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Riata Ford - Service Center

Manor, TX

4.6
772 Reviews
Call Service Center (512) 281-3673

772 Reviews of Riata Ford - Service Center

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August 17, 2023

Kept every promise and worked with me to get a deal done. I will definitely make them my number one dealership to buy from. More

by RALPHLWARREN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Henry Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lindstrom , Edgar Cruz, Mike Jones, Michael Romero
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Aug 17, 2023 -

Riata Ford responded

Our goal at Riata Ford is to find the right vehicle for the customer, and to ensure excellent customer service. Henry and Edgar are both well-respected and professional members of our sales organization. Both of them will go the extra mile for your deal, and adapt as needed to ensure your satisfaction. We appreciate your business.

August 17, 2023

The service crew at Riata Ford is wonderful. They got my vehicle in and out quickly and fixed/checked everything I asked for. If you're looking for a service facility, give these guys a try. I h More

by UVALDERANCHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Amaya
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Aug 21, 2023 -

Riata Ford responded

We sincerely appreciate your loyalty to the brand and to Riata ford. The team works like a well oiled machine between departments if necessary. Your business and your time are important, and we use your feedback to do a check and balance against our processes. Thanks again.

August 17, 2023

The service person I had, Natalie, was extremely knowledgeable and very polite through fixing the recall on my 2021 Escape. I hope all of your service people are as excellent as Natalie is. I appre More

by KIM.MATT1224
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie
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Aug 21, 2023 -

Riata Ford responded

Thanks for your feedback for your recent service visit at Riata Ford. The team is well trained in their field, and can quickly answer questions or address any issues. Thanks for your business.

August 16, 2023

The efficiency of the people on the dealership was incredible, everybody was so helpful on everything. More

by JGARCIA67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
NOE AVILA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Heuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Amaya, Kevin Hopper, Lennis (Delores) Cassanova, Nicolas Hinostroza Paredes, TRAVIS GUERRERO
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August 14, 2023

It has been my favorite agency for a long time and I love the service and how fast they work and the first time! More

by MUSTANGTX35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz, Chris Amaya
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Aug 15, 2023 -

Riata Ford responded

Choices when buying a car are endless these days, and your time is important. We work hard to ensure we get you in the right vehicle, the transaction is timely and transparent, and you are receiving the highest in customer service before and after the sale. We are here for any future needs you may have for sales or service.

August 04, 2023

They do a good job with the available staff and mechanics. I keep coming back to them More

by jerguyntx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont temmeber
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Aug 11, 2023 -

Riata Ford responded

We appreciate your business and your time. Feedback is the life blood of a dealership and we use ours to ensure we are doing the right things for our customers. We appreciate your loyalty to the brand and to Riata Ford.

August 03, 2023

Great place to visit. They make you feel right at home and part of the crew. More

by SFGLASS
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hopper, Lennis (Delores) Cassanova
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Aug 11, 2023 -

Riata Ford responded

Making you feel at home and comfortables is one of our greatest goals as a dealership JD Brooks will keep you informed of the work and ensure everything is relayed professionally to you. Thanks for your business and your time.

August 03, 2023

John at Riata Ford worked very hard to help get my truck repaired and back on the road More

by VICTORVANA444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 02, 2023

Very prompt and courteous service John is very good at what he does and helpful More

by VICTORVANA444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 28, 2023

Brought my Bronco in and got right on it and it was fixed within an hour, first class service More

by DALEWALBRECHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorothy Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2023 -

Riata Ford responded

Dale, thanks for your review and feedback o your recent Riata experience. The team runs like a well oiled machine, and will work hard to fix any issues or concerns you may have. Thanks so much for your business.

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