Ricart Nissan - Service Center

They get the service done right the first time and take really good care of their customers. Paul in Nissan is the best in the business. really good care of their customers. Paul in Nissan is the best in the business. More

They were professional and helpful. Got back to us in a timely manner. Inspected the car even though we told them we only wanted a flash to the ECU.. Their inspection helped a lot.. Got back to us in a timely manner. Inspected the car even though we told them we only wanted a flash to the ECU.. Their inspection helped a lot.. More

There service department needs improving on how to deal with customers. They don't go everything with like they should. with customers. They don't go everything with like they should. More

Joe and Paul are awesome service advisors they go above and beyond to get things taken care of and beyond to get things taken care of More

Great place to take your car for service fast friendly and reliable I like the service and reliable I like the service More

Very good service department. Friendly people. Clean waiting rooms and bathrooms. Pleasant experience. Very pleased. Friendly people. Clean waiting rooms and bathrooms. Pleasant experience. Very pleased. More

All of these five star reviews are a joke. Ask yourself All of these five star reviews are a joke. Ask yourself what kind of dealership honestly has not one negative review posted. I’ll answer...a shady All of these five star reviews are a joke. Ask yourself what kind of dealership honestly has not one negative review posted. I’ll answer...a shady one whose employees anonymously write them. Go to the Better Business Bureau for an honest depiction of what you’ll really be getting into coming here. I brought my car in for a second opinion on a leaking transfer case. Was never told when scheduling the appointment that there was an $100 diagnostic charge, nor was I informed when I arrived and signed the estimate totaled $0.00 at the bottom. I had a TWO HOUR wait for them to tell me it would cost $4200 to fix, (Buckeye Nissan quoted me $1700 in about 15 minutes) so I politely declined. Then when it was time for me to get my keys back, they hit me with the $100 charge that was not printed on the original form I signed but rather HANDWRITTEN (probably after the fact) nor was it on the inspection sheet texted to me while in the waiting room. Terrible, dishonest business! More

The service department at Nissan did a great job communicating with me about ordering parts for my vehicle. I was contacted by Myra as soon as the repair work could be done. The vehicle is older and communicating with me about ordering parts for my vehicle. I was contacted by Myra as soon as the repair work could be done. The vehicle is older and it was an unconventional type of fix in the interior. Ricart did it within a few hours, called me for pickup right away and charged much less than on the estimate. Amazing experience overall, thank you. More

Ms. G.Thomas was a delight to work with. Jack Lee is a gentleman and a very good person. You definitely have good people with Ricart. gentleman and a very good person. You definitely have good people with Ricart. More

"Supreme" Customer Service I have been a Customer with Ricart Nissan for almost 10 years and this is my 6th car purchase. It is always my pleasure to visit the Mega Mall. It a I have been a Customer with Ricart Nissan for almost 10 years and this is my 6th car purchase. It is always my pleasure to visit the Mega Mall. It always feels as though I going to visit a favorite family member. Just recently ( Friday, May 03, 2019), I went in to get a Car Wash Sticker and an Oil Change. First I arrived at the Sales Office Office to pick up my Sticker. I paged the Sales Rep that I usually see (Dwendolyn Thomas) when I got there. I was approached by a very articulate and charming gentleman (Aaron Andrews) who I later learned was Ms Thomas' partner. He went beyond the call of duty. He saw to it that I got my sticker, waited for me, and took me over to service to get my Oil Change. When I got to the service area, I was promptly met by my Service Rep ( Paul Shumaker). As a sidebar, car dealerships get a bad rap for overcharging when it comes to car maintenance. Paul checked my mileage and assured me that I did not need an Oil Change at that time, even though it was my date to have it done. He could have told me anything because I was fully prepared to have the work done. During the 10 years that I have been with Ricart Nissan, I have been consistently pleased! They truly have mastered the art of Customer Service and I would never consider going anywhere else considering my automobile needs. Angie W. More