Ricart Ford

I recently had the pleasure of purchasing my dream car from Mr. John Thornton, and I can confidently say that he went above and beyond in exceeding all my expectations. From the moment I stepped into the from Mr. John Thornton, and I can confidently say that he went above and beyond in exceeding all my expectations. From the moment I stepped into the Ricart dealership, I was greeted with warmth, smiles and great customer service. He showed transparency with the vehicles carfax and had a genuine willingness to help me make the best decision. John Thornton took the time to understand exactly what I wanted in a car and how much I was willing to spend. He listened carefully to my needs and preferences. Throughout the entire process, John was always accessible and responsive, answering any questions or concerns I had in a timely and professional manner. But what really stood out to me was the level of care and attention he gave me after the sale was complete. He didn't simply hand me the keys to my new car and wish me luck. Instead, he took the time to educate me on features and functionalities of my new car, ensuring that I felt comfortable and confident driving it. Overall, my experience with John Thornton was fantastic, and I would highly recommend him to anyone in the market for a new car. He truly went above and beyond and his dedication to customer service is second to none. I couldn't be happier with my new car, and I have him to thank for making purchasing a new vehicle a walk in the park! My sister is also looking to purchase her new vehicle there as well. Great dealership and great team! More

We had a great experience working with Matt Gillenwater- he was easy going and very helpful in assisting us with the purchase of our new vehicle. he was easy going and very helpful in assisting us with the purchase of our new vehicle. More

Had a great experience with Preston Powell at Ricart! He made the buying process easy and was great to work with! Thanks for all of your help! He made the buying process easy and was great to work with! Thanks for all of your help! More

Worst experience ever. Took car in for break problem. They got the light off the dash and didn’t fix breaks. Gentlemen that drove my car up when I went to pick up got out o Took car in for break problem. They got the light off the dash and didn’t fix breaks. Gentlemen that drove my car up when I went to pick up got out of the car and said something isn’t right he about hit another car while pulling it up and heard a noise and said what was that. Proceeds to tell me the breaks go to the floor and be careful, that was my complaint the breaks had light on dash meaning they needed attention. After about 10 minutes of me waiting for a response they proceed to give me my keys and tell me to drive carefully. Almost a grand to have fixed and am told to drive carefully. More

Great customer service! We were at the dealership less than two hours for total process of buying our truck. We were at the dealership less than two hours for total process of buying our truck. More

Dealt with Joshua Darrah and Ted at Newark,Ohio location. Both were courteous, knowledgeable, and explained things well. Appreciated options they suggested, Great experience! Both were courteous, knowledgeable, and explained things well. Appreciated options they suggested, Great experience! More

Dez Walker was very helpful and got me a great deal. Everyone was very nice and truly helpful. Everyone was very nice and truly helpful. More

I took my ram 3500 in for a brake issue. Myra Shutts Nissan Advisor, handled my vehicle amazingly. She above and beyond to do her job and I really appreciate it. She had to order a part an Myra Shutts Nissan Advisor, handled my vehicle amazingly. She above and beyond to do her job and I really appreciate it. She had to order a part an informed me every couple of days of the status, which not many would do. I appreciate it very much Myra. More

Ricart Ford was extremely helpful in helping us find a pre owned F150. The manager, Steve, was extremely helpful and made sure we left with a vehicle within our budget. Staff was friendly and they made us pre owned F150. The manager, Steve, was extremely helpful and made sure we left with a vehicle within our budget. Staff was friendly and they made us feel like home! We will definitely be coming back to Ricart! More