Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Riata Ford - Service Center

Manor, TX

4.6
772 Reviews
Call Service Center (512) 281-3673

772 Reviews of Riata Ford - Service Center

Sort by
July 27, 2023

I have been using Riata for the last 10 years to service my F250 and I really like them. More

by BLPOUNDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vanek
Report | Print
Jul 28, 2023 -

Riata Ford responded

We appreciate your business and your loyalty! The team is well trained and works in sync with zero barriers between departments. Thanks for the rating.

Jul 28, 2023 -

BLPOUNDS responded

I have been using Riata Ford for over 15 years and they have always treated me like family and always welcomed me with a smile. I will always stand behind them.

July 26, 2023

Service man name of John had my truck worked on promptly and in the time frame I was told More

by VICTORVANA444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2023 -

Riata Ford responded

Victor, thanks for the feedback on your recent visit to Riata Ford Service group. The dealership is rated high in the community, and our Service Group will work relentlessly to earn and keep your business. We appreciate your business and the rating.

Jul 27, 2023 -

VICTORVANA444 responded

victorvana444@yahoo.com

July 25, 2023

Josh was extremely helpful throughout the entire process. He kept me informed every step of the way. More

by rtobritzhofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Esparza
Report | Print
Jul 25, 2023 -

rtobritzhofer responded

Everything was great

July 24, 2023

Good customer service ensuring vehicle was 100% before delivery. Only issue was I had to reach out to get status updates. More

by BRETT5910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexavier
Report | Print
Jul 26, 2023 -

Riata Ford responded

Our goal at the dealership is to ensure value for every customer, listen to their needs and concerns, and work the deal so it is timely, transparent, and simple to understand. We are working daily to change the perception of the auto industry and look forward to the next chance to serve you.

July 21, 2023

Good communication while my truck was getting repaired. No hidden fees for the work that was completed. More

by CORTWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Amaya
Report | Print
Jul 24, 2023 -

Riata Ford responded

Our service group is among the best in the area, and will work hard to keep your business. The team works well together with all departments, and never hesitates to listen to the customer to provide insight in the situation. Thanks for your feedback and your business.-

July 20, 2023

Mobile service was on time and quick with recall services. Quick and easy, in and out. More

by KATHYD5512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus tovar
Report | Print
Jul 21, 2023 -

Riata Ford responded

Kathy, we have worked hard to develop our Mobile Serfice group, and it is working well. We appreciate your time to leave us some feedback, and the service is quite popular. We are here for any future needs.

July 20, 2023

Always excellent service and repair especially Joe Vaneck kept me informed during the complete process. More

by GRUDER67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vancek
Report | Print
Jul 21, 2023 -

Riata Ford responded

Joe always brings his experience and professional attitude with him to the dealership. He is requested because of this, and has never disappointed his customers. Your business is very important to us, and we appreciate the feedback. Thanks for the five star rating.

July 19, 2023

Joe did a great job getting me in and finding a new tire to replace the damaged one. Great service, great price! More

by kenny.faust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vanek
Report | Print
Jul 20, 2023 -

Riata Ford responded

Our service team is among the best in the area,and will work diligently to solve your issues. We appreciate the opportunity to serve you,and are delighted we were able to resolve your tire issue. Thanks for your business.

July 19, 2023

Riata Ford always take care of my vehicle needs in a prompt and courteous manner. More

by stephenandfranci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Riata Ford responded

Thanks for your feedback and rating on your recent service experience at Riata Ford. Our service group is rated among the best in the area, and we work hard to earn and keep your business. We look forward to seeing you again in the future.

July 17, 2023

Although staff and general manager are very friendly, there's a complete lack of commitment to what Riata promises. Multiple dates / appointments missed, no call / text to explain what happened. You need More

by CAMARGOFERNANDOFERNANDO
Recommend Dealer
No
Employees Worked With
Joshua Esparza, Michael Romero
Report | Print
1
...
30
31
32
...
78