Ricart Buick GMC - Service Center

if your service man's name is greg wright, reschedule!!!! The dealership was friendly. I felt they didn't take my price range seriously enough. The salesmen here are the type that will show you 10 cars at 13 The dealership was friendly. I felt they didn't take my price range seriously enough. The salesmen here are the type that will show you 10 cars at 13,000 dollar car when you say your budgets 10k. After buying a car here, I had lots of engine trouble. The car had 30k miles and shouldve ran fine. It had a cracked regulator valve or something that they sold me with the car, after claiming it was perfect condition. After a whole year of trying to get this issue looked at by their mechanics, Chevrolet sends me a letter saying that Cruze's in my generation are being recalled for the same issue as described above. They said if I returned to the dealership it would be fixed for free. The associate Greg Wright treated me so poorly. He wasn't knowledgeable on the situation. He was angry and condescending. He put his hands in my face, was yelling at me. He told me he'd fix it for 600 and that he's not doing it "for free,""despite the Chevy recall. After speaking with customer service with Chevrolet, the situation was sorted out without trouble. The problem here isn't with Chevrolet, it's with this dealership. Their goal is seemingly to push as many shoddy cars marked high as possible into Dublin without regard for their customer's safety or budget. They did not adhere to the process laid out by Chevrolet to fix the car. Greg Wright was storming around, throwing things, put his hands in my face, and tried to physically intimidate me for trying to do what the letter told me to do. I took my car then to Tansky Toyota with the letter. This dealership does NOT deal with chevrolets, yet they still looked at my issue for free and diagnosed it as what the problem in the letter was. My family (3 cars already bought from Dan Tobin, unfortunately) will be going to Tansky the next time we need a vehicle, simply for the fact they treated me like a human unlike Mr. Greg Wright who seems to have free reign to act however he pleases in Dan Tobin's shop. More

Shuttle service Curtesy shuttle service needs fine tuning. I live 5 minutes away and pick up times for my last 2 services were over 2 hours. I could have walked there Curtesy shuttle service needs fine tuning. I live 5 minutes away and pick up times for my last 2 services were over 2 hours. I could have walked there by then. A lot of wait time! More

Nice work but not complimentary as told I bought a certified pre owned GMC Terrain about a year ago and was told that oil changes were complimentary with the purchase. I called ahead of tim I bought a certified pre owned GMC Terrain about a year ago and was told that oil changes were complimentary with the purchase. I called ahead of time to ask if this was true- was told it was and was transferred to book my appointment and was told a complimentary oil change was loaded onto my account. Unfortunately I was charged 56$, and would have said something but received a devestating call from my mother while waiting and didn’t feel like arguing so I just paid it. The people weee nice, the service was good, I just didn’t receive what I was promised. More

Body Shop Did Great Work I really appreciated the communication and ease of getting my vehicle repaired at the body shop. It looks like it did when I bought it, and I was even I really appreciated the communication and ease of getting my vehicle repaired at the body shop. It looks like it did when I bought it, and I was even able to get some other work done through my warranty at the same time. More

They do awesome work I have had my car fixed twice at Dan Tobin both times were great! You couldn’t even tell the car had been wrecked!!! Very quick service, very little d I have had my car fixed twice at Dan Tobin both times were great! You couldn’t even tell the car had been wrecked!!! Very quick service, very little down time! I would definitely recommend them to everyone! More

Service review The service personnel (Drew) was very kind and professional. I had a glitch with the service cost that was supposed to be complimentary. A communicat The service personnel (Drew) was very kind and professional. I had a glitch with the service cost that was supposed to be complimentary. A communication issue beteeen sales and service that eventually was resolved. I walked away a happy customer but had to argue about the service to get was promised me from sales. More

Great body shop repair service! 54 years of driving and we've never had a wreck...until December, 2018. Insurance companies were poor at service. Dan Tobin's Body Shop was not! They 54 years of driving and we've never had a wreck...until December, 2018. Insurance companies were poor at service. Dan Tobin's Body Shop was not! They did a first class job of complete repairs and in a relatively short time. This is a first class facility. It took a lot of the stress and pain out of the experience! More

Dan Tobin Body Shop Dan Tobin repaired my Lexus this week...excellent job! The car is three years old and you cannot tell where the repairs were made. They hit the estima Dan Tobin repaired my Lexus this week...excellent job! The car is three years old and you cannot tell where the repairs were made. They hit the estimate, finished one day early and communicated frequently and in a detailed way. Job well done! More

LOF/tire rotation Staff was on time for appointment, although service counter could use more staff to handle check-ins. Quick turnaround time for LOF and tire rotation. Staff was on time for appointment, although service counter could use more staff to handle check-ins. Quick turnaround time for LOF and tire rotation. More