! Johnnie Pugh was especially great to work with. More

Amazing experience Had the best experience buying my new suv. John T. Was my sales rep and he was amazing. He was very patient as it was hard for me to make up my mind o Had the best experience buying my new suv. John T. Was my sales rep and he was amazing. He was very patient as it was hard for me to make up my mind on which vechical. Ricart has always been my go to for a car purchase and will continue to be. More

Communicates, Smooth Buying Mark was awesome. Came in with a list of four models and my end goals. After not being able to match it exactly, Mark suggested a similar vehicle to w Mark was awesome. Came in with a list of four models and my end goals. After not being able to match it exactly, Mark suggested a similar vehicle to which matched my goals. He's communication, accountability, knowledge, and friendliness went above and beyond. One of the better salesmen that I've encountered. More

A pleasant surprise! I was very surprised to find that I would have such a great experience buying with Ricart. I had been car shopping for weeks, and come across MANY une I was very surprised to find that I would have such a great experience buying with Ricart. I had been car shopping for weeks, and come across MANY uneducated sales people. Brian from Ricart knew exactly what he was talking about--no BS ever--and if he didn't know the answer, he found out. He was FANTASTIC and really exceeded my expectations. More