Riata Ford - Service Center

Oscar was terrific taking the time to check out an issue with my new car as well as explaining and resetting the computer with my new car as well as explaining and resetting the computer More

I thoroughly enjoyed my visit and the sales department was quick and thorough. The deal was fair and transparent the whole way through. This was a great experience! was quick and thorough. The deal was fair and transparent the whole way through. This was a great experience! More

If I could give negative stars I would, worst dealership I have ever used will not buy from here again!!!! I have ever used will not buy from here again!!!! More

Thank you, JD! Always exceptional service and I appreciate his diligence to get resolution through the warranty! Always exceptional service and I appreciate his diligence to get resolution through the warranty! More

I was ignored for 25 minutes by 3 representatives, who were all playing on their personal cellphones, when I walked in the service center. I finally asked a service person who was playing on his cellphone were all playing on their personal cellphones, when I walked in the service center. I finally asked a service person who was playing on his cellphone if they could help me and I was told they could not that I had to wait for JD. So after waiting another 15 minutes for JD who was doing his job and working with multiple people to get their cars. I was able to speak with JD who was very responsive and helped me immediately. I dot understand how 3 people sitting there on the phones could be of no help and flat out refuse to help when asked. All I had to do was pick my keys up, the service was a recall service and no payment was necessary. More

Riata Ford has earned my business. Professional and efficient work is always delivered. Thank you Riata Ford and your service team Professional and efficient work is always delivered. Thank you Riata Ford and your service team More

I was pleased to learn there was a mobile service to handle my recalls, and the technician did an excellent job. Thanks handle my recalls, and the technician did an excellent job. Thanks More

JD Brooks and his team did a great job once again. He is always helpful and ensures that the customer is happy. He is always helpful and ensures that the customer is happy. More

It took a minute to get into a loaner car, but I’m happy to say the service was very efficient. I was concerned not knowing what the problem was , but it was diagnosed and fixed within a day. Thanks Chris! to say the service was very efficient. I was concerned not knowing what the problem was , but it was diagnosed and fixed within a day. Thanks Chris! More