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Riata Ford - Service Center

Manor, TX

4.6
772 Reviews

772 Reviews of Riata Ford - Service Center

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November 09, 2023

JD came through again. Our escape is back in service. We can always count on riatta to take care of business in a timely manner. More

by LANELLFRENCH1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2023

I'm very satisfier with the facility and their personnel specially my Service Adviser JD Brooks. More

by JPGCONSTINSP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2023

We count on this dealership for taking care of our vehicles. JD Brooks is always ready to get us back up and running as soon as possible. More

by LANELLFRENCH1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2023

The service was professional and courtsey and very helpful. The dealership hit the mark, no question. More

by FOLEYD99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

Very dedicated team, help me to trade in my car and they were very attentive. More

by alfredoalvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Pulido
October 30, 2023

Quick and efficient process, staff were very friendly and set realistic expectations on both our cars More

by JH_ESCAPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole in Oil chg team
October 25, 2023

Loved having the contact information provided, and it was easy to get status updates! Overall the experience was smooth. More

by LANDERSON0922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

Email time was 9:30 but person at the counter said it was 8:30 and I missed my appointment. I showed her email but still waited 2.5 hours for oil change. More

by DUNCP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole
October 18, 2023

Extremely fast service Reliable And truly do care about their customers! Always feel welcome when I have to go over for any reason More

by ELIZ.ERI91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Brooks
3.0
This rating includes all reviews, with more weight given to recent reviews.
NOE AVILA
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Amaya
October 17, 2023

We had a great experience at Riata Ford. Everyone was very helpful and accommodating. Would definitely recommend them. More

by ALLYGIRLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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