170 Reviews of Ricart Buick GMC - Service Center
The Body Shop at Dan Tobin was wonderful! When my Buick Enclave needed repairs - the Body Shop did a great job. So when a problem came up with my HONDA CRV, I returned to the Dan Tobin Body Shop and once a Enclave needed repairs - the Body Shop did a great job. So when a problem came up with my HONDA CRV, I returned to the Dan Tobin Body Shop and once again Duane was very helpful and saved me both time and money. Highly recommend Duane Grohoske for his professionalism as the Body Shop Manager at the Dan Tobin Body Shop on Billingsley Road in Columbus Ohio. More
I brought my new 2011 Buick LaCrosse in for warranty service - a tire issue, and was completely satisfied with my experience. My relationship with the Dan Tobin dealership goes back many years and they service - a tire issue, and was completely satisfied with my experience. My relationship with the Dan Tobin dealership goes back many years and they have serviced each of the three cars we have bought there. Howard Gorman was courteous and knowledgeable about my problem and he got me in and out quickly and efficiently. More
I bought my vehicle from Dan Tobin in 2007 and have recommended them to everyone I know looking to buy either a new or used car. Sales, service, and parts all have quality employees that are friendly a recommended them to everyone I know looking to buy either a new or used car. Sales, service, and parts all have quality employees that are friendly and helpful and have made every visit with them a good one. These people really know what customer service is all about. More
I have been a customer at Dan Tobin Buick GMC for over ten years and have purchased two cars. My buying experiences were smooth, efficient, and professional. More importantly, there’s the Service Depar ten years and have purchased two cars. My buying experiences were smooth, efficient, and professional. More importantly, there’s the Service Department. Lori Zugschwert is the primary reason why I have service work performed at this dealership. I have known her both in the capacity of Service Manager and Service Consultant. Lori is an amazing combination of knowledge and professionalism. Buying a car doesn’t take long, but servicing the car is an on-going process. I count on Lori to advise me and keep my car in excellent running condition. After every service call, Dan Tobin Buick GMC calls each customer to make sure that you are satisfied. I’m glad I now have this forum as well to say “thank you” to Lori for all that she does. More
I have been using Dan Tobin to service my vehicle and for body work over 8 years. I trust the advice and work they do. It is very comforting to see some familiar faces that I have dealt with for many years body work over 8 years. I trust the advice and work they do. It is very comforting to see some familiar faces that I have dealt with for many years. I never feel pressured to purchase unneeded work. I am typically a "waiter" and appreciate the free wifi and coffee. Frequently I have used the shuttle to the mall when service was scheduled longer. Did I tell you how nice these people are? Each and every time I call or have an appointment I treated like a friend they are happy to see ! I can have an oil change a couple miles up the road, put nine times out of ten will go to Dan Tobin. More
I had an excellent experience today at Dan Tobin. It started two days when I called to schedule service on my new Acadia. Howard answered the phone and was immediately friendly and helpful. He carried t started two days when I called to schedule service on my new Acadia. Howard answered the phone and was immediately friendly and helpful. He carried that through when I came today to drop my car off. Everyone was friendly, and smiled at me. It's nice to know the folks there appreciate that I bring my business there. Dan Tobin has really done a nice job with his staff over the last six months. More
I have been a long time customer of Lori's (over 10 years). She has always been honest, dependable, courteous, & professional when I have had to have my Pontiac Grand Prix serviced at Dan Tobin Pontiac years). She has always been honest, dependable, courteous, & professional when I have had to have my Pontiac Grand Prix serviced at Dan Tobin Pontiac-GMC in Columbus. Lori should be commended for the services she helps to provide to her customers. I have never had a negative experience at Dan Tobin when working with Lori over the past 10 years. Whenever I have to have my car serviced whether for a problem or routine maintenence I prefer to work with her as I feel she helps to provide the best service for my vehicle and is honest when working with me. She does her best to explain to me when something needs attention/serviced on my vehicle and she answers my questions fully & honestly. I return to Dan Tobin because Lori is part of the service team at Dan Tobin! :) More
I was and have been very pleased with all the service I receive at Dan Tobin. Not only did they fix my car right the first time butnexplained everything to me so well. If that was not enough, Dan Tobin receive at Dan Tobin. Not only did they fix my car right the first time butnexplained everything to me so well. If that was not enough, Dan Tobin himself walked through the waiting lounge, meet and spoke to everyone there. Those are the little things that make your experience better. Before leaving service they went back over my bill explained it to me again. WOW is all I can to that. Since my first visit I have been back for regular service and each time I get treated the same way. When I am in the market the next time, I will be buying from dan Tobin!! More
Dan Tobin's service department has exceeded my expectations 10x over. I have to admit that I am a customer service snob, and was very spoiled at my previous dealership in Virginia. I have been in expectations 10x over. I have to admit that I am a customer service snob, and was very spoiled at my previous dealership in Virginia. I have been in Ohio for 5 years now and I am so happy that I finally found Dan Tobin's GMC store. The service department is clean, the staff is friendly, and my 10 year old Suburban runs like brand new! This dealership has earned my loyalty. More
I bought my first car at Dan Tobin in 2003 and have continued to get my car serviced there since. I am now looking for a new vehicle and will not even hesitate to buy another one here. I get oil chan continued to get my car serviced there since. I am now looking for a new vehicle and will not even hesitate to buy another one here. I get oil changes and vehicle repairs in the service department. I always ask for Howard Gorman as he takes great care of my car and works around my schedule. He went ou of his way to look for a new CD player for my car and when I told him I may not need one any longer due to looking for a new car, his response was, "I am here for you, no problem." He is always friendly and so helpful as is the rest of the service department. I am treated kindly and respectfully each and every time I am there:) More