Ricart Kia

My family and I were extremely impressed with every aspect of the purchase of our new Kia Forte SX Koup. I live about two hours away; but starting the process online helped narrow down the vehicle opt aspect of the purchase of our new Kia Forte SX Koup. I live about two hours away; but starting the process online helped narrow down the vehicle options; identify the costs/discounts; and allowed me to communicate with Shea to determine the terms of the loan. Once at the dealership lot, Joseph Eddy had the vehicle waiting for me at the door and we took it for a test drive. I was majorly impressed with the layout of the Ricart lots and variety of options available. Joseph Eddy was extremely personable and made my son and his friend feel very much a part of the experience. Shea made an effort to stop by and introduce himself to all of us. Everyone was extremely friendly and helpful. Joseph would quote times and details of each step in the process and he was very accurate in his time allotments. He told me it would take about 5 mins to evaluate my trade-in; and I could have set my watch by him. I have already told a bunch of people how impressed I was with this dealership. I feel because of their volume and capacity, they don't have to use trickery or deceit to sell a vehicle. They were very straight-forward and very informative. Joseph was patient and very knowledgeable of not only the car/brand that I purchased, but of any brand we discussed with him (in general conversation). My son has also said that when he is ready to purchase a vehicle, he will be going back to Ricart and Joseph Eddy. I am also very impressed with the Kia brand in general. The warranty that they provide shows me that they have confidence in their product. That made me feel good knowing I was purchasing something that had value and quality. I don't like searching for vehicles or worrying with all the details of purchasing a vehicle. So, once my son found the vehicle online and I approved of it, it was nice that the deal went through so smoothly so I didn't have to worry with all of the minor details. More

Based on a friend's experience, went to Ricart to buy a Soul and sought out Mr. Burks specifically. Lyndsey was knowledgeable and friendly and something I thought was funny, he explained alot of the Soul' Soul and sought out Mr. Burks specifically. Lyndsey was knowledgeable and friendly and something I thought was funny, he explained alot of the Soul's features to my wife although it was going to be my car! I will go back to Lyndsey for my next purchase for sure. He was great. Everyone was friendly but I feel that I should have gotten way more from my trade-in and I think their slogan "We're dealin'!" is iffy. I did not get the color I wanted and because the Soul is in short supply I settled on the only one they had, a silver. Because of that, Ricart threw in free pin-striping or an armrest/console. I opted for the pin-striping which is scheduled for next week. The only downside to my experience was that it was soooo long. We spent almost 5 hrs before we drove off the lot and that was with the only Soul they had with the manual transmission. There are so many people to talk to and think they could streamline things a bit. Ms. Black, however, who did our paperwork was fast and all knowing. She knows what she is doing and has all the answers. Back to Lyndsey...Once we were finished with Ms. Black, Lyndsey explained everything about the car with a shortcut version of the Owner's Manual and even set up the Bluetooth connection between my phone and the car. I am already telling my friends! More

Jason has been a wonderful help in picking out and buying the perfect car for me and my family. I worked with him for almost eight months before I finally made up my mind and bought my Kia Optima. He never the perfect car for me and my family. I worked with him for almost eight months before I finally made up my mind and bought my Kia Optima. He never pressured me or pushed me in one direction or another. He stayed with me and explained all the features of several vehicles. I appreciate all the work that he has done for me. I know I did not make it easy on him so thank you very much. More

I stopped into Ricart to see about possibly purchasing a new Kia, and a couple of hours later I was out the door in a new Kia Soul. My salesman (Joe Eddy) was very knowledgeable about my model, as well as a new Kia, and a couple of hours later I was out the door in a new Kia Soul. My salesman (Joe Eddy) was very knowledgeable about my model, as well as all of the other models out on the market. He was very personable and a pleasure to do business with. Shannon Marcum made it possible with his number crunching, to get me into terms and a payment that I was happy with. Great dealership....knowledgeable, low pressure, relaxed atmosphere. More

