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Riata Ford - Service Center

Manor, TX

4.5
644 Reviews

644 Reviews of Riata Ford - Service Center

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August 04, 2021

Riata Ford has an outstanding customer service department that really stands out after you’ve been to come of the other Ford dealerships around town. They have quick and professional service department that More

by Mailmanager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
August 03, 2021

J D was the best service representative ever. JD was so helpful, friendly and kept me updated on the progress of my car. It was a pleasure to work with him, as he handled by insurance carrier with a profe More

by Carol DBW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J D
July 31, 2021

I like the fact that I can go right here in Manor for my car needs and everyone is so helpful. Thank you JD , even though you had a full load on your plate you saw to it that I got taken care of. Thanks a More

by ThumbsUP!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JD
July 30, 2021

I took my car in for oil change and inspection .JD my service advisor was very helpful. And kept me informed .i can say i highly recommend Riata ford to my family and friends..My advisor JD. Let me know More

by SILVORTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Carreon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD
July 30, 2021

Overall a good experience, our service rep was very helpful and attentive. He listened to our questions and answered them in a timely manner and in a way that we understood what was going on with our v More

by ljefe78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
July 24, 2021

We like Riata because it is close to our house. JD is always very helpful and kind you us. We trust him with our vehicles. More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JD
July 16, 2021

The dealership is conveniently located. All the service personnel are friendly and knowledgeable and keep the customer apprised as to the status of their vehicle. More

by ANITA.MATYSEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J. D. Brooks
July 14, 2021

They give you the feeling that they really care and listen to your questions and address your concerns. Walk you threw step by step on how your car work More

by MAEMAE57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
July 12, 2021

Best service in Central Texas. JD was friendly, took my walking with no problem and delivered my car in the promised time. I had to leave town at 5pm and he called me at 3:30pm. Been a customer for 15 ye More

by FER.SESMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JD
July 09, 2021

Great service and communication throughout the time my vehicle was being repaired. Jon was able to get me a loaner vehicle too which was great is it was a warranty repair, and it saved me a lot of money f More

by FIVEWINNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon in Service
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