Riata Ford - Service Center

BEST SERVICE DEPARTMENT IN CENTRAL TEXAS! If your Ford needs any type of service done to it, I highly recommend you taking it here. Very professional and the communication is spot on! They ke If your Ford needs any type of service done to it, I highly recommend you taking it here. Very professional and the communication is spot on! They keep you in the loop throughout your experience. More

Little long for an oil change (almost 3hrs), however, the service sales person was nice and assisted me with another issue going on with the vehicle. service sales person was nice and assisted me with another issue going on with the vehicle. More

Very efficient and proficient. Explained everything and was done with my car in good time. Explained everything and was done with my car in good time. More

Very satisfied with the service and informative nature of the quick lane option and the wait time was reasonable. the quick lane option and the wait time was reasonable. More

JD had my truck ready ahead of schedule, That is why I drive from Cedar Park because I know I will get excellent service at Rita Ford drive from Cedar Park because I know I will get excellent service at Rita Ford More

JD serviced our SUV quickly, even though we didn't have an appointment. He's always very competent. an appointment. He's always very competent. More

Overall great service no complaints on my end. Went in for what I needed and it was done. Price isn’t in their control so I know complaining about the price being a bit high won’t change much Went in for what I needed and it was done. Price isn’t in their control so I know complaining about the price being a bit high won’t change much More

AS ALWAYS, the Riata Ford Service Department, hits another home run by taking excellent care of my 2016 F-150! Randall and John Henry went above and beyond, making sure that everything was done to pe another home run by taking excellent care of my 2016 F-150! Randall and John Henry went above and beyond, making sure that everything was done to perfection!! THANK YOU to the BEST dealership in Texas! More

When we purchased our vehicle, the initial start with Edgar turned out good and then, after I told him I wanted four new tires, he argued back-and-forth with me and some to the point of not even respondi Edgar turned out good and then, after I told him I wanted four new tires, he argued back-and-forth with me and some to the point of not even responding. Oscar got involved when I started to tell them I would not purchase a vehicle without it and he did whatever it takes and did not know of the problem and apologize profusely and said it would’ve been no problem to get tires for us and he made sure that everything we needed was taken care of without a problem Oscar, the sales manager is the reason why I give five stars. The service department was very good as well on the tires and ceramic coating. We will be back, but we will definitely not use Edgar again. After returning to the dealership a couple of times, he was very offstandish and would not hardly speak. Totally unprofessional. More