We recently pulled into Ricart to look at their used cars and we surprisingly and unexpectedly ended up leaving with a 2013 Kia Rio5 LX. At first my husband was drawn to the Soul, but after talking to a ver and we surprisingly and unexpectedly ended up leaving with a 2013 Kia Rio5 LX. At first my husband was drawn to the Soul, but after talking to a very Kia-educated salesman (Joe Eddy) the Rio5 LX was closer to what we needed. Joe has a wealth of car knowledge ! He couldn't have been more helpful nor more friendly. He called us the next day to see how our drive home was. The next week we returned to Ricart for a free car wash. Joe came out to talk to us to see how we liked our new car and to see if we had any questions. Ricart certainly aims to please. We couldn't have asked for a more pleasant purchase experience. Thank you Ricart !! More

We were recommended by a friend that recently purchased a vehicle from here and were told that you had a great staff and prices were very reasonable. I have to agree with the friend you guys were awesome and vehicle from here and were told that you had a great staff and prices were very reasonable. I have to agree with the friend you guys were awesome and got us what we wanted for a payment we felt comfortable with. We most definitely will recommend Ricart to others. Thank you!!! More

I am in contract on a new build home and had to trade in my Jeep, that I was upside down on and needed engine repairs. I had a small window for my car payment and limited cash t0 put down. Don & Jeremy went my Jeep, that I was upside down on and needed engine repairs. I had a small window for my car payment and limited cash t0 put down. Don & Jeremy went ABOVE and beyond trying to make a new car happen for me!!! They were professional, understanding of my sensitive situation and very patient. While they were unable to get me into a Kia, they did walk me over to the Ford division and and i drove away the next day in a 2012 Ford Focus. Don still continued to check up on my progress and was there to hand me off to the Ford crew, as well as follow up the next day to make sure that I was happy. I am 100% going to keep my promise and go straight to Ricart when I am in the market again for a new car. I have nothing but good things to say about everyone that I came into contact with at Ricart. Thank you all so much! Don, Jeremy, Rick, Paul, Gary and Shane!!! More

Joe was amazing to work with! He showed me multiple cars, and made sure I found the PERFECT one for me. I couldn't be happier. The experience, from start to finish, was extremely professional and timely. Tha and made sure I found the PERFECT one for me. I couldn't be happier. The experience, from start to finish, was extremely professional and timely. Thank you Joe, for everything. You definitely have a repeat customer! More

My daughter and I were greeted by Jeff Baumgardner as soon as we got out of the car. I was looking for a Kia Soul, he immediately took us over to look at them and started explaining everything in detail. soon as we got out of the car. I was looking for a Kia Soul, he immediately took us over to look at them and started explaining everything in detail. Inside the car, the hidden compartments in the trunk, outside of the car, etc., he was very thorough. I had been to four other dealerships in northeast Ohio over a three week period and never received the warm reception as I did at Ricart's. Everyone was so professional yet friendly. Never felt pressured into purchasing a car but knew that is what I wanted to do anyway. I commented to my daughter several times what a difference it was going to someplace where everyone knows their specific job and is well informed. I didn't get that at a couple of other places I visited while hunting for a car. I was very impressed and have told several people about the treatment I received and how wonderful it was to find the exact car I was looking for, at a price I could afford. Thank you Jeff for all the follow-up calls too, really made me feel good that people care. Joan Wilson New Philadelphia, OH More

Joseph Eddy made this care buying venture very comfortable!!! He listened to what I was looking for and helped me find it. He patiently waited as I debated over color, interior, etc. He was kind t comfortable!!! He listened to what I was looking for and helped me find it. He patiently waited as I debated over color, interior, etc. He was kind to me as well as the family members I brought with me!!! He made sure I knew all the details of the car and where to look them up in case I forgot, He also did a great job following up with me in the days following my purchase to make sure i was satisfied. Overall, a good experience. More