Riata Ford - Service Center

It took a minute to get into a loaner car, but I’m happy to say the service was very efficient. I was concerned not knowing what the problem was , but it was diagnosed and fixed within a day. Thanks Chris! to say the service was very efficient. I was concerned not knowing what the problem was , but it was diagnosed and fixed within a day. Thanks Chris! More

Took car in for 20k mile checkup. Four hours later, we ask Elena about our car status and find out we are waiting for an air filter to finish the service. Odd that they didn't check Four hours later, we ask Elena about our car status and find out we are waiting for an air filter to finish the service. Odd that they didn't check inventory before scheduling service. Also was given a free oil change and tire rotation (based on a previous service issue) that was a $56 credit (paid $50 for oil change last year at Riata service). Poor communication and felt I was overcharged. We bought our car at Riata and thought we would get better service there ...but have not! More

Received amazing service. We will keep coming back to this location even though it's a bit further for us. We will keep coming back to this location even though it's a bit further for us. More

Very cooperative and courteous and did the work requested and followed up with my maintenance and followed up with my maintenance More

very knowledgeable and professional prepare. Always keep me inform of my car progress. show me all what the technician did. Always keep me inform of my car progress. show me all what the technician did. More

very knowledgeable and professional prepare. Always keep me inform of my car progress. show me all what the technician did. Always keep me inform of my car progress. show me all what the technician did. More

Great experience, polite, friendly and on time. Couldn't ask for more! Bonus was no charge to install my parts! Couldn't ask for more! Bonus was no charge to install my parts! More

I don’t know what’s going on? Took my vehicle in because my service engine light came on . Well I received an oil change. Was told I’d have to reschedule to have it checked. It’s Took my vehicle in because my service engine light came on . Well I received an oil change. Was told I’d have to reschedule to have it checked. It’s been a month and I’m still waiting for someone to call me so I can leave my vehicle there. I’m worried because this is the second new vehicle I’ve had and at the 2 year mark it was an engine problem. It was my COMPLETE motor that had to be rebuilt/ replaced due to an assembly process error. I’m ready to switch dealers at this point. Even though I’m use to Ford. More