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Riata Ford - Service Center

Manor, TX

4.6
772 Reviews
Call Service Center (512) 281-3673

772 Reviews of Riata Ford - Service Center

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September 01, 2023

Thank you for fixing my car. Keep updated and very fast and efficient service. Service center is also very near in our place.. love it More

by MARIASHEILA.PELIGRINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Amaya
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Sep 06, 2023 -

Riata Ford responded

Thanks for your feedback and rating for your recent service visit at Riata Ford. We are delighted to be your dealer choice for all your service, and we will continue to work hard to keep your business.

August 31, 2023

Amazing service with an amazing staff! No place in would rather take my vehicles for service. More

by JDBRKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2023 -

Riata Ford responded

Your business and your time are very important. We work with our techs consistently to make sure our processes are providing the best service and products available. We appreciate your loyalty to Ford and to the Riata Ford dealership. Thanks for your rating.

August 30, 2023

fast and efficient service - very clean facility - well staffed with knowledgeable employees - seemed to work hard to earn your business More

by PERRYKOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jones, Michael Romero
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Aug 30, 2023 -

Riata Ford responded

Your feedback lets us know we are doing the right things, and our facility is comfortable, clean and the staff is genuinely concerned with the guests. We will continue to work hard to keep your business, and we appreciate your time.

August 29, 2023

Oil Change and Inspection were done quickly and effectively. The wait time was good and was able to stay with eating up my day. More

by REID.LONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Welch
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Aug 30, 2023 -

Riata Ford responded

Reid, we appreciate your time and your feedback. We depend on the customer to let us know if we are doing the right things or if we have training opportunities. Our primary goal is to satisfy every customer while changing the customer perception of the Auto Industry. Thanks for your business.

August 28, 2023

All staff very knowledgeable and super friendly. Very quick in getting me back on the road. More

by CURTS49ERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TRAVIS GUERRERO
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Aug 28, 2023 -

Riata Ford responded

Thanks for the recommendation and your review. You worked with one of our top advisers, and we appreciate your business.

August 25, 2023

Trusted service that I can depend on when I need the correct maintenance and service done on Ford car. More

by bluebohemia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
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Aug 25, 2023 -

Riata Ford responded

Reviews are critical to the success of any dealership, and we use ours as a tool to ensure customer success. It is important that we fix the issue right the first time to avoid additional costs or retrips for the customer. Thanks for your time and your business.

August 25, 2023

It was find but if take your car or truck for some day rental would help More

by unbeatablejones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TRAVIS GUERRERO
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Aug 28, 2023 -

Riata Ford responded

Thanks for your business and your review. We use all our reviews as traiing opportunities or a coaching moment. I will send your remarks up the chain to see if that can be addressed. We appreciate your business.

August 24, 2023

It's good dealership,. Good and reliable service. Fast and reliable work. Everything went very smooth & comfortable with no hassle I was very satisfied with my service. More

by juha.t.salminen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Amaya
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Aug 25, 2023 -

Riata Ford responded

Juha, what a great review for the dealership. Riata uses our reviews to further train our staff, and continue to offer a great service to all our customers. The team works seamlessly with other departments to make the transitions transparent for the customer. Your business is important, and you have lots of choices for a service dealer. Thanks for the kind words, and the stellar rating.

August 22, 2023

It's good dealership, have a good personal, and good attitude for all Thank you!! More

by Ruiz Martinez Bertha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2023 -

Riata Ford responded

We are glad we keep you running, and look forward to the next opportunity to serve you again. The team works hard to keep appointments on time, keep you informed, and make it right the first time to avoid re-trips. Thanks for your feedback and your business.

August 19, 2023

Great job attentive, courteous with smile well as a storm is over knowledgeable, and kind More

by MSJJ23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Riata Ford responded

We appreciate your time and your feedback. John Henry does a great job, and we look forward to your next visit.

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